Fall FAQ

See frequently asked questions lists for the following semesters:

• Summer 2013
• Fall 2013
• Spring 2013

Frequently Asked Questions for Fall 2013

• When do I pay my fees or confirm that I'll be attending?
• How can I pay my fees?
• What if I have Financial Aid?
• What is Authorized or Memoed Financial Aid?
• How do I Confirm My Registration? Do I Need a Confirmation Number
• What if my fees are paid by a third party?
• What if I'm a graduate assistant?
• When, Where and How do I get my Financial Aid Credit Balance Refund?
• How do I create an Authorized User Account?
• What if I add classes?
• What if I need to Withdraw from classes?
• Will my Fees change if I'm dropping and adding classes?
• Will I receive a refund if I withdraw or drop classes?
• What is a Raider Fund$?
• What are all these FEES?

When do I pay my fees or confirm that I'll be attending?

Fall 2013 fee payment and confirmation begins July 24.

Payment and confirmation deadlines are based on the dates of registration. 

For April 1 - August 20 Registrants
Payment Method	Payment Deadline
By Mail (post marked by)	August 12
In Person	August 20, 4:30 p.m.
On RaiderNet	August 20, 6:00 p.m.*
Confirmation Deadline For Students With Zero or Credit Balances
On RaiderNet	August 20, 6:00 p.m.*

 *RaiderNet unavailable from 6:00 p.m. to midnight.

For August 21 - 29 Registrants
Payment Method	Payment Deadline
In Person	August 30, 4:30 p.m.
On RaiderNet	August 30, 6:00 p.m.
Confirmation Deadline For Students With Zero or Credit Balances
On RaiderNet	August 30, 6:00 p.m.

Fee Payment Deadline for Late Registrants on August 30 and after:
Fees must be prepaid at the Business Office before being allowed to register.

 Back to top

How can I pay my fees?

• Credit card or check card payment of registration fees on RaiderNet. You can make either credit card or check card payments with Visa, MasterCard, Discover or American Express on RaiderNet. Access RaiderNet to pay registration fees by credit card or to use your bank check card to deduct the amount of your fees from your checking account. Try the RaiderNet feature for convenient payment methods.

              How to pay by credit card or check card on RaiderNet:

              -Click on PipelineMT at www.mtsu.edu.Log in to PipelineMT
              -Click on RaiderNet, then on the Student tab.
              -Select Student Account then Select Account Detail for Term/Confirm Enrollment/Credit Card Payment .
              -Select Summer Term 2013. Your account balance summary and account detail for the term will be displayed.
              -Click "Yes, I will attend during Summer Term 2013" Select Continue.
              -You will be taken to our bill payment system. Click Make a Payment and follow directions.

• e-Checks
  Access RaiderNet to pay registration fees online by electronic check. You must set up a "payment profile" three days before you can pay by eCheck.
  
  
• In person:
  Fees may be paid at the Business Office cashier windows in the Cope Administration Building.  Students must bring their student ID when they come to pay fees in person.  0ffice hours are 8:00 a.m. to 4:30 p.m. weekdays.  The Business Office accepts cash, personal checks, money orders, cashier's checks, Visa, MasterCard, Discover and American Express (both debit and credit).
  
  
• Mail-in payment:
  Only mail payments by check, money order or cashier's check for the exact amount of fees due payable to MTSU and include the student's M#. Payments must be mailed in time to be postmarked  by the mail in deadline listed above.

             Mail payments to:
             MTSU Business Office / Registration
             1301 E Main Street
             Murfreesboro, TN 37132

• Financial Aid, Direct Loan Credits
  If your bill shows your fees will be paid in full by financial aid, you must confirm you will attend before the fee payment deadline and get a confirmation number or your class schedule will be deleted. (See How do I confirm?) (See What if I have Financial Aid?)
  
