Frequently Asked Questions

Payroll Services
Sick Leave Bank
Payroll Forms Processing
Benefits Administration


How do I obtain an employment application?
Access the MTSU Jobs online Employment Application:

Can I also send my resume?
Yes, you may attach/upload documents such as a cover letter, resume, CV, etc. after you apply to a specific position in the MTSU Jobs online system.

What is the application procedure?
Access the MTSU online Career Site at:

New Users select Search Postings to view current job openings. To apply for a job, select Create Application and follow the directions. Returning Users click log in and enter your user name and password to edit your existing application, apply to new jobs without reentering your application information and review of the status of positions you have applied to.

Where do I send it? Can I fax or mail it?
No, the MTSU online Jobs Application process is a computer based system that eliminates the need for mail or fax. The MTSU online Jobs Application is not complete until you respond to all required questions, confirm all edits to save the application, respond to supplemental questions (if applicable) and receive a confirmation number that your application has been successfully submitted.

Who can I call if I have any questions about my application?
You may access your application and check the status of jobs you have applied to 24 hours a day, 7 days a week from a computer with Internet access at . You may call the Employment Office at (615) 898-2928 if you have further questions. If you do not have Internet access to a computer, the Employment Office will assist you at the Sam H. Ingram Building, 2nd floor.

Do I have to take a test? Where?
Some classified positions require testing. Review the position job posting for required test. Testing is free to the applicant and appointments are strongly encouraged.

  • Wood Personnel
  • 1139 NW Broad Street, Suite 107
  • Murfreesboro, TN 37130
  • Phone: (615) 890-8400

Can I retest? How often?
Yes, with an appointment at Wood Personnel, once each day until the filing deadline. The highest test scores are retained.

What do I do if I want to apply for another position?
Access the MTSU Jobs online Employment website at . Select Search Postings, review available positions and select the new position for which you wish to apply.

How long is it before I hear about a position that I applied to?
Usually 2-6 weeks before the interview process begins.

Are candidates notified if they are not selected for a position?
Candidates may check the status of any position they have applied to 24 hours a day, 7 days a week at .  An Email will also be sent to applicants after the position is filled.

Can I apply for any position, even if it is not announced?
No. You may only apply for jobs listed in the Search Postings section of the MTSU Jobs online program.

Payroll Services

When do student employees get paid?
Student employees are paid on the last work day each month.

Where do I pick up my check or direct deposit slip?
If you currently have direct deposit your notification will be sent to your e-mail address. Your notification will be accessible only from a link within the e-mail address to you, and will be protected for viewing by a password. You will receive instructions in your E-mail notification each pay period. If you do not have an e-mail account your direct deposit notification will continue to be sent to your department for distribution.

Student or hourly/part-time employees that do not have direct deposit will pick their check up from the Business Office windows in the Student Services & Admissions Center, Room 290.

When is my direct deposit put into my account?
The direct deposit will be in your account on payday. Check with your bank regarding their policy.

How do I sign up for direct deposit? 
There are a few ways to sign up for direct deposit.
  Go to your pipeline account and sign up by clicking on the Employee Tab and then click on Pay Information, Direct Deposit Allocation, and "Update Direct Deposit Allocation".
 -  Visit the Human Resource Services website at click on the Direct Deposit pdf link.  Type your information on the form, print it, and bring it to the Human Resource Services office in the Sam H. Ingram Building - Room 204.
 -  Visit the Human Resource Services office (Sam H. Ingram Building - Room 204) and ask for a paper Direct Deposit form, complete all necessary information, and leave it in our office.

How much tax will be withheld out of my paycheck?
The more exemptions you claim on your W-4, the lower the amount of taxes taken out of your check. "Single" status is taxed higher than "married" status. The tax rate for FICA is 6.2% on the first $118,500 of earnings for 2015. The Medicare tax rate is 1.45% and all wages are subject to medicare tax. Federal withholding taxes are based on the IRS tax tables, the individual's W-4, and earnings. Extra compensation and summer school are taxed at 25% for federal income tax.

I'm a student, why are no taxes being taken out of my check? 
Students who are enrolled in six (6) or more undergraduate credit hours or five (5) or more graduate credit hours qualify for exemption from FICA tax. Federal income tax is based on exemptions claimed and whether you chose "single" or "married" status on your W-4.

Why didn't I get my W-2?
You must change your address with Human Resource Services before the 15th of January for your W-2 for the past year to be printed with the correct address. Also, W-2's are not forwarded, they are returned to HRS if the address is incorrect.

