{"id":104,"date":"2024-10-03T13:29:49","date_gmt":"2024-10-03T13:29:49","guid":{"rendered":"https:\/\/www.mtsu.edu\/businesslab\/?page_id=104"},"modified":"2026-05-01T10:49:24","modified_gmt":"2026-05-01T10:49:24","slug":"jcbsurvey","status":"publish","type":"page","link":"https:\/\/www.mtsu.edu\/businesslab\/jcbsurvey\/","title":{"rendered":"JCBSurvey &#8211; Qualtrics"},"content":{"rendered":"\n<div class=\"wp-block-mtsu-blocks-alert-box web_alert_group\"><div class=\"web_alert\"><h2 class=\"alert-title\">IMPORTANT<\/h2><p class=\"alert-text\">JCBSurvey Qualtrics accounts are only for Jones College of Business faculty, staff and students. If you are NOT part of the Jones College of Business, please use the\u00a0<a href=\"https:\/\/mtsu.qualtrics.com\" target=\"_blank\" rel=\"noreferrer noopener\">htpps:\/\/mtsu.qualtrics.com<\/a>\u00a0link to access MTSU&#8217;s version of Qualtrics. <\/p><\/div><\/div>\n\n\n\n<p>Qualtrics is an online survey management system that allows the creation and deployment of online surveys.&nbsp; To create surveys, faculty must create an account using the instructions outlined in our&nbsp;<a href=\"https:\/\/w1.mtsu.edu\/businesslab\/documents\/JCB%20Survey.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Quick Start Guide<\/a>&nbsp;[PDF]. Alternatively, faculty members can request that JCB.ITS manages their surveys.&nbsp; The information below outlines the procedures to initiate that service.<\/p>\n\n\n\n<p>Link: &nbsp;<a href=\"http:\/\/jcbsurvey.qualtrics.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">jcbsurvey.qualtrics.com<\/a>&nbsp; (Jones College of Business members only)<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to create a Qualtrics Account (* business students, faculty &amp; staff only)<\/h2>\n\n\n\n<p>To create an account in our Qualtrics survey service, follow the steps below:<\/p>\n\n\n\n<ol class=\"wp-block-list is-style-compact-list\">\n<li>Go to&nbsp;<a href=\"http:\/\/jcbsurvey.qualtrics.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">jcbsurvey.qualtrics.com<\/a><\/li>\n\n\n\n<li>Click on the &#8220;<strong>Don&#8217;t have an account?<\/strong>&#8221; link.<\/li>\n\n\n\n<li>Register with your&nbsp;<strong>MTSU email address<\/strong>&nbsp;&#8211; no code required &#8211; and click on &#8220;<strong>Sign me up<\/strong>&#8220;.<\/li>\n\n\n\n<li>You will receive a confirmation email. Follow the instructions in the email to confirm your account.<\/li>\n\n\n\n<li>Once the email confirmation is processed, the system administrator will approve it and you will gain full access to the site.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">How to collaborate in a survey?<\/h2>\n\n\n\n<p>To share a survey, follow the steps below:<\/p>\n\n\n\n<ol class=\"wp-block-list is-style-compact-list\">\n<li>The owner of the survey must log in to Qualtrics,<\/li>\n\n\n\n<li>On the list of&nbsp;<strong>Projects<\/strong>, click on the three dots on the right side \u201c<strong>\u2026<\/strong>\u201d<\/li>\n\n\n\n<li>Click on&nbsp;<strong>Collaborate<\/strong><\/li>\n\n\n\n<li><strong>Enter the email of the person to share with<br><\/strong><em>Qualtrics will send an email to the collaborator.<\/em><\/li>\n\n\n\n<li>Select what you want the user to do<strong>: Edit, View Reports, Activate or Close, Copy&nbsp;<\/strong>or&nbsp;<strong>Distribute.<\/strong><\/li>\n\n\n\n<li>Click on<strong>&nbsp;Save<\/strong><\/li>\n\n\n\n<li>Done<\/li>\n<\/ol>\n\n\n\n<p>The \u201ccollaborator\u201d will receive an email from Qualtrics with important information. The collaborator must log in to his\/her Qualtrics instance, click on&nbsp;<strong>Projects<\/strong>, and click on&nbsp;<strong>Enter Collaboration Code&nbsp;<\/strong>(on the top right corner of the web page.)<strong>&nbsp;<\/strong>The collaboration code is on the Qualtrics email the user received. After this, the survey will appear on the list of surveys under \u201c<strong>Shared with me<\/strong>\u201d.<\/p>\n\n\n\n<p><strong>IMPORTANT:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The \u201ccollaborator\u201d must have a Qualtrics account, and you need to know the associated login email. The Qualtrics account could be on our Qualtrics (<a href=\"mailto:jcbsurvey@mtsu.edu\">jcbsurvey.qualtrics.com<\/a>) instance or any other valid Qualtrics instance.&nbsp;<\/li>\n\n\n\n<li>If collaborating with users outside MTSU, there are specific global settings the Qualtrics&#8217; administrator must set up to be able to share across organizations.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Is the Survey Accessible? <\/h2>\n\n\n\n<p>Read the information at this <a href=\"https:\/\/www.qualtrics.com\/support\/survey-platform\/survey-module\/survey-tools\/check-survey-accessibility\/\" target=\"_blank\" rel=\"noreferrer noopener\">link<\/a> to ensure your survey is ADA-compliant. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Is the Survey Mobile-friendly?