{"id":48,"date":"2024-10-02T19:47:42","date_gmt":"2024-10-02T19:47:42","guid":{"rendered":"https:\/\/www.mtsu.edu\/businesslab\/?page_id=48"},"modified":"2026-04-07T03:17:07","modified_gmt":"2026-04-07T03:17:07","slug":"support","status":"publish","type":"page","link":"https:\/\/www.mtsu.edu\/businesslab\/support\/","title":{"rendered":"Tech Support"},"content":{"rendered":"\n

If you need other support, please get in contact with ITD by calling 615-898-5345 or creating a Work Order here<\/a>.<\/p>\n\n\n\n

Area<\/th> Contact<\/th><\/tr><\/thead>
Technology Support (JCB offices & classrooms only)<\/td>call JCB.ITS (615-898-4537), or enter JCB Work Order<\/a>. <\/td><\/tr>
Master Classroom Technology (projector, audio, video)    <\/td>call the ITD Service Desk (615-898-5345) or enter ITD Work Order<\/a><\/td><\/tr>
D2L\/Zoom\/Panopto (class recordings) support<\/td>Center for Technologies and Training (CTAT)  (615-904-8189)
itdacad@mtsu.edu<\/a>  –  ITD Service Portal<\/a><\/td><\/tr>
JCB Tune-Up (Scheduled Maintenance)
** New Service – Coming soon! **<\/td>		Jones College of Business Tune-Up<\/em>
Scheduled periodic maintenance to ensure your computer operates at maximum efficiency.  <\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
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JCB Remote Support<\/a><\/div>\n\n\n\n
ITD Help Portal<\/a><\/div>\n\n\n\n
ITD Software Order<\/a><\/div>\n\n\n\n
Authorized Software Policy<\/a><\/div>\n<\/div>\n\n\n\n
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Knowledge Base<\/h2>\n\n\n\n

Below are guides to help you quickly diagnose and fix problems using technology in the Business & Aerospace Building and across campus. If you require immediate assistance with technology within the College of Business, please call (615) 898-4537.<\/p>\n\n\n\n