- Business Office
- Dining Services, Raider
- Financial Aid
- Housing & Residential Life
- Parking & Transportation
- Records & Scheduling


Business Office

Where is the Business Office?
When you and your student come to CUSTOMS, we invite you to visit the Business Office in the Cope Administration Building if you have any questions about fees or fee payment. Our staff is available to assist you in room 103 or at our cashiers' windows.

Please take time to read the freshman or transfer folder and class schedule book distributed at CUSTOMS for complete information regarding fee payment dates, deadlines, and the other services provided by the Business Office. Fee payment information is also available on the Web at www.mtsu.edu/~bursarmt. The new fee amounts for fall will be published on the Web when approved by the Tennessee Board of Regents (usually by July 15).

Students will not receive a bill or pay fees at CUSTOMS. Fees will be calculated in July and bills will be mailed the first of August.

Registration bills will be mailed to the student's permanent address as indicated on his/her admission application. If the address has changed since the time of admission or if a different billing address is needed, please contact the Business Office or access PipelineMT to make this change before July 15. Students who have not received a bill by August 7, should access their Account Summary on WebMT or call the Business Office at (615) 898-2761.

What items should be checked on the bill?
The billing packet should contain four items: an information sheet outlining the terms of our deferred payment plan, an information sheet about the different fee payment methods and deadlines, a return envelope for mailing payments, and the registration bill/class schedule. All registration charges will appear at the top of the bill and the class schedule will appear at the bottom of the bill.

Make sure residence hall rent and meal plan charges are on the bill if students are living on campus. If not, they should contact the Housing Office to have a corrected bill mailed to them. Freshmen living in a residence hall or apartment are required to purchase the freshman meal plan.

What is Estimated Aid?
Financial aid should appear on the bill as credits in an area referred to as Estimated Aid. Estimated Aid is for billing and confirmation purposes only and is approved financial aid-in the form of loans (Stafford, PLUS, or Perkins), scholarships, and grants-that has not actually been disbursed. A few days before classes start, these pending amounts will be applied to the student's account, provided the student remains eligible for the awards.

If for any reason the student withdraws from the University or becomes ineligible for the aid before it is actually disbursed to their account, the student is then responsible for any unpaid balance.

What is confirmation?
If the registration bill shows a balance due of zero or a credit balance, do not throw the bill away and assume everything is paid. Students must confirm their registration and get a confirmation number. A confirmation lets us know that the student accepts the estimated financial aid credits applied to his/her account and still plans to attend the fall term. Confirmation can be processed on PipelineMT through the fee payment system.

Using PipelineMT, students should go into Account Summary/Confirmation and follow the directions for confirmation.

If the confirmation is not processed by the deadline, we will assume that the student does not plan to attend in the fall and the class schedule will be deleted.

What action fulfills the "confirmation" requirement?
For those students who owe a balance, payment by check or credit card is their confirmation. Students with financial aid and a credit or "0" balance due on their bill must confirm on PipelineMT and get a confirmation number.

Should students have a bank account?
All students who will receive a financial aid refund should have a bank account and sign up for direct deposit (see below). Make sure your student has a bank account of some type, either checking or savings, and be sure he/she knows how to reconcile an account. If he/she does not have an account, bank representatives at the Keathley University Center during CUSTOMS will be glad to set up a local bank account.

How do I receive my financial aid refund?
All students who will receive a financial aid credit balance need to do one of the following two things while at CUSTOMS

• Sign up for direct deposit to their personal bank account (form with instrucitons will be included in CUSTOMS packet.) The bank account may be a joint account, but the student's name must be on the account.
• Come by the Business Office, Cope 103, and receive an MTSU eCash PayCard. The funds on the eCash PayCard can be accessed or used by the student through designated ATMs, at merchants participating in certain point-of-sale debit networks, or by issuance of a check. Do not lose or destroy your card because it will be reloaded each time there is a financial aid credit balance refund. For more information, call 615-904-8077.

In order to meet the criteria for a refund to be direct deposited, students:

• must confirm via PipelineMT and receive a confirmation number;
• must check the box on the application that authorizes electronic funds transfer (EFT) to a student's account;
• must have no financial holds; and
• must have a credit balance.

During early August 2006, registration bills for students who preregister for Fall 2006 will be mailed to permanent or billing addresses. Beginning August 2, billing details can be viewed online by accessing Account Summary on PipelineMT.

Students who want their registration bills mailed to addresses other than their permanent addresses should come to the Business Office before July 24 to set up a special billing address.

If you have not received your bill by August 7, access Account Summary on PipelineMT, contact the Bursar's Office at 615-898-2761, or come by the Business Office, Cope Building 103. Failure to receive a bill does not relieve you of the obligation to pay fees by due date.

Bills will be mailed daily to students who register by August 1-10. Students who register after August 10 should be prepared to pay fees on PipelineMT by credit, check card, or e-check, or come by in person to the Business Office before August 17, 4:30 p.m.

The registration bill should be reviewed carefully to make sure all information is correct. Any changes after the billing date will change the balance due. If there are questions about your account balance, access PipelineMT to see your account summary.

Students who preregistered for Fall 2006 can pay fees by credit card or e-card on PipelineMT August 2-17. Payments can be made in person at the Business Office August 2-17 or by mail August 2-11. Mailed payments must be postmarked no later than August 11, 2006, and must be mailed in time to be received by August 17, 2006.

If fees are paid in full by cash, check or credit card, your registration is finalized. It is not necessary to also confirm. Your payment is your confirmation. Students who pay the minimum payment do not need to confirm.

Fees must be paid at the Business Office or on WebMT before 4:30pm on Thursday, August 17, or your schedule will be deleted from the computer. That means that if you want to take classes, you have to start the process of selecting courses all over again. Previously selected courses will not be reinstated. Students whose schedules are deleted on August 17 for nonpayment can reregister beginning August 21. Students who register or reregister on or after August 27 will be charged a $100 late registration fee.

What is the Deferred Payment Plan?
Deferred payment is an option to help with payment of fees. After all financial aid, scholarships, discounts, and credits are applied and if the balance owed is $400.00 or more, then the student is eligible for the deferred payment plan. There is a $50.00 fee to participate in the deferred payment plan and 50 percent of the balance is due and must be paid by the fee payment deadline. The remaining balance is payable in two installments due October 2 and November 1. A $25 late fee will be assessed for each installment which is not paid on or before the due date and each 30-day period past the second installment up to a max of $100. If a student makes payments late, he/she will be denied the right to participate in the deferred payment plan in future terms.

The deferred payment plan shown on the student's registration bill will be recomputed if scholarships, other financial aid, or discounts are received after the registration bill is sent. Scholarships, other financial aid, and discounts cannot be used to make the first or later payments and must be processed as financial aid. The current amount due and the deferred payments will be recomputed after the scholarships, other aid, or discounts are credited to the student's account. (NOTE: To eliminate problems, bring scholarship checks to the Financial Aid Office and discount forms to the Business Office during July, or as early as possible. If possible, request donors to make scholarship checks payable to MTSU for the student.)

If a student drops out of school, the unpaid balance is still due and must be paid. Students will not be withdrawn for nonpayment of the second or third payments. Grades and transcripts will be held if payments are not current. Students cannot register for the next term until all fees are paid in full. If students are eligible for the deferred payment plan, their bills will reflect the minimum payment due as well as the amount to pay in full. Either option may be chosen.

Are discounts available?
Dependents (under age 27 on the first day of class) of TBR/UT employees are eligible for a 50 percent discount of required registration fees. TBR/UT employees should obtain forms and have them certified at their employer's human resources office.

Dependents (under age 24 on the first day of class) of Tennessee public school teachers and state employees are eligible for a 25 percent discount on maintenance and technology fees. Teacher and state employee forms are available in the Business Office.

