Frequently Asked Questions for Summer 2013
When do I pay my fees or confirm that I'll be attending?
Payment and confirmation deadlines for the summer terms are based on the dates of
registration and not the start date of the term. The deadlines below are based on
the dates of course selection/registration. Any courses added after fee payment is
made will not be removed for nonpayment at the later deadlines. The student must
drop by the 100% fee adjustment deadline or pay for the course.
Summer 2013 fee payment and confirmation begins April 29.
| Course Selection | Pay Fees/Confirmation Deadlines |
| April 1- May 15 | May 15 4:30 p.m. |
| May 16 - 21 | May 21 4:30 p.m. |
| May 22 - June 11 | June 11 4:30 p.m. |
| June 12 - July 16 | July 16 4:30 p.m. |
Credit card or check card payment of registration fees on RaiderNet. You can make either credit card or check card payments with Visa, MasterCard, Discover or American Express on RaiderNet. Access RaiderNet to pay registration fees by credit card or to use your bank check card to deduct the amount of your fees from your checking account. Try the RaiderNet feature for convenient payment methods.
How to pay by credit card or check card on RaiderNet:
-Click on PipelineMT at www.mtsu.edu.Log in to PipelineMT
-Click on RaiderNet, then on the Student tab.
-Select Student Account then Select Account Detail for Term/Confirm Enrollment/Credit
Card Payment .
-Select Summer Term 2013. Your account balance summary and account detail for the
term will be displayed.
-Click "Yes, I will attend during Summer Term 2013" Select Continue.
-You will be taken to our bill payment system. Click Make a Payment and follow directions.
e-Checks
Access RaiderNet to pay registration fees online by electronic check. You must set
up a "payment profile" three days before you can pay by eCheck.
In person:
Fees may be paid at the Business Office cashier windows in the Cope Administration
Building. Students must bring their student ID when they come to pay fees in person.
0ffice hours are 8:00 a.m. to 4:30 p.m. weekdays. The Business Office accepts cash,
personal checks, money orders, cashier's checks, Visa, MasterCard, Discover and American
Express (both debit and credit).
Mail-in payment:
Only mail payments by check, money order or cashier's check for the exact amount of
fees due payable to MTSU and include the student's M#. Payments must be mailed in
time to be postmarked by the mail in deadline listed above.
Mail payments to:
MTSU Business Office / Registration
1301 E Main Street
Murfreesboro, TN 37132
Financial Aid, Direct Loan Credits
If your bill shows your fees will be paid in full by financial aid, you must confirm you will attend before the fee payment deadline and get a confirmation number or your class schedule will be deleted. (See How do I confirm?) (See What if I have Financial Aid?)
Perkins or MTSU Loans
If you are approved to receive a Perkins or MTSU loan, it will show on your registration
bill as estimated aid. All Perkins or MTSU loan borrowers must come in person and sign a master promissory
note when a Federal Perkins loan is awarded for the first time. A promissory note will not have to be signed for each disbursement, but the borrower
will need to sign a disclosure statement for each disbursement. Notes and disclosure statements will be mailed to the borrower's permanent address.
When the signed disclosure form is received by the Business Office, the loan will
be automatically fed to the student's account like other financial aid (i.e. Pell,
TSAC, bank loans).
MTSU Foundation Loans
If your loan is approved, it will show on your bill as estimated aid. All MTSU loan borrowers must come in person and sign promissory notes before loan
funds can be released. Confirm registration as soon as you get your bill, then come to sign notes and endorse
checks at the Business Office (Cope 101) on the first day you attend class.
Employee Fee Waivers (PC 191A)
If you are a full-time employee of any Tennessee Board of Regents school, the University
of Tennessee, or the State of Tennessee (not public school teachers), you are eligible
for a fee waiver on the tuition for one (1) class. Fee waiver participants may register beginning April 15. After class selection, the original completed fee waiver forms should be submitted
to the Business Office, Cope Administration Building 103, before the fee payment deadline.
NOTE: Fee waiver forms will not be processed for students who register or get closed
class overrides prior to April 15.
