
Information Technology Help Desk
Cope Administration Building, Room 003
Phone: 898-5345
Email:
stanley@mtsu.edu or
help@mtsu.edu
Jeremy is one of two full time help desk technicians. His primary
function is to provide the first point of contact for all technical
problems and questions relating to information technology and
services which support the research, instructional, and
administrative activities of the University community. Jeremy's
responsibilities include desktop computing (hardware and software);
peripherals; mainframe systems and applications; networking and
data communications; Web and Internet tools; and email packages.
Jeremy provides real time support via telephone, email, and in
person to help ensure continued work productivity and efficiency of
users. Jeremy is also the primary developer of ITD's Knowledge
Base.