Services for Faculty and Staff

Information Technology Division Services :: No Charge

Computer Accounts

• e-mail and web space
• class accounts
• administrative computer system accounts

Consulting Services

ITD provides consultation on the following:

• usage of all supported desktop and host-based software (refer to the Level of Service policy)
• usage of administrative application systems (i.e. Banner Student, Banner Finance, Banner HR, Banner Advancement, Resources, etc.)
• selection of hardware and software for departmental and master classroom usage
• guidance and interpretation of University computing policies
• development of web-enhanced/web-based courses, multimedia presentations, and instructional technology tools
• design of departmental web sites
• placement of network connections and
• selection of communication equipment selection of telecommunication services to fit departmental needs

Data Services

• uploads and downloads
• transfer of files across the network
• data input

Statistical Analysis Consulting

• Assistance with design experiment & survey
• Assistance with statistical methods used
• Assistance with analysis and processing of data with SAS and SPSS

Faculty and Staff Computer and Projector Check-out

• borrow equipment while presenting or attending a conference for a limited time

Help Desk Services

• assistance with resolving day-to-day computing problems (hardware and software)

Instructional Technology Development

• maintenance of course management software
• assistance with scanning still images
• assistance with digitizing audio and video media
• assistance with converting analog audio/video media into a digital format
• assistance with CD-ROM recording
• full use of ITD/Faculty Instructional Technology Center

Master Classroom Support

• instructions on use of equipment
• set-up, repair, and maintenance

Programming

• assistance with creating specifications
• development of custom software
• administrative application enhancements and modifications

Publications

The following publications are printed throughout the year to inform and assist with the use of available technology:

• The Communicator (5 issues)
• Tech Xpress (2 issues)
• Fall, spring and summer workshop schedule and descriptions
• Faculty and Staff Information Technology Handbook
• Student Information Technology Handbook
• Technology and You at MTSU brochure
• Voice Mail for Faculty, Staff and Administration brochure
• ITD Faculty Instructional Technology Center brochure
• Your MTSU ID brochure

Test Scoring

• optical scanning services for multiple choice tests and surveys

WebMail

• WebMail help site

Workshops and Training

• hands-on software workshops for faculty and staff

University Site Licensing Program

Many volume software licenses available for departmental purchases pricing determined by cost of license and/or the number of participants.

• There is no charge from ITD for administering this service

Information Technology Division Services :: Charged

Labels

• MTSU Departments - $0.012/sheet
• MTSU Affiliates - $0.20/sheet
• External groups/companies - $75 setup fee plus $4/sheet

Printouts

• External groups/companies - $75 setup fee plus $0.20/record

Copying of Reports/Files

• Ad hoc reports/files copied to diskettes - $5 for first diskette plus $1 for each additional diskette

Telecommunication Services

• Equipment Costs
• Administrative Cost