Levels of Service List
Software Titles Supported by ITD
| Software Title | Version | Level of Support |
|---|---|---|
| Adobe Dreamweaver | MX+ | II |
| Adobe Fireworks | MX+ | II |
| Adobe Flash | MX+ | II |
| Adobe Photoshop | 7.0+ | I |
| Adobe Premiere | Pro | I |
| Fetch | Latest | II |
| Internet Explorer, Microsoft | 6.0+ | I |
| JAWS | 4.0+ | II |
| Mac OS | Latest Two | I |
| Microsoft Access | Latest Two | I |
| Microsoft Excel | Latest Two | I |
| Microsoft Outlook (mail only) | Latest Two | I |
| Microsoft Outlook Express | Latest Two | I |
| Microsoft PowerPoint | Latest Two | I |
| Microsoft Project | Latest Two | II |
| Microsoft Publisher | Latest Two | I |
| Microsoft Visual Studio .NET Pro | Latest Two | II |
| Microsoft Windows | Latest Two | I |
| Microsoft Word | Latest Two | I |
| NCSA/Telnet (for Mac OS) | Latest Two | II |
| Netscape Navigator/Comm. | Latest Two | I |
| Reflection | Latest Two | II |
| Respondus | 2.0+ Campus Ed. | I |
| SAS for Windows | Latest Two | I |
| SPSS for Windows | Latest Two | I |
| Virex (for Mac OS) | Latest Two | II |
| WS FTP | 1.0 & up | II |
Hardware Supported by ITD
| Hardware | Level of Support |
|---|---|
| AMX Control Systems | I |
| Apple Macintosh Computers & Monitors | I |
| Computers and Monitors other than Apple and Dell | II |
| Dell Microcomputers & Monitors | I |
| Master Classrooms (i.e. visual presenters, video cassette recorders, laserdisc players, audio amplifiers, audio mixers, and speakers) | I |
| PDA - Palm and Pocket PC | II |
| Printers - Hewlett-Packard | I |
| Projectors - NEC | I |
| Projectors other than NEC | II |
| Scanners, Flatbed | II |
| Secondary Storage Devices (i.e. zip, cd-rom, cd-rw, DVD) | II |
| Hardware purchased by departments not included in the ITD supported hardware list | III |
Help Desk 24/7
615-898-5345
* when classes are
in session.
615-898-5345
* when classes are
in session.
2011 Middle Tennessee State University, a Tennessee Board of Regents institution 1301 East Main Street, Murfreesboro, TN 37132-0001 USA +1.615.898.2300
Middle Tennessee State University, in its educational programs and activities involving students and employees, does not discriminate on the basis of race, color, national origin, sex, religion, or age. Furthermore, the university does not discriminate against veterans or individuals with disabilities.
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