Discount forms must be dated after July 1 for the fall term. If received prior to July 28, the discount will appear on the student's bill as a credit. A separate form must be filed each term the discount is used. Discount forms cannot be processed retroactively. Turn in certified forms each term before bills are sent. The first day to turn in forms is July 1 for fall, November 1 for spring, and April 1 for summer; credits will be reflected each term.

What are Education Tax Credits?
Taxpayers can claim one (and in some cases, two) new tax credits for qualified tuition and fees they paid for post-secondary education for themselves and their dependent children. The Hope Credit is available on a per student basis for the first two years of post-secondary education, while the Lifetime Learning Credit applies on a tax return basis and covers a broader time frame and range of education courses. Education expenses paid with tax-free grants, scholarships, and employer education assistance are not eligible for either tax credit. Education expenses paid with loans are eligible.

For specific information and questions regarding eligibility criteria, please consult a tax professional or the IRS Office. IRS Form 8863 and Publication 520 are available from the IRS (1-800-TAX-FORM) and on the IRS Web site (www.irs.ustreas.gov).

MTSU will mail students a 1098T form for 2005 at the end of January 2006. This form will show the amount of eligible fees paid in 2005 and the amount of grants, scholarships, and discounts. Please retain all bills, records of payments, and financial aid for your tax records.

What are estimated fee totals for Fall 2006?
A fee increase is expected for the 2006-2007 academic year. The new fee amounts will be published when approved by the Tennessee Board of Regents (usually around July 1) and will be available in July on the Web at www.mtsu.edu/~bursarmt. The new fees will be reflected on the registration bill students will receive.

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Dining Services, Raider

What is a "meal plan"?
A meal plan is a prepaid contract for a certain number of meals or dollar amount spent on food through MT Dining Services. The meal plans are by far the best value and the best way to obtain meals on campus when it comes to variety, nutrition, and availability. Meal plans are further detailed in the MT Dining Meal Plan brochure and on our web site at www.mtdining.com. MT Dining offers a wide variety of meal plan options that can suit a wide variety of needs.

What are "Flex Dollars"?
Flex Dollars are additional money allotted on your meal plan that allows you more flexibility in dining choices. You can use your Flex Dollars at any of our dining locations including the convenience stores located at McCallie Dining Hall and the Cybercafe @ Woodmore. All Flex Dollars are closed at the end of each semester.

What are "eDining Dollars"?
eDining Dollars are a separate amount of money that students can have added to their ID card to make food purchases in any dining or convience location on campus. This plan works very much like a debit card. You have the flexibility of adding money to your account to purchase meals any time. It is a convenient way of purchasing meals without the worry of having cash. eDining Dollars can be added to any straight meal plan. eDining Dollar accounts are closed at the end of the spring semester.

Where can the meal plans be used?
The meal plans can be used in either the Real Food On Campus (RFOC) location in the McCallie Dining Hall or the Terrace Restaurant in the James Union Building. Both are "all you can eat" restaurants and offer a wide variety of meal options, as well as theme and premium nights throughout the semester. We also offer a meal exchange during designated times at the Cybercafe @ Woodmore. Flex and eDining Dollars can be used at any dining location including the convenience stores located at McCallie Dining Hall and the Cybercafe @ Woodmore, and the Grab and Go Carts located throughout the campus.

Where are RFOC and Terrace Restaurants located on the campus?
RFOC is located in the McCallie Dining Hall, which is connected to the Corlew Residence Hall in the center of campus. The Terrace Restaurant is located on the bottom floor of the James Union Building (JUB) on the west side of campus.

Where are Cybercafe @ Woodmore and KUC Grill located?
The Cybercafe @ Woodmore is located in the southeastern part of campus between Judd and Gracy Halls. The KUC Grill is located on the second floor of the Keathley University Center.

Where are the Grab & Go Carts located?
Grab & Go Carts are located in the Business Aerospace Building, Mass Communication Building and next to the Floyd Stadium. The carts offer items that are easy to pick up and take on your way.