Reduced Rate Registration (Senior Adult/Permanently Disabled)
Under T.C.A. Section 49-7-113, a student 60 years of age or older or permanently disabled
may audit courses with no tuition charge. A student 65 years of age or older or permanently
disabled may take classes for credit at a reduced rate of one-half the semester hour
rate up to a maximum of $70.00 (Note: This fee includes maintenance fees, student
activity fees, technology access fees, and registration fees; it does not include
course-specific fees such as all miscellaneous course fees, materials fees, application
fee, online course fees and parking fees.) Registration under these programs is on
a space available basis. Therefore, senior adult/ permanently disabled participants cannot priority register or get departmental
permits prior to the first day of class for the summer terms. Class selection under these programs should be processed on the first day of class for the summer term . After class selection, authorization memos should be brought in person to the Business
Office, Cope Admin. Building 103, before the fee payment deadline below. The late
registration fee for these program participants will be waived.
| Term | Class Selection | Turn in forms and pay by |
|---|---|---|
|
1- Full
|
May 20
|
May 21, 4:30 p.m.
|
|
S1 - May
|
May 20
|
May 21 , 4:30 p.m.
|
|
S2 - June
|
June 10
|
June 11, 4:30 p.m.
|
|
S3 - July
|
July 15
|
July 16, 4:30 p.m.
|
|
S4 - June/July
|
June 10
|
June 11, 4:30 p.m.
|
|
RODP
|
June 3
|
June 11, 4:30 p.m.
|
SUMMER 2013
Students will have financial aid credited to their accounts only if an award has been granted and the proper forms signed and returned to the Financial Aid Office. If fees are not paid in full by the financial aid credits, the balance must be paid before the fee payment deadline.
If your Statement of Account/Class Schedule shows your fees are paid in full by financial aid (your balance due is ZERO or a CREDIT (CR) BALANCE), you must access RaiderNet to confirm that you will attend before the fee payment deadline or your class schedule will be deleted. If you are due a refund from financial aid credits, you should access RaiderNet to confirm you will attend by May 6 to insure that your refund will be processed. (See How do I confirm?)
If you have a credit balance due to financial aid, if you have processed your confirmation on RaiderNet, if you are enrolled in 6 hours and enrolled in the Full or May terms, your refund will be direct deposited to your bank checking or savings account beginning on the first day of class.(See How do I get my Financial Aid Credit Balance Refund?). You also have the option of having all or a portion of your credit balance transferred to your current RAIDER FUND$ account. (See What is a RAIDER FUND$?)
If you expect to receive financial aid for the term, but awards are not credited to your bill, contact the Financial Aid Office at (615) 898-2830 so that problems can be resolved before the fee payment deadline. You may also access RaiderNet to check your account balance to determine if an award or loan has been credited to your account after your bill was printed. If your balance is a zero or a credit, you should confirm you will attend while on RaiderNet.
Federal Direct PLUS, Perkins, and MTSU Loans
You must be registered at least half time to be eligible to receive loan funds [six (6) undergraduate hours, five (5) graduate hours]. Any student passing less hours will be required to provide documentation of attendance from his/her instructors. Summer financial aid may be adjusted and a hold placed on fall aid until proper documentation is received.
First-time borrowers and transfer students must complete an entrance interview before Federal Direct loan funds can be credited to their accounts. A feature available on RaiderNet will allow first-time loan borrowers and transfer students to complete their loan entrance interviews online. If you have not had an entrance interview, be sure to complete this requirement to prevent your loan disbursement from being delayed. Do this as soon as possible after you apply for your loan.
If your loan has been credited to your account and your fees are paid in full by the loan credit (your balance is ZERO or a CREDIT), you must confirm that you will attend before May 11 at 4:30 p.m. or your class schedule will be deleted. Access RaiderNet to confirm your registration and get a confirmation number. (See How do I confirm?)
If fees are not paid in full by the loan credit, the balance must be paid in full before May 11 at 4:30 p.m. The balance due can be paid by credit card or check card on RaiderNet or by coming to Business Office in the Cope Administration Building by 4:30 p.m. on May 11.
What is Authorized or Memoed Aid?
SUMMER 2013
If financial aid credits show on the bill you receive in May under the heading of Authorized or Memoed Aid (pending aid), these are estimates of the amounts of Federal Direct or Parent PLUS loans guaranteed, Perkins Loans, scholarships, grants, or awards that have been approved for Summer. The actual aid will not be credited to your account until immediately prior to the start of classes and/or until all required paperwork is completed.
