JCBSurvey is an online survey management system that allows for the creation and deployment of online surveys. This page explains the procedure to use the JCBSurvey Service.

• Faculty Survey Request
  • Faculty submits email requesting an online survey to jcbhelp@mtsu.edu.
  • Our Graduate Assistant will contact the faculty to setup a meeting.
• Survey Design
  • Faculty designs the survey questions.
  • Faculty submits the survey design to Graduate Assistant.
  • GA will work with he faculty in creating the online survey.
• Survey Approval
  • GA submits survey link for faculty approval.
  • Faculty approves preliminary survey form previous pilot testing.
• Survey Pilot Testing
  • Survey is distributed to a test group for quality control.
  • It is recommended that test users run the survey from multiple geographic locations and using different hardware and software.
  • Survey pilot data collection to ensure:
    • URL link is correct
    • Survey is displayed properly in multiple browsers.
    • Survey security is acceptable
    • Data is being properly collected.
    • Conditions (pages/questions) and computations are working.
    • Form navigation is adequate.
    • Survey look and feel is correct (pictures, colors, fonts.)
  • Survey pilot data validation
    • Ensure data is properly saved and processed.
    • Data can be exported correctly (aliases in Excel.)
    • Ensure data can be extracted in the desired format.
• Survey Distribution 
  • Survey should contain IRB number before final deployment.
  • Once survey is made ACTIVE no other changes can be done to it.
  • Send survey link via email list or web page.
• Survey Data Collection
  • Collect responses on defined period of time.
• Close survey and extract data
  • Once survey period is expired, Deactivate the survey.
  • Export response data to Excel.
  • If need to use survey again, consider deleting old responses or create a copy of the survey with a timestamp identifier.