What is a meal plan exchange?
Meal plan exchange is a specified amount per meal allotted for dining at the Cybercafe @ Woodmore when you are on a meal plan. This allows you to use your meal plan at Cyber cafe when you are unable to visit the RFOC. There are designated times and menu items for the meal exchange. For more information, visit the Cybercafe @ Woodmore or our web site at www.mtdining.com.

What is the difference between eDining Dollars and RAIDER FUND$?
Both programs allow students to eat at any dining facility on campus. However, RAIDER FUND$ allow students to use the funds anywhere on campus and for purchases other than food, while eDining Dollars can only be used in the dining facilities on campus.

What about changing from one meal plan to another?
We want you to have the membership that fits your life. You can change memberships within 2 weeks from the time of purchase or 2 weeks after the first day of school, whichever is later. No cash refunds will be given.

What if a specialized diet is needed, such as vegetarian, low sodium, low fat or other nutritional concerns - what are the choices?
We recognize that not everyone can eat the same thing. That is why we offer a variety of healthy conscious items that suit different needs. Nutritional information for each week's menu can be found on our web site. Also, our chefs are always willing to prepare items that better suit your needs.

What if the meal plan is not used?
Quite simply, a very valuable service will be wasted. The choice of where and when students eat is up to them. However, the frequency of the meal plan's use may ultimately determine the value of the plan.

What if I want to treat my student with something special for his/her birthday, special occasion, or just a little gift of love for any day?
MT Dining offers Hip Kits. Hip Kits offers college care packages and gifts for students. Hip Kits are perfect for holidays, exams, birthdays, or just to say I Love You. Students can send Hip Kits too! Send to friends, brothers and sisters, or even to Mom and Dad. To order a Hip Kit for your student, please visit the web site at www.mtdining.com.

For further information, contact MT Dining Services:
Office: KUC 204
Office hours: 8:00 a.m. - 4:30 p.m. Monday-Friday
Phone number: (615) 898-2675
Web site: www.mtdining.com

(Please check the site for all up-to-date information on dining services and to submit your comments, questions, and suggestions.)

Meal Plans and its uses are subject to change. Please contact MT Dining to verify or if you have questions.

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Financial Aid

Financial Aid Office
Cope Administration Building, Room 218
Telephone: (615) 898-2830
Fax: (615) 898-5167
Monday through Friday 8:00 a.m. - 4:30 p.m.
www.mtsu.edu/financialaid

The Financial Aid Office recommends visiting the above web site for detailed and updated information.

Do students need meet with their counselor to start the financial aid process?
Students are not required to meet with their counselor unless there are special circumstances (for example, recent death of parent, loss of income for parent, etc.). Appointments are recommended for students who meet with their counselor; otherwise, counselors may not be available. Counselors are assigned according to students' last names.

The completed FAFSA may be mailed to the processing center in the envelope provided with the application, or the FAFSA may be completed online. The federal processor will not process an application until it is signed. If completing FAFSA online, parents and students may register for a personal identification number (PIN) before completing the application. The PIN can be used as an electronic signature. The Federal Processing Center will send a Student Aid Report (SAR) to the student and MTSU (if the student enters MTSU School Code of 003510 in the school section of the FAFSA).

Step 2. If the MTSU Financial Aid Office receives a complete and valid SAR before the fall semester of the upcoming academic year, students will be sent a fall/spring award letter stating the tentative financial aid they will be awarded. The award letter is based on full-time attendance and will include both grants and loans for which the student is eligible. After the award letter is printed, the estimated aid amounts may change due to changes in enrollment, EFC amoungs, scholarships, and other aid. Students may view their tentative financial aid awards under the Personal Financial Aid Information pages on WebMT via PipelineMT.

Step 3. Students applying for a Federal Stafford Loan must submit a completed Loan Request Sheet (LRS) to the Financial Aid Office. Copies of the LRS are included in the award letter, available in the MTSU Financial Aid Office, or available on the web at www.mtsu.edu/financialaid/forms.htm. The request should be submitted a few months before the loan is needed.

