Levels of Service List

Software Titles Supported by ITD

Software Title	Version	Level of Support
Adobe Dreamweaver	MX+	II
Adobe Fireworks	MX+	II
Adobe Flash	MX+	II
Adobe Photoshop	7.0+	I
Adobe Premiere	Pro	I
Fetch	Latest	II
Internet Explorer, Microsoft	6.0+	I
JAWS	4.0+	II
Mac OS	Latest Two	I
Microsoft Access	Latest Two	I
Microsoft Excel	Latest Two	I
Microsoft Outlook (mail only)	Latest Two	I
Microsoft Outlook Express	Latest Two	I
Microsoft PowerPoint	Latest Two	I
Microsoft Project	Latest Two	II
Microsoft Publisher	Latest Two	I
Microsoft Visual Studio .NET Pro	Latest Two	II
Microsoft Windows	Latest Two	I
Microsoft Word	Latest Two	I
NCSA/Telnet (for Mac OS)	Latest Two	II
Netscape Navigator/Comm.	Latest Two	I
Reflection	Latest Two	II
Respondus	2.0+ Campus Ed.	I
SAS for Windows	Latest Two	I
SPSS for Windows	Latest Two	I
Virex (for Mac OS)	Latest Two	II
WS FTP	1.0 & up	II

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Hardware Supported by ITD

Hardware	Level of Support
AMX Control Systems	I
Apple Macintosh Computers & Monitors	I
Computers and Monitors other than Apple and Dell	II
Dell Microcomputers & Monitors	I
Master Classrooms (i.e. visual presenters, video cassette recorders, laserdisc players, audio amplifiers, audio mixers, and speakers)	I
PDA - Palm and Pocket PC	II
Printers - Hewlett-Packard	I
Projectors - NEC	I
Projectors other than NEC	II
Scanners, Flatbed	II
Secondary Storage Devices (i.e. zip, cd-rom, cd-rw, DVD)	II
Hardware purchased by departments not included in the ITD supported hardware list	III

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