<\/h2>\n\n\n\n<p>Follow the instructions at this <a href=\"https:\/\/www.qualtrics.com\/support\/survey-platform\/survey-module\/mobile-survey-optimization\/\" target=\"_blank\" rel=\"noreferrer noopener\">link<\/a> to ensure your survey is mobile-friendly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Using Qualtrics API to Export Data to Power BI<\/h2>\n\n\n\n<p>Click on this<a href=\"https:\/\/jcbmtsu.hosted.panopto.com\/Panopto\/Pages\/Viewer.aspx?id=98f9df3d-585f-4a4d-b368-b2d600f0f804\" target=\"_blank\" rel=\"noreferrer noopener\"> link <\/a>to see a video or click <a href=\"https:\/\/www.mtsu.edu\/businesslab\/wp-content\/uploads\/sites\/158\/2025\/05\/Qualtrics_API_R_Guide.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a> for instructions. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">(Optional) Have JCB.ITS Manage Faculty Surveys<\/h2>\n\n\n\n<ul class=\"wp-block-list is-style-compact-list\">\n<li><strong>Faculty Survey Request<\/strong>\n<ul class=\"wp-block-list\">\n<li>The faculty submits an email requesting an online survey from&nbsp;<a href=\"mailto:jcbhelp@mtsu.edu\">jcbhelp@mtsu.edu<\/a>.<\/li>\n\n\n\n<li>Our Graduate Assistant will contact the faculty to set up a meeting.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Survey Design<\/strong>\n<ul class=\"wp-block-list\">\n<li>Faculty designs the survey questions.<\/li>\n\n\n\n<li>The faculty submits the survey design to the Graduate Assistant.<\/li>\n\n\n\n<li>GA will work with the faculty to create the online survey.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Survey Approval<\/strong>\n<ul class=\"wp-block-list\">\n<li>GA submits survey link for faculty approval.<\/li>\n\n\n\n<li>Faculty approves preliminary survey from previous pilot testing.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Survey Pilot Testing<\/strong>\n<ul class=\"wp-block-list\">\n<li>The survey is distributed to a test group for quality control.<\/li>\n\n\n\n<li>It is recommended that test users run the survey from multiple geographic locations and using different hardware and software.<\/li>\n\n\n\n<li>Survey pilot data collection to ensure:\n<ul class=\"wp-block-list\">\n<li>The URL link is correct<\/li>\n\n\n\n<li>The survey is displayed properly in multiple browsers.<\/li>\n\n\n\n<li>Survey security is acceptable<\/li>\n\n\n\n<li>Data is being properly collected.<\/li>\n\n\n\n<li>Conditions (pages\/questions) and computations are working.<\/li>\n\n\n\n<li>Form navigation is adequate.<\/li>\n\n\n\n<li>The survey look and feel are correct (pictures, colors, fonts.)<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Survey pilot data validation\n<ul class=\"wp-block-list\">\n<li>Ensure data is properly saved and processed.<\/li>\n\n\n\n<li>Data can be exported correctly (aliases in Excel.)<\/li>\n\n\n\n<li>Ensure data can be extracted in the desired format.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Survey Distribution<\/strong>\n<ul class=\"wp-block-list\">\n<li>The survey should contain the IRB number before final deployment.<\/li>\n\n\n\n<li>Once the survey is made ACTIVE, no other changes can be made.<\/li>\n\n\n\n<li>Send the survey link via email or web page.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Survey Data Collection<\/strong>\n<ul class=\"wp-block-list\">\n<li>Collect responses over a defined period of time.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Close the <\/strong>survey and extract the <strong>data<\/strong>\n<ul class=\"wp-block-list\">\n<li>Once the survey period has expired, Deactivate the survey.<\/li>\n\n\n\n<li>Export response data to Excel.<\/li>\n\n\n\n<li>If you need to use the survey again, consider deleting old responses or creating a copy of the survey with a timestamp identifier.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Qualtrics is an online survey management system that allows the creation and deployment of online surveys.&nbsp; To create surveys, faculty must create an account using the instructions outlined in our&nbsp;Quick Start Guide&nbsp;[PDF]. Alternatively, faculty members can request that JCB.ITS manages their surveys.&nbsp; The information below outlines the procedures to initiate that service. Link: &nbsp;jcbsurvey.qualtrics.com&nbsp; (Jones [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-104","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.mtsu.edu\/businesslab\/wp-json\/wp\/v2\/pages\/104","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mtsu.edu\/businesslab\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mtsu.edu\/businesslab\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mtsu.edu\/businesslab\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mtsu.edu\/businesslab\/wp-json\/wp\/v2\/comments?post=104"}],"version-history":[{"count":1,"href":"https:\/\/www.mtsu.edu\/businesslab\/wp-json\/wp\/v2\/pages\/104\/revisions"}],"predecessor-version":[{"id":1095,"href":"https:\/\/www.mtsu.edu\/businesslab\/wp-json\/wp\/v2\/pages\/104\/revisions\/1095"}],"wp:attachment":[{"href":"https:\/\/www.mtsu.edu\/businesslab\/wp-json\/wp\/v2\/media?parent=104"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}