For Federal Stafford Loans, students must enroll at least half-time (6 credit hours for undergraduates, 5 credit hours for graduate students). First-time borrowers must complete an Entrance interview and sign a Master Promissory Note (MPN).

When are the deadlines for financial aid?
Scholarship deadline for incoming freshman and currently enrolled students is December 1. Scholarship deadline for transfer students is February 15. Students may apply for Foundation Scholarships from December 1 through February 15 online at www.mtsu.edu/scholarships.

Students should have applied for federal financial aid by completing the FAFSA by March 1. State aid is based on availability of funds which are often depleted by April 1.

The priority deadline for awarding campus-based aid (SEOG, Campus Work Study or Perkins Loans) is May 15.

Loan Request Sheets should be received in the Financial Aid Office by July 15 to ensure that loan funds will be reflected on the student's fall bills.

For information about the Tennessee Education Lottery Scholarship deadlines, refer to the section about the Tennessee Education Lottery Scholarship Program (TELS).

How does the Financial Aid Office communicate with students?
During the fall and spring semesters, the Financial Aid Office sends information to students' campus boxes and e-mail messages to their e-mail accounts. During the summer term or if a student does not have a campus box, mail will be sent to the students' permanent address. It is very important to keep the Records Office informed of all address changes.

What is the Verification Process and who is chosen?
The federal government randomly chooses students for verification, which is the process of verifying the accuracy of the data submitted on the FAFSA. If a student is selected, the Financial Aid Office will request sitned copies of applicable Federal Income Tax Returns, W-2 forms and other documents. Failure to submit completed documents to the Financial Aid Office in a timely manner may delay a student's financial aid and may result in the loss of certian funds.

How is the amount of aid a student can receive determined?
All federal aid is based on an established cost of attendance (COA) and your estimated family contribution (EFC) obtained from the completed results of the FAFSA.

Cost of Attendance (COA)

What is the difference in a Federal Subsidized Stafford Loan and a Federal Unsubsidized Stafford Loan?
A Federal Subsidized Stafford Loan is a loan where the U.S. Department of Education pays the monthly interest installments while students are in school. A Federal Unsubsidized Stafford Loan is a loan where the students are responsible for paying the monthly interest payments or have the interest capitalize on the principal of the loan.

How are financial aid funds applied to the students' accounts?
Approved and processed financial aid will be reflected on the students' bill as Estimated Aid. Actual aid will be credited to the students' account immediately prior to the start of classes and when all required paperwork is completed. Financial aid funds are first applied to the students' accounts to pay MTSU charges (tuition, fees, dorm, etc.). If MTSU charges exceed the amount of aid received, the student must pay the excess amount by the fee payment deadline (Refer to the appropriate schedule book for fee payment deadlines.). If the financial aid funds are greater than MTSU charges, students must confirm their registration on WebMT. Financial aid refunds are handled by the Business Office. For details, refer to www.mtsu.edu/~bursarmt.

For what reasons may financial aid awards be adjusted?
Common causes for adjusting financial aid awards:

• Official withdrawal
• Unofficial withdrawal (failure to attend classes)
• Changing enrolled hours (dropping below full time or below half time)
• Receiving additional financial aid, including scholarships, veterans benefits, etc.
• Changing tuition rate (out-of-state to in-state)

How is Financial Aid Satisfactory Progress determined?
To maintain eligibility, federal regulations require that all federal financial aid recipients be enrolled in a degree-seeking program and maintain satisfactory academic progress toward a degree to maintain eligibility. MTSU complies with this requirement by monitoring each student's cumulative grade point average (GPA), completion rate, and maximum time frame for completion of a degree, consistent with the provisions of this policy. All financial aid programs administered by MTSU are governed by this policy. All students placed on financial aid probation or suspension will be notified by mail. Students on probation must pass 75% of the attempted hours of the next semester enrolled or they will be placed on financial aid suspension. (Grades of "W", "F", "I", "N", and "U" count in attempted hours.) Suspensions may be appealed in writing on the Satisfactory Academic Progress Appeal Form and should include supporting documentation of any medical illness, death of family members, etc.) For more details about this policy, refer to financialaid.web.mtsu.edu/sap.htm.

