Middle Tennessee State University | Middle Tennessee State University

Planned System Upgrades/Outages

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ERP Systems

Product/Upgrade/Reason	Test Environment	Production Environment
Banner/RaiderNet Q3'13 upgrade	09/11/2013 - Time TBD	10/05/2013 - Time TBD

Impacted System and Service Upgrade Description	Scheduled Service Interruption
Most ITD services for networking maintenance
Most ITD services for campus electrical outage

Impacted System and Service Upgrade Description	Scheduled Service Interruption
1) APC "Infrastruxure" – monitors APC UPS's throughout campus 2) DSNTW – EMC "Networker" Back-Up software server, tape library controller 3) CPMWEB01 – Center For Popular Music Web Server 4) HP IRS – Direct to HP Monitor of MTSU's DR HP EVA SAN at TTU 5) DB – "Blue ID" Oracle Database RDBMS Server 6) TPS – "Blue ID" Application Server 7) Dell PowerVault 114T – Tape Drive Back-Up Unit for "Blue ID" System 8) XENSRVR07 – Graduate Studies Docushare/SQL Server 9) Bestlock – Stanley/Best Lock Card Access/Security System 10) Itdmssqldb02 – "New" Data Warehouse (MS SQL RDBMS) 11) Itdapp5 – "dropbox" system for data files in/out of the production Banner system 12) Idweb – web server for "Blue ID" System 13) Shsapp3 – Web Interface Server for Student Health Services 14) MTSU171 – Multi-Purpose Windows File Share (CIFS) Server 15) MTSU22 – Campus Loan Manager (CLM) MS SQL RDBMS Server 16) MTSU49 – Campus Loan Manager (CLM) Application Server 17) ROM – Photographic Services' Portfolio Application & Data Server	Saturday, April 14, 2013, 3:00 a.m. - 6:00 p.m.

The schedule below reflects planned upgrades for the various ERP systems (Banner and its associated third-party products). The installation columns of the grid reflect planned dates and times for the test (non-production) versions and the production versions of the respective system's upgrades.

Product/Upgrade/Reason Test Environment Production Environment

Banner/RaiderNet Q3'13 upgrade

09/11/2013 - Time TBD

10/05/2013 - Time TBD

IT Network Infrastructure

IT Infrastructure includes the systems providing the wired/wireless data, voice and video/cable TV networks of the university. It also includes the physical connections of those systems – fiber optic, twisted-pair, and coax cables as well as the systems utilized to provide IT security on the networks.

Impacted System and Service Upgrade Description Scheduled Service Interruption

Most ITD services for networking maintenance

Most ITD services for campus electrical outage

D2L

Scheduled upgrades for D2L (Desire2Learn) online course management software follows.

Upgrade Scheduled Service Interruption

Other Systems

Impacted System and Service Upgrade Description Scheduled Service Interruption

1) APC "Infrastruxure" – monitors APC UPS's throughout campus
2) DSNTW – EMC "Networker" Back-Up software server, tape library controller
3) CPMWEB01 – Center For Popular Music Web Server
4) HP IRS – Direct to HP Monitor of MTSU's DR HP EVA SAN at TTU
5) DB – "Blue ID" Oracle Database RDBMS Server
6) TPS – "Blue ID" Application Server
7) Dell PowerVault 114T – Tape Drive Back-Up Unit for "Blue ID" System
8) XENSRVR07 – Graduate Studies Docushare/SQL Server
9) Bestlock – Stanley/Best Lock Card Access/Security System
10) Itdmssqldb02 – "New" Data Warehouse (MS SQL RDBMS)
11) Itdapp5 – "dropbox" system for data files in/out of the production Banner system
12) Idweb – web server for "Blue ID" System
13) Shsapp3 – Web Interface Server for Student Health Services
14) MTSU171 – Multi-Purpose Windows File Share (CIFS) Server
15) MTSU22 – Campus Loan Manager (CLM) MS SQL RDBMS Server
16) MTSU49 – Campus Loan Manager (CLM) Application Server
17) ROM – Photographic Services' Portfolio Application & Data Server Saturday, April 14, 2013, 3:00 a.m. - 6:00 p.m.