Major Services and Operations

Each ITD area provides consulting and technical support to MTSU computer users.

Whether you are contemplating a purchase; having trouble with hardware, software, or MTSU's central computing systems; or planning multimedia presentations or statistical projects, there is someone at ITD to help.

We can offer advice in these areas:

• Administrative / Academic Computing Systems
  • central computing systems, academic software, statistical software...
• Hardware and Software
  • desktop/microcomputers, purchasing, repair...
• Software
  • programming languages, application packages on the HP-UNIX "frank" academic server...
• Master Classroom Equipment
  • computers and audio/visual equipment, training...
• Instructional Technology
  • development of web-enhanced/web-based courses, multimedia presentations...
• Telecommunications
  • services, equipment, facilities...
• Statistical Projects
  • software recommendation, installation, programming...
• Web Tools
  • how-to, maintain, develop content, design, publish, usability...

Computer Applications/Systems

• Contact Networking for help with questions or problems relating to network connection or equipment from backbone to user interface.
• Contact Academic & Instructional Technology Services for help with academic applications, statistical software, and instructional technology.
• Contact Systems and Operations with questions relating to MTSU's central computing systems or email.
• Contact Administrative Applications for support with administrative applications, PipelineMT.

Hardware and software (microcomputers)

• Microcomputer and Master Classroom Support provides assistance with microcomputer hardware and software purchases, installation, use, repair, maintenance, and troubleshooting.

Academic software services

• Contact Academic & Instructional Technology Services for assistance with programming languages or application packages on the HP-UNIX academic server.

Master classroom equipment

• The computers and audio/visual equipment of the master classrooms are maintained by Microcomputer and Master Classroom Support. Staff from this area also provide orientation and training on using the master classroom equipment.

Instructional technology

• Contact The Faculty Instructional Technology Center for assistance with the development of instructional technology tools and multimedia presentations.

Telecommunications needs

• Contact Telecommunications for assistance with telecommunication services, equipment, and facilities.

Statistical projects

• Contact Academic & Instructional Technology Services for statistical software recommendation, installation, programming, and assistance with experimental design.

Web tools

• The Academic & Instructional Technology Services can assist you with everything web-related, from the basics of HTML to developing a departmental site.