Tennessee Education Lottery Scholarship Program (TELS)
The Tennessee Student Assistance Corporation (TSAC) awards the Tennessee Education Lottery Scholarships. For additional information, visit TSAC's web site at www.state.tn.us/tsac or the MTSU Financial Aid web site at scholarships.web.mtsu.edu/TELSprogram.htm.

TELS Eligibility Requirements:For all students

• Tennessee residency

• Graduates from an eligible high school must have at least an unweighted 3.0 GPA or 21 ACT (980 SAT).
• GED recipients must have at least 21 ACT (980 SAT) and 525 GED.
• Graduates of home school or an ineligible high school must have at least 21 ACT (980 SAT).
• Students must enroll within 16 months of graduation, GED, or home school completion.

For additional information on General Assembly Merit Scholarships, Aspire Supplements, Hope Access Grants, and Foster Care Grants, visit the TSAC web site listed above.

TELS Application Procedures:

Complete the Free Application for Federal Student Aid (FAFSA) for each academic year. The FAFSA is available online at at www.fafsa.ed.gov beginning January 1. Submit the completed FAFSA by April 1, if possible. The FAFSA must be processed by September 1 for students enrolling in the fall semester.For information on FAFSA deadlines for students enrolling in the spring or summer terms, please click on "FAFSA Deadlines" in the Lottery Scholarship Changes Section at scholarships.web.mtsu.edu/TELSprogram.htm.

TELS Renewal Criteria:

• Must earn a 2.75 cumulative TELS GPA after the first 24 attempted hours.
• Must earn a 3.0 cumulative TELS GPA after attempting 48, 72, 96, and 120 hours.
• CANNOT change enrollment status after census date (14the day of school).
• Must enroll in a miniumum of six (6) credit hours for each fall and each spring term.

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Housing and Residential Life

Are students required to live on campus?
Although more than 50 percent of first-time freshmen choose to live on campus at MTSU, there is no on-campus residency requirement. Many students choose to live at home or in off-campus facilities. For more information on off-campus housing, click here.

What does signing the housing and residential life license agreement mean?
Signing the application and license agreement for on-campus housing obligates the student to the following major items: the student agrees to live on campus for the full academic year (fall and spring semesters), and the student agrees to accept the accommodations that are assigned. (We are unable to guarantee assignment to specific halls.) Please read the full license agreement carefully to be sure you understand each of the specific stipulations it contains.

Can students request a particular roommate?
Yes. We make every effort to honor mutual roommate requests on a space-available basis. However, as the beginning of the academic year approaches, it is more difficult for us to find spaces together for late applicants. We encourage students who want to room together to apply early, notify us of their mutual requests, and give us flexibility in terms of preferred hall assignment. Each year students who meet during the CUSTOMS program come to us with requests to be matched as roommates, and we try to accommodate these requests to the best of our ability.

When will students know who their roommate will be?
Early applicants (prior to June) who have mutually requested a roommate match should receive notification of that match in early June with their hall assignment. Later applicants and those without a specific roommate request will be notified approximately two weeks prior to the beginning of the semester.

When will students know their room assignments?
Students who have not previously lived on campus will be given their room assignments when they check into their hall. This allows us the greatest flexibility in accommodating late room and roommate requests. However, new students will be notified of their hall assignments by mail prior to their arrival on campus. Notification begins in early June for early applicants; later applicants can expect to be notified of their hall assignment approximately two weeks following receipt of their application. Late requests for specific halls may take longer to process.

What if students want to change rooms, roommates, or halls after they have arrived on campus?
Room changes can be made continuously throughout the year on a space-available basis. If students wish to explore the availability of an alternate room or hall assignment, they should see their area coordinator or visit the Housing and Residential Life office in KUC 300.

May I smoke in my room?
All MTSU residence halls and all apartments are smoke free. Smoking is not permitted in any public area or student space.

What should students bring to campus?
Be sure to bring bed linens, extra blankets, towels, a power strip with a circuit breaker (extension cords without circuit breakers are not allowed), poster putty, bathrobe, iron, trash can, alarm clock, telephone, answering machine, hangers, and items for decorating rooms.

Are there items that students are prohibited from having in the residence halls?
The following items are not permitted in MTSU residence halls or apartments: candles, incense, halogen lamps, extension cords without built-in circuit breakers, pets, alcohol, weapons, illegal drugs, and drug paraphernalia. Cooking devices with heating elements-such as crock pots, fry cookers, toaster and sandwich grills-are permitted in apartments with full kitchens only, not in residence halls.

When may students move into the halls for the fall semester?
Check-in for the fall semester will begin at noon on August 25. Early arrivals will be permitted only for authorized student groups who are required to return to campus early for approved activities such as athletic team practices. Early check-in days will be assigned for specific groups or teams, and the check-in period on the designated days will be from 3 to 5 p.m. only.

What should students know about safety and security in on-campus housing?
Safety and security are shared responsibilities between individual students and the University. Residence hall security measures include locked wing doors, 24-hour front desk operations in all halls, security phones located throughout campus, a campus evening escort system, and residence hall staff on duty evenings and weekends. However, students must take appropriate security measures to protect themselves. Room doors should be locked when the room is left unoccupied and students should carry their keys at all times. Most campus crimes are "crimes of opportunity" occurring due to unlocked doors or unattended possessions. Students are encouraged to walk in groups and to use the escort service at night. Any suspicious activity should be reported to campus police and residence hall staff immediately.

What should residents know about fire safety?
All residence halls and apartments are equipped with fire alarm systems, and staff is available 24 hours to assist in implementing evacuation procedures. Any student observing smoke or other evidence of a fire should immediately alert hall staff and/or campus police and leave the area. Local fire and police authorities are alerted by hall staff and respond with fire trucks to every alarm. Students are responsible for the immediate evacuation of the building upon hearing a fire alarm. Hall staff will not go room to room to alert students of an evacuation. Students who fail to leave the building during an alarm will be subject to disciplinary action.

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Parking and Transportation Services

Do visitors need a permit to park on campus?
Visitors should have a permit to park on campus. Visitors are subject to the regulations, ordinances, and laws pertaining to motor vehicles on the campus, and violations of such may result in a citation and/or towing of the vehicle. All visitors should obtain visitor's permits at the Parking and Transportation Services Office. There are a limited number of metered spaces available on campus.

How are students' vehicles registered?
All motor vehicles operated on the campus of MTSU must be registered with the Parking and Transportation Services Office. Any vehicle parked on campus must have a current valid parking permit displayed in the vehicle. Parking permits are issued at the Parking and Transportation Services Office located at 1403 East Main Street. Parking permits are also available after 4:30 p.m. in the Adult Services Office, KUC 320, or in the Evening School Office, Peck Hall 101D (please call these offices for hours). To obtain a student parking permit, all registration fees must be paid, and the student must know the vehicle license tag number. Permits are valid from August 14 through August 15.

How often are tickets issued?
Overtime parking citations (meters) are issued every hour. All other parking violation tickets are issued every four (4) hours.

How are tickets appealed?
Any student, other than one holding a faculty/staff permit, who receives a parking/traffic violation may appeal the citation within seven (7) class days of the issuance of the ticket by going to the SGA Web site at www.mtsu.edu/~sga.

