Return to Campus. You Have Questions. We Have Answers.

Our Mask Requirement

Student

Do I have to wear a mask?

Masks are required inside all campus buildings, including classrooms, labs, offices, and common areas such as hallways, stairways, elevators, restrooms, and other shared spaces. Masks and social distancing also are highly recommended when outdoors.

Student

Will personal protective equipment (PPE) be provided to staff and students?

The University is providing reusable masks to all employees and students, along with reusable microfiber cloths, spray disinfectant, and no-touch thermometers to campus departments.

Student

How are we defining “mask?”

  • A mask is a face covering that fits snugly against the side of the face; completely covers the nose and mouth; is secured with ties or ear loops; includes multiple layers of fabric; allows for breathing without restriction; and can be laundered and machine-dried without damaging or changing its shape.
  • Appropriate masks include disposable single-use paper masks with ear loops or ties, gaiters, balaclavas, and bandanas.

Student

May I use a face shield instead of a mask?

No, the current recommendation is that face shields do not serve as an adequate barrier against aerosolized particles escaping into the air.

Faculty

Do I have to wear a mask?

Mask or face coverings are required inside all campus building, including classrooms, labs, offices and common areas such as hallways, stairways, elevators, restrooms, and other shared spaces. Masks or face coverings and social distancing also are highly recommended when outdoors.

Staff

Do I have to wear a mask?

Mask or face coverings are required inside all campus buildings, including classrooms, labs, offices, and common areas such as hallways, stairways, elevators, restrooms, and other shared spaces. Masks or face coverings and social distancing also are highly recommended when outdoors.

Faculty

Will personal protective equipment (PPE) be provided to staff and students?

The University is providing reusable masks to all employees and students, along with reusable microfiber cloths, spray disinfectant, and no-touch thermometers to campus departments.

Staff

Will personal protective equipment (PPE) be provided to staff and students?

The University is providing reusable masks to all employees and students, along with reusable microfiber cloths, spray disinfectant, and no-touch thermometers to campus departments.

Faculty

How are we defining “mask”?

A mask is a face covering that fits snugly against the side of the face; completely covers the nose and mouth; is secured with ties or ear loops; includes multiple layers of fabric; allows for breathing without restriction; and can be laundered and machine-dried without damaging or changing its shape. Appropriate masks or face coverings include disposable single-use paper masks with ties or ear loops, gaiters, balaclavas, and bandanas. 

Staff

How are we defining “mask”?

A mask is a face covering that fits snugly against the side of the face; completely covers the nose and mouth; is secured with ties or ear loops; includes multiple layers of fabric; allows for breathing without restriction; and can be laundered and machine-dried without damaging or changing its shape.

Staff

What happens if a visitor to my office refuses to wear a mask?

  • Campus signage will indicate that a mask is required in all buildings.
  • Departments will have disposable masks available for anyone coming into an office without a personal mask.
  • If a visitor refuses to wear a mask, they should be asked to set up a telephone or virtual meeting with the individual whom they came to see.

Staff

May I use a face shield instead of a mask?

No. The current recommendation is that face shields do not serve as an adequate barrier against aerosolized particles escaping into the air.

Staff

What happens if I forget my mask or face covering? Where will I be able to obtain one?

The University will provide departments with disposable masks for employees who forget to bring theirs. Administrative departments will have some disposable masks on hand for individuals who forget their masks. Masks can be purchased at MTSU’s Phillips Bookstore.

Staff

What happens if someone comes into my office who is not wearing a mask?

University departments will have disposable masks available for campus visitors not wearing face coverings.

Staff

What happens if my supervisor does not wear a mask or tells me to take mine off?

ALL employees, including supervisors, MUST WEAR a mask inside any campus building, except in private offices. Failure to do so could result in disciplinary action up to and including termination of employment.

Faculty

What happens if a visitor to my office refuses to wear a mask?

Campus signage will indicate that a mask is required in all buildings. Departments will have disposable masks available for anyone coming into an office without a personal mask. If a visitor refuses to wear a mask, they should be asked to set up a telephone or virtual meeting with the individual whom they came to see.

Faculty

What should I do if a student arrives for class and does not have a mask?

Departments will provide faculty with additional masks for students who come to class without one, but students should not expect the University to supply them with daily masks. Students should arrive to class prepared.

Faculty

What if a student refuses to wear a mask?

  • Faculty should attempt to deescalate the situation by inviting the student to pick up their things and to meet them outside the classroom. The faculty member should ask the student to put on a mask. If the student does, both may return to the classroom. If the student refuses, they should be asked to leave the building.
  • Faculty should report the student to the Office of Student Conduct (mtsu.edu/student-conduct or 615-898-2750).
  • If the student refuses to wear a mask and will not leave the building, faculty may either dismiss the class or call University Police (615-898-2424 from any phone or 911 from a campus phone)

Faculty

May I use a face shield instead of a mask?

