Custodial Services

A people oriented department responsible for all phases of the cleaning operations on the Educational and General (E&G) campus and for providing event set-ups. By maintaining a safe, clean, and functional environment, the staff serves interior administrative and academic spaces through care of the offices, classrooms, hallways, restrooms, and trash removal, keeping the buildings looking neat and attractive.

The crew receives regular training in safety and cleaning techniques, keeping up with the latest technologies. Good customer service is the goal of Custodial Services.

Services also include:

• Floor care
• Replenish restroom supplies
• Cleaning around building entrances
• Event set-up
• Cleaning all vans and cars for motor pool

Custodial Cleaning Standards and Frequencies (12/2009)

Custodial Building Directory

FSD Office Cleaning Schedule (July 2012) Alpha Listing

Custodial Work Request Form

Labor Rates for Estimating Work

 

Education & General Space 2010/2011	Gross Square Feet	Cleanable Square Feet	% Cleanable Square Feet
Facilities Services
In-house	777,465	417,736	22%
Contract Labor	1,315,610	944,745	51%
Murphy Center Complex
In-house	0	0	0%
Contract Labor	604,458	500,531	27%
Total	2,697,533	1,863,012	100%

 

Quality Assurance

 

Facilities Services maintains a Quality Assurance Program that provides support to the Custodial Services program:

 

• Inspections - Facilities are inspected routinely to ensure the Cleaning Standards are being met from both a frequency and quality standpoint.

• Customer Service - Cleaning concerns, special requests, and service feedback are welcomed by Facilities Services.

 

Any concerns or questions should be sent to Connie Hagberg in Facilities Services.
Connie may be reached by email at connie.hagberg@mtsu.edu or by phone 898-2119 (office).