What are some of the violations for towing/booting a vehicle?
There are several violations for towing/booting a vehicle, including but not limited to, five (5) or more traffic/parking violations in a semester, blocking a fire hydrant, parking in a fire lane, blocking a roadway, and displaying a lost or stolen permit. Please see Section 5, Towing/Booting of Vehicles, in the Traffic and Parking Regulations Booklet for detailed information.

When a vehicle is booted/towed for having five (5) or more traffic/parking violations in a semester, does it matter if the tickets have already been paid?
The vehicle is subject to boot/tow based on the number of tickets, not whether the tickets are paid or unpaid.

What do the fees and citation fines pay for?
Parking and Transportation Services is completely self-supporting; operations are supported through revenue received from the general access fee, citation fines, parking meters, and special services. Revenues pay for all operating costs including:

• the constructing, paving, and lighting needs of new parking lots;
• all costs associated with resurfacing and restriping of parking lots;
• all parking signage;
• department operating costs, including office expenses, and employee salaries and benefits; and
• the Raider Xpress Shuttle Bus System, including the purchase of new buses, maintenance, fuel, new bus shelters, and bus driver salaries and benefits.

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Records Office and Scheduling Center

How and when does registration for classes occur?
Classes can be selected using PipelineMT. During CUSTOMS students go to a computer lab and select classes. Counselors are nearby to assist students as needed. In succeeding semesters, students will be able to select classes via PipelineMT from wherever a computer is available. Class selection for future terms occurs in November for spring and April for fall and summer terms.

What is the PIN?
The personal identification number (PIN) is a six-digit number that along with the student username provides security and prevents unauthorized access to each student's registration and other academic records at MTSU. The initial PIN assigned is the student's birth month, day and year (i.e. 051486). The PIN may be changed by students when they access PipelineMT.

When is PipelineMT available?
PipelineMT is available seven days a week from 6:00 a.m. to 2:00 a.m. Exceptions to this are published in the schedule book for each term.

When may classes be dropped or added after registration?
Fall 2006 14-day drop deadline: September 10, 2006, 4:30pm. Students can drop courses without a grade ONLY during the first 14 days of the term (August 28-Sept. 10). Students must be sure their requests are processed before MIDNIGHT on the deadline date! Requests processed after 11:59 pm are considered the next day's activity and will be too late to meet the deadline date or to qualify for indicated funds.

How are classes dropped or added?
Use PipelineMT and select the menu options provided for dropping or adding.

How does one get help with registration if a problem arises?
During CUSTOMS, counselors will be available to assist with registration questions. After CUSTOMS, students may call the Scheduling Center at (615) 898-5094 any weekday between the hours of 8 a.m. and 4:30 p.m. to ask for assistance.

When will a printout of the classes selected be provided?
Once the student selects classes during CUSTOMS, he/she will receive a schedule printout. Class numbers and titles, meeting days and times, and locations will be listed. Also, the statement of account, which the student receives from the Business Office, will list class information on the bottom of the statement including any classes that the student may have added since CUSTOMS.

How are grades reported to students?
Students may view their grades on PipelineMT as soon as they are submitted by faculty. Grade reports are mailed only upon request after grading each term. Reports may be requested on PipelineMT by selecting the grade inquiry option. Grade reports are mailed to the permanent address unless the student designates another address to which grades are to be mailed. No student will be issued a grade report until all debts or obligations to the institution have been satisfied.

How is a transcript of grades obtained?
MTSU provides transcripts free of charge upon the written request of the student. The student can send a letter of request to the Records Office or can come by the office at Room 106, Cope Building, to submit a request.

What is the Academic Common Market?
This is a program that provides out-of-state students an opportunity to benefit from MTSU's specialized programs and pay in-state registration fees. Application must be made in the home state and the student must be certified as eligible to participate. Contact the MTSU Admissions Office at (615) 898-2111 for additional information ACM information is available online at www.mtsu.edu/~admissn/acm.htm.

How may we find additional information regarding student records and registration?
Call the Records Office at (615) 898-2600 or the Scheduling Center at (615) 898-5800 or access our Web site at www.mtsu.edu/~records.

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