Academic and Instructional Technology Services

The Academic & Instructional Technology Services area of the Information Technology Division is dedicated to supporting the computing needs of the academic community. Today's advanced technologies increase users' capabilities and demand for research, instructional technology development, statistical analysis, international network communications, and coursework. The Academic & Instructional Technology Services staff is working to meet those needs by providing the following services:


Academic & Instructional Technology Services personnel also answer questions about the academic mainframe systems. These may include inquiries about network communications, application software, program compilation, web page/site development, web graphics, or the organization of a data file or survey.

Data Entry Services and Data Transfers

Entering data into the computer for data analysis can be a timely operation. The Information Technology Division can assist with input of data into the computer. The staff can also help with the transfer of data from scan sheets to a floppy diskette, the upload and download of files to and from the mainframe computers, or the transfer of files across the Internet network.

Data and Statistical Analysis

User projects requiring data analysis and processing using available software packages are completed as quickly as possible and the results returned to the user. The analysis and processing can be done using any of the existing software packages including SAS, SPSSX, Minitab, LISREL, and BMDP. A Statistical Consultant can assist you with the analysis and processing of your data.

Instructional Technology Development

ITD: Academic & Instructional Technology Services provides numerous resources for faculty and staff in the development and use of instructional technology. Support includes Desire2Learn, workshops, instructional technology development grants, project consultation, and availability of specialized hardware and software. Instructional Technology Specialists are located in ITD's Faculty Instructional Technology Center (ITD-FITC), second floor of the Telecommunications Building.

Programming Services

Sometimes the existing computer software cannot address a user request without special programming. The Systems Analysts assist with the development of custom software for test and evaluation scanning, online calendars, search engines, and more.

Test Scoring

The Information Technology Division offers optical scanning services for test scoring. Statistical analysis and graphical representation of results are available at the instructors' discretion. Additionally, survey data can be processed using the optical scanner for loading data onto the computer.

Rather than grading hundreds of multiple choice tests by hand, plan to take advantage of the automated test scoring service provided by the Information Technology Division (ITD).

Instructors may get not only test scores but also a wide range of optional statistics and breakdowns such as the class mean and standard deviation, a separate listing for each different SEX and GRADE combination marked on the student forms, an item analysis that shows a frequency count on each Choice A-E for every question,and a percent correct for each question.

A self-service kiosk is located at the ITD Help Desk in KUC 320 and is available for use during the Help Desk’s open hours (see for hours).  For assistance in scoring non-standard forms or for complex analysis, please contact an A&ITS systems analyst at   (615) 898-5160 or (615) 898-5220.


Throughout the year, a wide variety of workshops are offered to assist faculty and staff with the use of the available hardware and software resources at MTSU. Special request seminars for classroom enhancement are also provided.