All MTSU Foundation loan borrowers must come in person and sign promissory notes before loan checks can be released. Confirm registration (and get a Confirmation Number) as soon as you get your bill, then come to the Business Office, Cope 101, to sign notes and endorse checks on the first day you attend class.
All Perkins loan borrowers must have signed the disclosure statement for the pending disbursement before the loan will feed to their student accounts. The disclosure statement will have been mailed to the borrowers permanent address prior to the first day of classes.
Authorized or Memoed Aid is for billing and confirmation information purposes only. IT IS NOT ACTUAL AID. It has not been credited to your account and is not available for refund purposes. If for some reason your actual aid is not processed after you are registered or if you withdraw or otherwise become ineligible before actual aid is applied to your account, you will still be responsible for unpaid fees. Some of the reasons your actual aid may not be credited are that you do not sign your promissory note, you drop below the required number of hours, you become academically ineligible, you do not make satisfactory academic progress, you do not complete all required paperwork, or you do not complete your entrance interview.
How Do I Confirm My Registration? Do I Need a Confirmation Number?
Students whose bills show they do not owe money because their fees will be paid in full with financial aid, Federal Direct or PLUS loans, third party or other credits must confirm. Students who confirm their registration on RaiderNet will be given a confirmation number. Students must write down and keep this confirmation number as proof that they have completed the confirmation process.
Students must either pay, get a financial aid deferment, or confirm their registration and get a confirmation number by their fee payment deadline or they will LOSE their classes.
Students who pay their registration fees by cash, personal checks, money orders, or credit cards do not need to confirm. Your registration is validated or finalized. Your payment is your confirmation, and you do not need a confirmation number.
If your fees are paid in full by financial aid, Federal Direct loans, third party, or other credits, you must complete the registration process by confirming that you will attend MTSU for the Summer term. Your balance due must be a Zero or Credit before you can confirm your registration. To confirm you will attend MTSU this term and validate registration, access RaiderNet and do the following:
Reviewing your class schedule does not confirm your registration; you MUST select the Confirm Enrollment/Registration Payment/Account Detail for Term option. When you select this option, you will be given a confirmation number if your registration is confirmed. When you are assigned a confirmation number, the system will enter a code into the computer to hold your classes.
Write down the confirmation number and the date. This is your proof that you have successfully completed the confirmation process. If in doubt, try the process again and the system will tell you if your registration has been confirmed. Your confirmation number will not be repeated.
If your registration is not completed by either payment in full or by Confirmation before the final fee payment deadline for each term, your class schedule will be deleted.
If you pay fees in full by cash, check, or credit card, your registration is finalized. Your payment is your confirmation.
(See When do I pay my fees or confirm that I'll be attending? for the Final Fee Payment/Confirmation Deadlines)
What if my fees are to be billed to and paid by a third party sponsor?
If you are a sponsored student (fees to be billed to an employer, pre-paid tuition program, government agency, or foreign embassy), your account should reflect credits for the fees to be paid by your sponsor. If your account does not show these credits, contact your sponsor to determine if authorization paperwork has been sent to the Business Office, or bring a fee authorization form to the Business Office during the early fee payment period. Payment, whether by check or by third party authorization, is required by the due date or your class schedule will be deleted.
If your fees are PAID IN FULL BY THIRD PARTY (your balance is ZERO or a CREDIT (-) on your billing statement), you MUST confirm that you will attend before the fee payment deadline or your class schedule will be deleted. (See How do I confirm?)
If your sponsor does not pay after several attempts of collecting payment, your account will be charged and you will be responsible for paying the amount that was not covered by your third party sponsor.
What if I'm a graduate assistant?
If you are a graduate assistant, your assistantship will pay a portion of the Program Services Fee. You will owe a balance for some student-related fees not covered by the assistantship. All undergraduate classes must be approved by the Graduate Office in order to be covered by the assistantship. You must pay your balance due or confirm you will attend by the fee payment deadline or your class schedule will be deleted. Late registration fee will be $100. If credit for your assistantship does not show on your bill, contact the Graduate Office at 898-5589.
Will I Receive a Refund if I withdraw or drop classes?
SUMMER 2013
Fee adjustments for each summer session are based on the date of the drop or withdrawal and not the reason for the drop.
A withdrawal constitutes dropping ALL classes in ALL sessions for the summer term. Fee adjustments are based on the date of withdrawal.
A drop is processed instead of a withdrawal if the student has at least ONE remaining class for the summer term. Drops are processed on RaiderNet. Drop fee adjustments are based on the date the course is dropped.
Fee exchanges are only allowed for classes dropped and added within the same part of term on the same day. RODP courses DO NOT exchange evenly with other courses. The refund policy listed below for each part of term will be applied for a drop and add not within the same session.
SUMMER 2013 FEE ADJUSTMENT DEADLINES
|
Term |
100% |
75% |
25% |
|---|---|---|---|
|
1-Full |
May 19* |
May 30 |
June 10 |
|
S1-May |
May 19* |
May 21 |
May 24 |
|
S2-June |
June 9* |
June 13 |
June 17 |
|
S3-July |
July 14* |
July 18 |
July 22 |
|
S4-June/July |
June 9* |
June 18 |
June 26 |
|
RODP |
June 2* |
June 11 |
June 19 |
*These represent Sunday drop fee adjustment deadlines.
Fee adjustments will be processed beginning approximately two weeks after the end of each refund period. It takes several weeks to process all the refunds. The University will offset against proposed refunds any amount owed by the student to the University. Refund percentages are based on total tuition charges, not the amount paid. Tuition and fees paid with a credit card will be refunded back to the credit card used for payment.
The refund for students who receive financial aid may be returned to the financial aid program and/or applied to the amount owed the University.
NOTE: Refunds for courses running for odd dates will be prorated per TBR policy. Fee exchanges are only allowed for classes dropped and added within the same session on the same day. The refund policy listed above for each session will be applied for a drop and add not within the same session.
How Do I Get My Financial Aid CREDIT BALANCE refund?
SUMMER 2013
Students that have a credit balance on their registration bill from excess Financial
Aid or other credits can receive a refund via Direct Deposit to their checking or savings account or deposit to a SunTrust Reloadable Paycard only after they Confirm that they will be attending the Summer semester on RaiderNet.
Direct Deposit
If you have a credit balance due from financial aid, you have the option of having the excess aid balance direct deposited to your checking or savings account. If your financial aid is received before May 4, it will be deposited into your bank account and available for use on May 20 - 21, if you are registered for a course in the Full Summer or May terms. Otherwise funds direct deposited will be available for use on the first day you attend class for that part of term. To be eligible, you must be registered for at least six (6) undergraduate hours or graduate/undergraduate combination or five (5) graduate hours for the term. You must meet all of the financial aid requirements (i.e., have previously seen the entrance video). You must confirm you will attend on RaiderNet.
If you have a credit balance due to financial aid, you must Confirm You Will Attend on RaiderNet before your refund can be direct deposited or your refund check can be processed. Confirm as soon as possible after you receive your bill. (See How do I confirm?)
Summer Financial Aid refunds should be direct deposited to your checking or savings account. Direct deposit refunds for students enrolled in the Full Summer or May terms who meet all other eligibility requirements and whose aid is credited to their accounts by May 4 will be available in their bank accounts on May 20 or 21. (See below for dates for other sessions.)
By Direct Deposit to your checking or savings account. Refunds will processed to be available in bank accounts beginning on the first day that classes start for each part of term, provided you have:
You must sign up for direct deposit for the Summer 2013 term by May 13, 2013 for the refund to be available on May 20 - 21 for the Full and S1-May terms.
You may sign up for Direct Deposit by accessing your RaiderNet account. For more information
on how to sign up for direct deposit, please visit Direct Deposit.
This authorization will remain in effect until terminated by the student.
SunTrust Reloadable Paycard
If you have a credit balance due to financial aid, and you choose not to direct deposit
your refund to your bank, you may sign up for a SunTrust Reloadable Paycard. Once
you have received your SunTrust Reloadable Paycard and your financial aid is credited
to your account, your refund will be loaded onto your PayCard and available for use on May 20 - 21 (provided you have met all financial aid eligibility
requirements, have completed the entrance interview requirements for first time borrowers
and transfer students and have completed all required paperwork). You must confirm you will attend before your refund can be loaded onto your PayCard. The funds can be accessed or used by the student cardholder through any ATMs and
anywhere Visa is accepted. Your card will be activated for four years and will be
reloaded each time there is a financial aid credit balance refund. Do not lose or destroy your card!
If you choose to use the SunTrust Reloadable Paycard come by the Business Office in
Cope 103 to sign up for your card.