  
• Perkins or MTSU Loans
  If you are approved to receive a Perkins or MTSU loan, it will show on your registration bill as estimated aid.  All Perkins or MTSU loan borrowers must come in person and sign a master promissory note when a Federal Perkins loan is awarded for the first time. A promissory note will not have to be signed for each disbursement, but the borrower will need to sign a disclosure statement for each disbursement. Notes and disclosure statements will be mailed to the borrower's permanent address. When the signed disclosure form is received by the Business Office, the loan will be automatically fed to the student's account like other financial aid (i.e. Pell, TSAC, bank loans).
  
  
• MTSU Foundation Loans
  If your loan is approved, it will show on your bill as estimated aid.  All MTSU loan borrowers must come in person and sign promissory notes before loan funds can be released.  Confirm registration as soon as you get your bill, then come to sign notes and endorse checks at the Business Office (Cope 101) on the first day you attend class.
  
  
• Employee Fee Waivers (PC 191A)
  If you are a full-time employee of any Tennessee Board of Regents school, the University of Tennessee, or the State of Tennessee (not public school teachers), you are eligible for a fee waiver on the tuition for one (1) class. Fee waiver participants may register beginning July 27. After class selection, the original completed fee waiver forms should be submitted to the Business Office, Cope Administration Building 103, before the fee payment deadline. NOTE: Fee waiver forms will not be processed for students who register or get closed class overrides prior to July 27.
  
  
• Reduced Rate Registration (Senior Adult/Permanently Disabled)
  Under T.C.A. Section 49-7-113, a student 60 years of age or older or permanently disabled may audit courses with no tuition charge. A student 65 years of age or older or permanently disabled may take classes for credit at a reduced rate of one-half the semester hour rate up to a maximum of $70.00 (Note: This fee includes maintenance fees, student activity fees, technology access fees, and registration fees; it does not include course-specific fees such as all miscellaneous course fees, materials fees, application fee, online course fees and parking fees.) Registration under these programs is on a space available basis. Therefore, senior adult/ permanently disabled participants cannot priority register or get departmental permits prior to the first day of class.  Participants may register beginning August 24 through August 29.  After class selection, authorization memos should be brought in person to the Business Office, Cope Admin. Building 103, before the fee payment deadline below. The late registration fee for these program participants will be waived.

 

What if I have Financial Aid?

FALL 2013

Please read the following instructions carefully if you have applied for financial aid for Fall 2013. If your financial aid has been approved, Authorized or memoed Aid (pending aid) will show on your bill. (See detail explanation below)

Authorized or memoed Aid will show for PLUS loans. If you are scheduled to receive a fall PLUS loan that must be used to pay fees, and your loan does not show on your bill, go to the Financial Aid Office by August 14.

If your bill shows your fees will be paid in full by financial aid or Estimated Aid, you must access RaiderNet to confirm you will attend MTSU this fall and finalize your registration before August 21, 2013, at 6:00 p.m. You will be given a CONFIRMATION NUMBER when your confirmation is complete. Write down the CONFIRMATION NUMBER. This is your proof that you have completed the confirmation process. Your class schedule will be dropped if you do not confirm your registration by 6:00 p.m. on August 20, 2013. (See How do I confirm? )

If you are signed up for Direct Deposit your refund will be direct deposited to your bank checking or savings account. (See When , Where and How do I get my Financial Aid Credit Balance Refund? ) Direct Deposit refunds will be available beginning August 26 through August 30. You also have the option of having all or a portion of your credit balance transferred to your RAIDER FUND$ account. (See What is a RAIDER FUND$? )

The deadline to sign up for early refunds on Direct Deposit or transfers to Raider Funds is August 20.

If fees will not be paid in full by the financial aid credits, the balance due on your bill must be paid before August 20, 2013, at 6:00 p.m. You will be dropped from your classes if the balance due is not paid.

If you expect to receive financial aid for the term, but awards are not shown on your bill, contact the Financial Aid Office at (615) 898-2830 or bring your SAR to the Financial Aid Office before August 14 so that problems can be resolved before the fee payment deadline.

LOANS-- Federal Direct, PLUS, Perkins, and MTSU Loans

You must be registered at least half time to be eligible to receive loan funds (six (6) undergraduate hours, five (5) graduate hours).

First-time borrowers and transfer students must have an entrance interview before Federal Direct loan funds can be credited to their accounts. A feature available on RaiderNet will allow first-time loan borrowers and transfer students to complete their loan entrance interview by online. If you have not had an entrance interview, be sure to complete this requirement on RaiderNet to prevent your loan disbursement from being delayed. Do this as soon as possible after you apply for your loan.

Direct and Plus Loans - If your loan has been guaranteed, your approved loan will show on your bill as authorized or memoed aid. You may still need to sign your master promissory note before your loan can be applied to your account.

Back to top

What is Authorized or Memoed Financial Aid?

FALL 2013

If financial aid credits show on your bill under the heading of Authorized Aid (memoed aid), these are the amounts of Federal Direct or Parent PLUS loans guaranteed, Perkins loans, scholarships, grants, or awards that have been approved for Fall 2013. The actual aid will not be credited to your account until immediately prior to the start of classes and/or until all required paperwork is completed.

All MTSU Foundation loan borrowers must come in person and sign promissory notes before loan funds can be released. Confirm registration as soon as you get your bill, then come to sign notes and endorse checks at the Business Office (Cope 101) August 26 - August 30, 2013.

All Perkins loan borrowers must have signed the disclosure statement for the pending disbursement before the loan will feed to their student accounts. This disclosure statement will have been mailed to the borrower's permanent address prior to the first day of classes.

Authorized aid is for billing and confirmation information purposes only. IT IS NOT ACTUAL AID. It has not been credited to your account and is not available for refund purposes. It is pending aid. If for any reason your actual aid cannot be processed after you are registered or if you withdraw or otherwise become ineligible before actual aid is applied to your account, you will still be responsible for unpaid fees. Some of the reasons your actual aid may not be credited are: you did not sign your promissory note; you dropped below the required number of hours; you became academically ineligible; you did not make satisfactory academic progress; you did not complete all required paperwork; or you did not complete your entrance interview.

Back to top

How Do I Confirm? Do I Need a Confirmation Number?

Students whose bill shows they do not owe money because their fees will be paid in full with financial aid, loans, third party, or other credits must confirm. Students who confirm their registration on RaiderNet will be given a CONFIRMATION NUMBER. Students must write down and keep their confirmation number as proof that they have successfully completed the confirmation process. Students must either (1) pay, (2) get a financial aid deferment, (3) confirm their registration and get a CONFIRMATION NUMBER by August 20 at 4:30 p.m., OR (4) THEY WILL LOOSE THEIR CLASSES.

Students who pay registration fees by cash, personal checks, or credit cards do not need to confirm. Your registration is validated or finalized. Your payment is your confirmation and you do not need a confirmation number. This also applies to students who make the minimum payment on the deferred payment plan.

How Do I Confirm? Students must either pay, confirm, get a deferment, or lose their classes. If your fees are paid in full by financial aid, Federal Direct loans, third party, or other credits, you must complete the registration process by confirming that you will attend MTSU for the Fall term. Your balancedue must be a Zero or Credit (-) before you can confirm your registration. To confirm you will attend MTSU this term and validate your registration, access RaiderNet July 24 - August 20, 2013 and do the following:

• Click on Pipeline at www.mtsu.edu
• Log in to PipelineMT, click on RaiderNet, then on the Student tab.
• Select Student Account.
• Select Confirm Enrollment/Registration Payment/Account Detail for Term. Select Fall Term 2013.
• Your account balance summary and account detail for the term will be displayed. Click " Yes, I will attend during Fall Term 2013"
• Wait for a confirmation number.

Please note that reviewing your class schedule does not confirm your registration; you MUST select the Confirm Your Registration option . When you select this option, you will be given a confirmation number if your registration is confirmed. When you are assigned a confirmation number, RaiderNet will enter a code into the computer to hold your classes. Write down the confirmation number and the date. This is your proof that you have successfully completed the confirmation process. If in doubt, try the process again and the system will tell you if your registration has been confirmed.

If your registration is not completed by either payment in full or by Confirmation before the final fee payment deadline for each term, your class schedule will be deleted.

If you pay fees in full by cash, check, or credit card, your registration is finalized. It is not necessary to also confirm on RaiderNet. Your payment is your confirmation.

(See When and Where do I pay my fees and confirm that I'll be attending? for the Final Fee Payment/Confirmation Deadlines)

Back to top

What if my fees are paid by a third party?

If you are a sponsored student (fees to be billed to an employer, pre-paid tuition program, government agency, or foreign embassy), your account should reflect credits for the fees to be paid by your sponsor. If your account does not show these credits, contact your sponsor to determine if authorization paperwork has been sent to the Business Office, or bring a fee authorization form to the Business Office during the early fee payment period. Payment, whether by check or by third party authorization, is required by the due date or your class schedule will be deleted.

If your fees are PAID IN FULL BY THIRD PARTY (your balance is ZERO or a CREDIT on your billing statement), you MUST confirm that you will attend before the fee payment deadline or your class schedule will be deleted. (See How do I confirm? )

If your sponsor does not pay after several attempts of collecting payment, your account will be charged and you will be responsible for paying the amount that was not covered by your third party sponsor.

What if I'm a graduate assistant?

If you are a graduate assistant, your assistantship will pay a portion of the Program Services Fee. You will owe a balance for some student-related fees not covered by the assistantship. All undergraduate classes must be approved by the Graduate Office in order to be covered by the assistantship. You must pay your balance due or confirm you will attend by the fee payment deadline or your class schedule will be deleted. Late registration fee will be $100. If credit for your assistantship does not show on your bill, contact the Graduate Office at 898-5589.

Back to top

When, where, and how do I get my financial aid refund?

FALL 2013

Students who have a credit balance on their registration bill from excess Financial Aid or other credits can receive a refund via Direct Deposit to their checking or savings account or deposit to a SunTrust Reloadable Paycard only after they Confirm that they will be attending the Fall semester on RaiderNet.
(See How do I confirm? )

After classes begin on August 24, refunds can be claimed in one of the following ways:

• By Direct Deposit to your bank account or the SunTrust Reloadable PayCard. (Direct Deposits will be available beginning August 26 - 30.)
  
  Direct Deposit of Financial Aid Credit Balance Refunds

  If you have a credit balance due to financial aid, you have the option of having the excess aid balance direct deposited to your checking or savings account. If your financial aid is credited to your account by August 20, your refund will be deposited into your bank account and available for use on August 26 - 30 (provided you have met all financial aid eligibility requirements, have completed the entrance interview requirements for first time borrowers and transfer students and have completed all required paperwork). You must confirm you will attend before your refund can be direct deposited.

  To be eligible, you must be registered for at least six (6) undergraduate hours or five (5) graduate hours for the term. You must meet all of the financial aid requirements (i.e., have previously seen the entrance video). You must confirm you will attend on RaiderNet.
  
  You must sign up for direct deposit via RaiderNet at least 4 working days prior to the dateyour first deposit is made. For Fall 2013, the cut-off date is August 16, 2013, for the refund to be available on August 26 - 30.

  You may sign up for Direct Deposit by accessing your RaiderNet account. For more information on how to sign up for direct deposit, please visit Direct Deposit.

  This authorization will remain in effect until terminated by the student.

  *** Sign up for Direct Deposit and try the most convenient way to get your refund. ***
  
  SunTrust Reloadable Paycard
  If you have a credit balance due to financial aid, and you choose not to direct deposit your refund to your bank, you may sign up for a SunTrust Reloadable Paycard. Once you have received your SunTrust Reloadable Paycard and your financial aid is credited to your account, your refund will be loaded onto your PayCard and available for use on August 26 - 30 (provided you have met all financial aid eligibility requirements, have completed the entrance interview requirements for first time borrowers and transfer students and have completed all required paperwork). You must confirm you will attend before your refund can be loaded onto your PayCard. The funds can be accessed or used by the student cardholder through any ATMs and anywhere Visa is accepted. Your card will be activated for four years and will be reloaded each time there is a financial aid credit balance refund. Do not lose or destroy your card!

  If you choose to use the SunTrust Reloadable PayCard, come by the Business Office in Cope 103 to sign up and receive your card.

  What do I need to do to be sure my refund is Direct Deposited or loaded to my PayCard on time?
  
  To receive a refund by direct deposit or PayCard the following must happen:

  You must sign up for Direct Deposit through RaiderNet or a PayCard at the Business Office by August 16.

  You must make satisfactory academic progress.

  You must be registered for the term.
  - 12 hours for full-time Pell or other scholarships and grants.
  (Notify financial aid if youwill be taking less than 12 hours.)
  - 6 hours if you are receiving a loan and no other financial aid
  -5 graduate hours if you are receiving a loan based on graduate hours

  You must have signed your master promissory note.

  Your financial aid must actually be credited to your account (not authorized or memoed).

  Your account balance must be a credit balance.

  You must have confirmed your registration on RaiderNet.

  If this is your first loan, you must complete the entrance interview requirement on RaiderNet.

  Back to top

How do I create an authorized user account?

You may give parents or others access to view and pay your bill online. Once you authorize a user, the user will receive an email with a password and a URL to sign on and set up a personal password. Authorized users can also log in at the Authorized User's link on the PipelineMT page.

How to create an Authorized User on RaiderNet:

• Click on PipelineMT at www.mtsu.edu.
• Log in to PipelineMT, click on RaiderNet, then on the Student tab.
• Select Student Account.
• Select Set Up Direct Deposit/Set Up Authorized Users.
• Select Continue.You will be taken to our bill payment system.
• Select the Authorized Users tab.
• Enter in the authorized user's e-mail address and choose if you would like them to view your bill and payment history.
• Click Continue.
• Check "I Agree" to the "Agreement to Add Authorized User" then click Continue.
• An email will be sent to the Authorized User with their username, password and link to the payment system.

What if I add classes?

If you add a class to your schedule after your initial registration payment or confirmation, additional fees must be paid by August 31. If you are eligible for the Deferred Payment Plan, any unpaid fees after this date will be processed as a deferred payment. The $50 Deferred Payment Plan service fee and any applicable $25 late payment fees will be charged.

Students who are not eligible for deferred payment will be subject to withdrawal from all classes for non-payment or subject to service fees and late payment charges.

If you add a class and decide not to attend the class, you must access RaiderNet to drop the class. Your fees will be adjusted based on the fee adjustment policy in effect on the date of your drop.

(See Will I receive a refund if I withdraw or drop classes? )

(See also, Will my Fees change if I'm dropping and adding? )

Back to top

What if I need to withdraw from classes?

FALL 2013

If you do not plan on attending MTSU this Fall and wish to withdraw from ALL of the classes you selected, access RaiderNet. Withdrawals can be processed on RaiderNet through August 25, 2013 in order to receive a 100% fee adjustment. Fee adjustments are based on the date of withdrawal.

Note: Students who withdraw after the last day to add a class but prior to completing 60% of the session currently attending will have their financial aid prorated. Students may owe a balance to MTSU. Students are advised to contact the Financial Aid Office before withdrawing.

Back to top

Will my Fees change if I'm dropping and adding?

FALL 2013

After the term begins on August 24: If you are dropping a class and adding another class, please note that the drop and the add must be processed ON THE SAME DAY. RaiderNet cannot exchange the fees from the dropped class for the added class unless they are processed on the same day.

RODP courses are charged at a different per hour rate and are charged separately from MTSU courses. RODP courses cannot be evenly exchanged with MTSU courses. RODP classes can be identified by section number R50.

After your initial registration is finalized (paid or confirmed), if you add a class and decide not to attend the class, you must drop it from your schedule. You will not be automatically dropped from the class by the Business Office. Your fees will be adjusted based on the fee adjustment policy in effect on the date of your drop.
( See below for the Drop Fee Adjustment Deadlines)

If you are enrolled in only one class and want to drop it and add another, you must add first. If you have any problems contact the Scheduling Center at (615) 898-5800.

Back to top

If I drop classes or withdraw, how much of a fee adjustment will I receive?

FALL 2013

See Drop/Withdrawal Fee Adjustment Information for important changes in the drop/withdrawal fee adjustment calculations.

Fees are adjusted based on the date the drop or withdrawal is processed on RaiderNet, or the date the withdrawal is prepared by the University Withdrawal Office. Please note that the fee adjustment percentage is based on the date of the drop and not the reason for the drop.

100% - Sunday, August 25, 2013
75% - Friday, September 6, 2013
25% - Friday, September 20, 2013

Fee adjustments will be processed beginning approximately two weeks after the end of each refund period. It takes several weeks to process all the fee adjustments. The University will deduct from proposed refunds any amount owed by the student to the University. Tuition and fees paid with a credit card will be refunded back to the credit card used for payment.

The result of the fee adjustment for students who receive financial aid may be returned to the financial aid program and/or applied to the balances owed to the university.

Students on deferred payment plans will still be responsible for any unpaid tuition, fees, and other charges after fee adjustments. Fee adjustments will cause a recalculation of installment payment amounts.

Mandatory Freshman meal plans and voluntary meal plans will be adjusted based on the above fee adjustment percentages and deadlines. Dorm rent will be adjusted based on the above fee adjustment percentages and deadlines in accordance with the Housing License Agreement. Dorm and meal plans paid with a credit card will be refunded back to the credit card used for payment.

Students must withdraw from all classes on RaiderNet or drops must be processed on RaiderNeton or before the dates given above to be eligible for a fee adjustment. (See What if I need to withdraw from classes? )

NOTE: Fee adjustments for courses running for odd dates will be prorated per TBR policy.

Back to top

What is a Raider Fund$?

One Card That Does It All!

A personal RAIDER FUND$ account, which is accessed through your student ID card, is available to all MTSU students. RAIDER FUND$ is a declining balance, money management program that allows students a convenient way to make campus purchases without the need to carry cash or the inconvenience of paying by check or credit card.

The RAIDER FUND$ account can be activated by making a minimum deposit of $10.00 at the Business Office cashier windows. RAIDER FUND$ can be used to pay registration fees, rent, and other charges such as parking tickets at the Business Office, buy meals directly, make copies in the library copy center and purchase books and supplies at Phillips Bookstore. Most Pepsi and snack machines on campus will accept Raider Fund$.

For more information on Raiders fund$ see:

• Raider Fund$ Information/Regulations
• Raider Fund$ Deposit Form
• Transfer Credit Balance to Raider Fund$ Form

What are all these FEES?

Required registration fees at MTSU include:

• MAINTENANCE FEE
  Supports instruction and general operating expenses.
• PROGRAM SERVICES FEE is comprised of the following:
  
  
  • DEBT SERVICE FEE
    Supports the retirement of bonds issued to build student services buildings such as Murphy Center, Keathley University Center, and the Student Recreation Center and the expansion and renovation of campus facilities such as the football stadium.
  • RECREATION ACTIVITY FEE
    Supports operating expenses for the Student Recreation Center.
  • SUSTAINABLE CAMPUS FEE
    Student Referendum initiated by students to pay a fee to support MTSU's participation in the TVA Green Power Switch program and clean energy initiatives on campus.
  • GENERAL ACCESS FEE
    Supports campus access (including constructing and maintaining parking lots, bike racks, Raider express buses, sidewalks, and lighting) and includes fees for Technology Access (supports additional technology services for students such as computer labs and access to networks), athletics and health services.
  • POSTAL SERVICES FEE
    Supports services provided by the Campus Post Office.
  • INTERNATIONAL FEE
    Supports international content of courses across the curriculum and development, maintenance and support of opportunities for international travel.
  • FACILITIES FEE
    Provides source for financing of the student fee portion of match requirement of the Science Building capital project.  After the match is satisfied, this fee will be used to improve facilities and fund expenditures such as replacing carpets in student lounges, remodeling classrooms, etc., to make improvements to areas that have an impact on students.

Back to top