ASCE Professional Development


Professional Development Day

Wednesday, May 8th

8:00 am to 4:30 pm

Sam Ingram Building



international association of administrative professionals
A world wide association for administrative support staff
IAAP offers online courses which can be found here:


CAP information from the library:

Business Communication Today, Bovee, C. L. & Thill, J. V.
The Administrative Professional:  Technology and Procedures, 15th Edition, Rankin, D., & K. Shumack
Fundamentals of Organizational Communication, Shockley-Zalabak
Pamela Procedures and Theory for Administrative Professionals, Stulz, K. M., Shumack, K. A. & Fulton-Calkins, P.
Enhanced Discovering Computers, Vermaat, M. E., Sebok, S. L., Freund, S. M., Campbell, J. T., & Frydenberg, M.
IAAP Certified Administrative Professionals Study Guide (CAP) 2017


Certified administrative professional information

MTSU gives a 9% raise for eligible individuals who pass the CAP exam. This is a ONE TIME increase which applies ONLY to the position you are in when you pass the exam. For more information Policy 809 Salary Increase for Attaining Certified Administrative Professional Status.

Here are some links regarding the CAP designation:

If you are interested in resources for obtaining the CAP designation, you can find them at the IAAP website (as noted above).

Simply click on Certification heading at the top of the page then choose CAP Resources from the drop down menu. Online
study groups, a study guide, CAP Body of Knowledge and a study guide tool kit are among the available resources.

Here are a couple of other resources:
CAP Exam quiz CAP flashcards: