On-Line Survey Process

JCBSurvey is an online survey management system that allows end users to create and deploy web surveys. This page explains the procedure to use the JCB Survey Service.

• Faculty Survey Request
  • Faculty Submits Email requesting an online survey to jcbhelp@mtsu.edu.
  • Our GA will contact the faculty to setup a meeting.
• Survey Design
  • Faculty designs the survey questions.
  • Faculty submits the survey design to GA.
  • GA will work with he faculty in creating the online survey.
• Survey Approval
  • GA submits survey link for faculty approval.
  • Faculty approves preliminary survey form previous pilot testing.
• Survey Pilot Testing
  • Survey is distributed to a test group for quality control.
  • It is recommended that test users run the survey from multiple geographic locations and using different hardware and software.
  • Survey pilot data collection to ensure:
    • URL link is correct
    • Survey is displayed properly in multiple browsers.
    • Survey security is acceptable
    • Data is being properly collected.
    • Conditions (pages/questions) and computations are working.
    • Form navigation is adequate.
    • Survey look and feel is correct (pictures, colors, fonts.)
  • Survey pilot data validation
    • Ensure data is properly saved and processed.
    • Data can be exported correctly (aliases in Excel.)
    • Ensure data can be extracted in the desired format.
• Survey Distribution
  • Survey should contain IRB number before final deployment.
  • Once survey is made ACTIVE no other changes can be done to it.
  • Send survey link via email list or web page.
• Survey Data Collection
  • Collect responses on defined period of time.\
• Close survey and extract data
  • Once survey period is expired, Deactivate the survey.
  • Export response data to Excel.
  • If need to use survey again, consider deleting old responses or create a copy of the survey with a timestamp identifier.