Part of Term Direct Deposits
| 1-Full Term | May 20 - 21 |
| S1-May Term | May 20 - 21 |
| S2-June Term | June 10 - 11 |
| S3-July Term | July 15 - 16 |
| S4-June/July | June 10 - 11 |
| RODP | June 3 - 4 |
How do I create an authorized user account?
You may give parents or others access to view and pay your bill online. Once you authorize a user, the user will receive an email with a password and a URL to sign on and set up a personal password. Authorized users can also log in at the Authorized User's link on the PipelineMT page.
How to create an Authorized User on RaiderNet:
Click on PipelineMT at www.mtsu.edu.Log in to PipelineMT, click on RaiderNet, then on the Student tab.Select Student Account.Select Set Up Direct Deposit/Set Up Authorized Users.Select Continue. You will be taken to our bill payment system.Select the Authorized Users tab then Add an Authorized User.Enter in the authorized user's e-mail address and choose if you would like them to view your bill and payment history.Click Add User. An email will be sent to the Authorized User with their username, password and link to the payment system.
If you add a class to your schedule after your initial registration payment or confirmation for the Summer terms, you will NOT be automatically dropped from that class by the Business Office. You must access RaiderNet to drop the class. Your fees will be adjusted based on the refund policy in effect on the date of your drop.
(See How much refund will I receive?)
(See also, Will my Fees change if I'm dropping and adding?)
What if I need to withdraw from classes?
SUMMER 2013
A withdrawal constitutes dropping ALL classes in ALL parts of terms for the summer term. A drop is processed instead of a withdrawal if the student has at least ONE remaining class for the summer term in any part of term . Drops are processed on RaiderNet. Drop fee adjustments are based on the date of the drop.
If you do not plan to attend MTSU this Summer and wish to withdraw from ALL classes for ALL parts of terms , access RaiderNet to drop all of your summer courses. Fee adjustments are based on the date of withdrawal.
Note: Students who withdraw after the last day to add a class but prior to completing 60% of the session currently attending will have their financial aid prorated. Students may owe a refund to the U.S. Dept. of Education and/or MTSU. Students are advised to contact the Financial Aid Office before withdrawing.
(See How much refund will I receive?)
Will my Fees change if I'm dropping and adding?
SUMMER 2013 After the term begins on May 20: If you are dropping a class and adding another class within the same part of term, please note that the drop and the add must be processed on the same day. The system cannot exchange the fees from the dropped class for the added class unless they are processed on the same day. Fee exchanges are only allowed for classes dropped and added within the same part of term.
If you are dropping a class from a part of term and adding another class in a different part of term, please note that this may not result in an even exchange of fees. The dropped class will be credited based on the fee adjustment policy in effect on the date of your drop. For example, once the May term begins on May 20, a May term course will not even exchange for a June term course. The May term course will be adjusted at the fee adjustment percentage and the June term will be charged at the full rate.
RODP courses DO NOT exchange evenly with other courses when students drop/add. RODP courses are charged at a different per-hour rate.
After your initial registration is finalized, if you add a class and decide not to
attend the class, you must drop it from your schedule. You will not be automatically
dropped from the class by the Business Office. Your fees will be adjusted based on
the refund policy in effect on the date of your drop.
(See How much refund will I receive? for the Drop Refund Deadlines)
If you are enrolled in only one class and want to drop it and add another, you must process the add first. If you have any problems contact the scheduling center at (615) 898-5094.
One Card That Does It All!
A personal RAIDER FUND$ account, which is accessed through your student ID card, is available to all MTSU students. RAIDER FUND$ is a declining balance, money management program that allows students a convenient way to make campus purchases without the need to carry cash or the inconvenience of paying by check or credit card.
The RAIDER FUND$ account can be activated by making a minimum deposit of $10.00 at the Business Office cashier windows or with a credit card over the Bursar's Office web site (see link below). RAIDER FUND$ can be used to pay registration fees, rent, and other charges such as parking tickets at the Business Office, buy meals directly, make copies in the library copy center and purchase books and supplies at Phillips Bookstore. Most of the campus Pepsi and snack machines will accept RAIDER FUND$. Additional information on the advantages and convenience of having a RAIDER FUND$ account may be obtained at the Business Office Cashier Windows in the Cope Administration Building or by calling (615) 898-5079.
For more information on Raiders fund$ see:
Required registration fees at MTSU include: