Registrar's Office

Frequently Asked Questions & Answers


Registration/Scheduling

Record Maintenance

Graduation


How can I determine what classes are open?

Where do I get Drop/Add forms?
You may obtain a drop/add form from http://www.mtsu.edu/records/docs/Drop-Add-Late%20Registration%20Form.pdf. A drop/add form is required only if you are seeking an exception to the published drop/add deadlines. Drop/adds processed during normal periods of registration can be processed on RaiderNet via PipelineMT and an exception form is not required.

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Where do I get permission to register for an overload of classes (hours in excess of the maximum)?
Undergraduates-Obtain permission from the dean of the college of your major or the University College Advising Center for Undeclared majors. After the dean's office updates your record, resume registration on RaiderNet via PipelineMT. The maximum load per semester for undergraduates is 18 hours.

Graduates-Obtain signed overload form from your advisor and deliver to the dean of the College of Graduate Studies. After the Graduate Office updates your record, resume registration on RaiderNet via PipelineMT. The maximum load per semester for graduate students is 12 hours.

Overloads will not allow entry into closed classes.

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How can I find a CRN (course reference number)?

  • Use PipelineMT and select the RaiderNet tab, the Student tab, then the links of Registration and Look Up Classes. Select term, subject, course, then all sections of the course will displays as open, closed, etc. with the number of seats available
  • Contact the department offering the course

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How can I get a current printout of my class schedule?

  • Verify your schedule on RaiderNet via PipelineMT; you can click on the Registration menu, Schedule (grid format) to print your schedule.

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How can I determine when a TBA class meets?
Contact the academic department which offers the course.

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How do I audit a course?
During the add period, courses may be audited by contacting the Scheduling Center at 615-898-5800.

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How do I withdraw from school?
Withdraw from all classes by using RaiderNet via PipelineMT. Then, contact the University College Advising Center, McFarland Building, (615) 898-2339. Withdrawal information may be accessed on the web.

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What is a restricted course?
A restricted course is one which requires departmental permission before you may enroll in the course. Contact the department chair for permission to register. Once permission has been obtained, use RaiderNet via PipelineMT to complete your registration.

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How do I register for courses with conflicting times?
Contact the academic department after getting permission from the instructor of one of the courses with conflicting times. Once permission has been obtained, use RaiderNet via PipelineMT to complete your registration.

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When is my final exam?

You can view the final exam schedule on the follwong link: http://www.mtsu.edu/records/scalendars.php.

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How do I register for ACT/COMPASS prescribed courses?
If you are registering for all the courses you are required to take, register on RaiderNet via PipelineMT. If you are attempting to register for less than all those required, you must register with the assistance of an University College Advising Center advisor in the McFarland Building.

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Who is my advisor?
You may view your academic advisor in RaiderNet via PipelineMT by selecting the Student tab, then the Registration link, followed by the Student Information link to view your primary advisor if one is assigned. You may also contact the department chair of your major. If you are undeclared, contact the University College Advising Center.

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Record Maintenance FAQs

How and when do I get my grades?
To view your grades for the three previously-graded terms, access RaiderNet via PipelineMT and select the Student tab, then the Student Records link, followed by the Final Grades link where you will be prompted to select a term. You may also view your transcript via the Transcript link. Both options are available provided you do not owe any money to the university.

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What is a "W" on my transcript? Does it affect my GPA?
A "W" is not used to calculate your GPA. Refer to the online catalog for a definition of the "W" grade.

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How do I figure my GPA?
In general, add all quality points and divide by the total GPA hours. Special rules apply to repeated courses; see a full-time employee in the Registrar's Office, Cope 106. Refer to "Academic Regulations" section in the online catalog for detailed explanation of computing GPA.

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What is the minimum GPA for the dean's list?
The "Dean's List" notation applies only to undergraduate students. A student must attain a 3.5 GPA for the semester and must be full-time (12 hours or more) to qualify for dean's list.

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If I am on the dean's list, do you send notification to the hometown newspaper? Am I notified?
The Office of News and Public Affairs notifies the newspaper of the town listed as your permanent address. "Dean's List" notation also appears on the transcript.

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I need a copy of my grades for my employer for reimbursement and a transcript is not acceptable.
Contact the Registrar who will seek to provide a satisfactory solution.

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How do I obtain a transcript of my grades?
Transcript requests must be made in writing and should include your full name (including previous names), student ID number, signature, phone number (including area code), e-mail address, number of transcripts requested, complete address of where to mail the transcript(s), and any special instructions (i.e., hold until degree posted, etc.) A form is available for your convenience. Requests may be submitted:

  • in person at the Registrar's Office, Cope 106;
  • by mail to the Registrar's Office;
  • by FAX to 615-898-5538;
  • by e-mail to records@mtsu.edu.

There is no charge for transcripts. Unofficial transcripts can be accessed using RaiderNet via PipelineMT.

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I received an "I" in a class. How long do I have to complete this before it converts to an "F"?
One semester is allowed to make up the incomplete. If an "I" is received at the end of a spring term; then the student has until the end of the fall term to make up the incomplete.  You do not register again for the class.

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Do you have a copy of my diploma on file? ACT scores? NTE scores? Birth certificate? High school transcript? Transcripts from other colleges? Military discharge? Immunization record?
We do not keep copies of diplomas. If you wish to order a replacement diploma, contact the Registrar's Office at 615-898-5926, Room 102, Cope Administration Building.

NTE scores are not kept in the Records Office; contact the Teacher Licensure office, LRC 170, 615-898-2877.

ACT scores are on file only if the scores were sent to MTSU for admissions purposes.

High school transcripts are on file if the transcript was sent for admissions purposes and then only if the student has not been absent from MTSU for a period of five years.

Birth Certificates are not required for admission and are not kept on file.

Immunization (shot) records would be maintained in the Health Services Office (615-898-2988).

Military discharge (DD214) is on file only if the student submitted it for evaluation of service credits and then only if the student has not been absent from MTSU for a period of five years.

Transcripts from other colleges are on file if the student has not been absent for a period of five years.

Student folders are maintained for five years after graduation or last date of attendance. Any copies of these documents provided to a student would be considered unofficial.

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If I make an "F" in a course and repeat the course, will the "F" be removed?
A course may be repeated once to remove the prior grade from the GPA calculation; however, it does remain on the transcript. Courses repeated more than once will affect your GPA. For detailed information, see the Repeated Courses section in the catalog or contact the Registrar's (Records) Office at 615-898-5690.

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How can I change my major?
Access the Change of Major/Program form on the Registrar's Office web site or in RaiderNet. It is highly recommended that you meet with an advisor in your intended new major before submitting the form to ensure your major/minor selection meets your career goals as well as abides by University policy. Once your request has been processed, the Registrar's Office will e-mail a confirmation to the address you listed. If there are problems with your request, you will also be e-mailed. The department of your requested major will be notified of your major change and will assign a faculty advisor or contact you if any additional details are needed or if there are any problems with your choice of major and/or minor(s).

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What is academic fresh start?
Any undergraduate student who has not been enrolled in a college of university for a period of four years and who, upon reenrolling, satisfactorily completes 40 hours of coursework, may petition to have grades on all prior coursework ( cannot pick and choose) disregarded in calculating his/her cumulative grade point average. A written request and transcript should be sent to the dean of the college in which the student is pursuing a major. If the request if granted, the earlier courses will not count in the GPA nor toward requirements for graduation or professional licensure but will appear on the student's transcript with appropriate notation.

If you are a transfer student who was granted a fresh start at a Tennessee Board of Regents (TBR) school, your fresh start will be honored by the Admissions Office during the evaluation of your transfer credit. The Admissions Office will review and determine eligibility for prior fresh starts from non TBR schools.

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Graduation FAQs

How many hours must I earn to graduate?
For undergraduate students, at least 120 hours with a minimum 2.000 GPA, some majors require more than 120 hours.

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What are senior college hours?
Any hours earned at a four-year institution.

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When do I file an upper-division form and where do I get a form?
Two semesters before the term you intend to graduate. Forms are obtained from your advisor.

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When do I file an Intent to Graduate Form and where do I get the form?
All undergraduate students must file the Intent to Graduate two semesters before the graduation term along with the Upper-Division Form. Forms may be printed from the web.

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What do I lack to graduate?

  • Choose RaiderNet via PipelineMT and select the Student tab, then the Student Records link, followed by the Degree Evaluation link.
  • See your academic advisor for a degree evaluation listing of remaining requirements.
  • Contact the graduation coordinator for your college.

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When do I need a course substitution, and who must approve it?
A substitution is required for any course that is being used to satisfy the requirement of another course. Substitution forms may be obtained from your academic advisor and must be approved by your advisor, the department chair, and the dean.

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How do I know if my course substitution was approved?
Contact your graduation coordinator in your college if the requirement continues to appear as a deficiency on your degree evaluation report.

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How can I get a degree evaluation report that lists the requirements I lack?

  • Choose RaiderNet via PipelineMT and select the Student tab, then the Student Records or Registration link, following by the Degree Evaluation link. Select the current/priority registered term, and one of the following when the curriculum information displays:

    Generate New Evaluation allows you to request a new evaluation to be run using your current program (major, concentration, and minors) and all credits and grades earned. Select the radio button next to the curriculum and click on Generate Request .

    What-if Analysis allows you to request a new evaluation for what-if scenarios by select catalog, major, concentration, and/or minors. Steps follow:

    1. Select the Entry Term which is the term of the catalog under which you will be graduating.

    2. Select a Program .

    3. Select the major in the First Major box and click on Add More .

    4. Select Concentration one, if applicable, and click on Add More.

    5. Select up to two minors in the First Minor and Second Minor boxes, and click on Submit.

    6. Created curriculum will display; if correct, click on Generate Request .

    Previous Evaluations shows every evaluation that has been generated for you by the graduation coordinator, advisor, or yourself. It is a "frozen-in-time"; snapshot just like a printed copy, and no additional credits or grades will be reflected since the original results date.

  • See your college counselor for a degree evaluation listing of remaining requirements.
  • Contact a graduation coordinator for your college.

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How is my GPA determined for checking degree requirements?

  • Major Average—If a student has more courses in a major area than are actually required, only those courses specifically required for the major will be used to determine the required 2.00.
  • Minor Average—For those minors which require a 2.00 grade point average (GPA), only those courses specifically required for the minor will be used to determine the required 2.00.
  • Upper-Division—The 2.00 GPA is calculated for the "best" 42 upper-division hours.
  • Teacher Education—Guidelines for computation of grade point averages for admission to the teacher education program, for eligibility to student teaching, and for subject area endorsement may be obtained in the administrative offices of the College of Education, College of Education Building, Room 214, 615-904-8001 or 615-898-5188. Additional information can be found on the web.
  • Excessive Repeats—All attempts in excess of one are figured in your cumulative GPA calculation.
  • Developmental Courses—These courses are calculated into the cumulative GPA to determine retention; however, the developmental courses do not count toward degree requirements and the grades are not used to determine the 2.00 GPA required for a degree.
  • Cumulative Average—The cumulative average includes all GPA hours from all colleges. The first attempt of a repeated course is excluded. Even if a course does not count toward graduation requirements, it will be counted in the cumulative average.