How do I get another W-2 if I lost mine or didn't get it because I moved?
Contact Kim Taylor in Human Resource Services: Email or call (615) 898-2929.

Sick Leave Bank

I am going to be out on sick leave for an extended time and do not have enough leave to cover it. How do I get time from the Sick Leave Bank?
If you have been a member of the Sick Leave Bank for at least 30 days, and have documentation of continuing disability, and have used all sick, annual and banked comp time available to you, you are eligible to apply to the Sick Leave Bank. Applications may be picked up in the Human Resource Services Office or downloaded from the HRS Forms web site. You will need to return the completed application, a physician's statement (on his letterhead), and a brief statement about your leave usage, to either Susan or Lisa. Your request will be presented to the respective Trustees and you will be notified of their decision. For additional information, please call the HRS Office at 615-898-2929.

How may I donate sick leave to another employee that does not have enough leave to pay them until they return to work?
If you are willing to donate a minimum of five (5) days and currently have a minimum of twenty (20) days you may donate leave to an employee in need. However the recipient must be a member of the Sick Leave Bank. They should have had all requests considered by the Trustees and have proper documentation of continuing disability. If these criteria have been met, you may apply for Transfer of Leave. The applications may be picked up in the Human Resource Services Office or downloaded from the HRS Forms web site. Once approved by the Human Resource Officer, your leave will be assessed and added to the recipient's leave.

How can I become a member of the Sick Leave Bank?
The bank is open to any benefited full-time and regular part-time employees. You will be asked to donate the equivalent of two (2) non-refundable days from your personal accumulated sick leave to the Sick Leave Bank. Open enrollment to join the Faculty and Non-Faculty Sick Leave Banks is held during the month of October each year. This is the only opportunity to join the Sick Leave Bank.

What if the Sick Leave Bank runs out of sick leave to donate?
In the event that the Sick Leave Bank reaches a critically low level, the members would be asked donate additional hours from their personal sick leave.

Who approves sick leave request from the Sick Leave Bank?
The Bank is administered by five (5) trustees appointed by the president of MTSU. The Trustees meet each month and consider all applications for sick leave.

Payroll Forms Processing

What does an international student have to have in order to work on campus?
Before a department can hire an international student, the student must have a work authorization letter from the International Student Services Office. If the student has this letter, the paperwork to hire them is the same as any other student.

I have a student worker who would like to work for us over the summer. This student will not be taking classes this summer. Do I hire them as a student or as an hourly?
If you are reasonably sure that they will be returning in the fall to take classes, then set them up as a student for the summer.

Is there a limit to the number of hours a student can work?
The number of hours a student works each week is determined by the department. Students will be paid time and a half for hours worked over 40 during a work week.

When I am hiring a student and/or hourly, how can I tell if I need to have them fill out an I-9?
In Banner HR, go to PEAEMPL. Click on the United States Regulatory tab and look at the I-9 expiration date.

What type of payroll form is used to pay employees?
Refer to the Form Completion Instructions for the type of payroll forms needed to pay and/or terminate an employee.

Who signs the payroll forms?
The Form Completion Instructions includes who must sign the various payroll forms.


How do I change doctors and/or dentists?
Provider directories are located on the State of Tennessee web page at .

When will my health insurance coverage be effective?
Health insurance coverage for eligible employees is the first of the month following the hire date. You must be actively at work on the day your coverage is scheduled to begin.

How do I add a dependent?
Dependents can be added due to a special qualifying event or during the annual enrollment/transfer period each year.  Information regarding adding dependents and special qualifying event criteria is located on the State of Tennessee web page at under the “Eligibility and Enrollment Guide.”

How long can my dependents be covered?
Eligible dependents can be covered through the end of the month following their 26th birthday.  Information regarding covered dependents is located in the “Eligibility and Enrollment Guide” on the State of Tennessee web page at .

Can I change my health insurance coverage?
Employees can make changes during the annual enrollment period each year. The effective date for the change is January 1.   Changes can also be made due to a special qualifying event.

If I leave MTSU, when will my insurance terminate?
Your insurance coverage will terminate the end of the month following your final paycheck.

How do I get a new ID card for my health/dental plan?
Employees may call their health plan provider or dental provider for replacement cards. Anytime a change is made new ID cards are issued by the health plan provider.

How do I file an insurance claim?
Health insurance claims can be submitted directly to the health plan administrator by your health provider. You can contact your insurance plan provider for a claim form if you need to file a paper claim.

If I am hurt on the job, what should I do?
Notify your supervisor immediately. If your supervisor is not available, contact a departmental supervisor. Follow the workman’s compensation claims instructions located on the HRS web page at .