24/7 Help Desk
The goal of the ITD
Help Desk
is to assist everyone who comes by the desk, emails or calls.
The Help Desk attendant resolves user problems by phone or, when an
office visit is required, enters individual work orders into the
Help Desk database to ensure the quickest service for faculty and
staff.
The Help Desk administers the ITD equipment check-out program.
The Help Desk also takes workshop
cancellations and special workshop requests.
The Help Desk is open 24/7 except during semester breaks and
University holidays.
2011 Middle Tennessee State University, a Tennessee Board of Regents institution 1301 East Main Street, Murfreesboro, TN 37132-0001 USA +1.615.898.2300
Middle Tennessee State University, in its educational programs and activities involving students and employees, does not discriminate on the basis of race, color, national origin, sex, religion, or age. Furthermore, the university does not discriminate against veterans or individuals with disabilities.
 |
 |