Brian Ratliff
24/7 Information Technology Help Desk
Cope Administration Building, Room 003
Phone: 898-5345
Email: ratliff@mtsu.edu or help@mtsu.edu
Brian is one of the two full time help desk
technicians. His primary function is to provide the first point
of contact for all technical problems and questions relating to
information technology and services which support the research,
instructional, and administrative activities of the University
community. Brian's responsibilities include desktop computing
(hardware and software); peripherals; mainframe systems and
applications; networking and data communications; Web and
Internet tools; and email packages. Brian provides real time
support via telephone, email, and in person to help ensure
continued work productivity and efficiency of users. Brian also
develops and maintains training material for help desk student
workers.
2011 Middle Tennessee State University, a Tennessee Board of Regents institution 1301 East Main Street, Murfreesboro, TN 37132-0001 USA +1.615.898.2300
Middle Tennessee State University, in its educational programs and activities involving students and employees, does not discriminate on the basis of race, color, national origin, sex, religion, or age. Furthermore, the university does not discriminate against veterans or individuals with disabilities.
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