No. The current recommendation is that face shields do not serve as an adequate barrier against aerosolized particles escaping into the air.

Faculty

What happens if I forget my mask or face covering? Where will I be able to obtain one?

The University will provide departments with disposable masks for employees who forget to bring theirs. Administrative departments will have some disposable masks on hand for individuals who forget their masks. Masks can be purchased at MTSU’s Phillips Bookstore.

Faculty

What happens if someone comes into my office who is not wearing a mask?

University departments will have disposable masks available for campus visitors not wearing face coverings.

Faculty

What happens if my supervisor does not wear a mask or tells me to take mine off?

ALL employees, including supervisors, MUST WEAR a mask inside any campus building, except in private offices. Failure to do so could result in disciplinary action up to and including termination of employment.

Classroom and Instruction

Student

What happens if my instructor tests positive?

The department chair or program director will ensure that your courses are covered.

Student

What happens if someone in my class is diagnosed with COVID-19?

  • In a socially distanced classroom setting with all participants being six feet apart and wearing face coverings, the current Tennessee Department of Health view is contagion risk is low and no quarantines of classroom participants are necessary.
  • However, in a non-socially distanced classroom without face coverings, Tennessee Department of Health officials will work to quarantine close contacts.

Student

If I decide that it is too risky to be on campus and want to move my classes to online or remote options, will I be allowed to do so?

Students wishing to move their classes from on-ground to online or remote after the semester begins and after the Drop/Add period will need to consult with their instructors and advisor. Students who anticipate this possibility should enroll in online/remote options.

Student

How will I know what’s going on in a class that I missed because I’m sick or isolated? Will we video all in-person classes?

Classrooms are being equipped to stream classes live as well as record for later viewing.  For classes where recording may not be appropriate, instructors will provide alternate materials. A Videos link appearing in the navigation bar for every course in D2L will provide recordings of all class meetings.

Student

Will students diagnosed with COVID-19 be able to make up missed assignments/have accommodations made so that they can finish their classes, either on ground or online?

Yes. Students with COVID-related health issues should inform their instructors as soon as possible of the situation to arrive at the best solution.

Student

Will Incomplete or Withdrawal policies change to address the needs of students who become ill?

Changing Incomplete and Withdrawal policies is not under discussion. Students who become ill should inform their instructor and/or advisor of the situation to determine the best solution.

Student

If I miss class to care for a loved one who contracts COVID-19, how are my absences handled?

Neither MTSU Policy 311 nor 311-A Class Attendance addresses this possibility. Students should discuss any change in family circumstances that impacts attendance with their instructor and/or advisor.

Student

What arrangements are being made for students who need internships or student-teaching assignments to complete their degrees?

Students whose degree plans require internships, teaching residency, or clinicals should discuss plans for these courses with their instructor/advisor/program director.

Faculty

Are faculty expected to enforce safe-return policies (wearing masks, social distancing) outside of their own classrooms?

As part of our True Blue community, faculty, staff and students may suggest that others abide by policy or report violators as appropriate (i.e., to Human Resources or the Office of Student Conduct).

Faculty

What happens if a student stops by my office while I’m on campus?

Faculty are not required to hold in-person office hours this semester. Departments will provide appropriate spaces for in-person meetings when necessary. If faculty and students talk outside the classroom, masking and social distancing policies apply.

Faculty

What happens if my student misses a class due to illness?

MTSU Policy 311-A Attendance Policy Amendment accounts for face-to-face/ on-campus absences due to COVID-19. If a student is ill and cannot be present for a synchronous remote class, they should contact their instructor.

Faculty

Do I direct a sick student to Student Health Services if they are on campus?

Yes.

Faculty

May I ask a student for medical documentation verifying illness and/or a return-to-class date if they tell me that they are missing class due to an illness?

You may ask for documentation verifying a visit with a healthcare professional, but you may not require such documentation (see Policy 311-A IV.D).

Faculty

What happens if I get sick or must quarantine for two weeks due to possible COVID exposure?

Please notify your department chair so that arrangements can be made to cover your classes. Please also complete the COVID-19 Reporting Form so that Student Health Services can keep an accurate count of University cases

Technology

Student

Will computer labs be available?

MTSU’s large computer labs—BAS S137, KOM 350/351/360, Adaptive Technology Center (Walker Library Room 174), and Walker Library computer lab—as well as other smaller labs scattered throughout campus will be available. They will have reduced capacity because of required social distancing.

Student

How often will computer labs be cleaned?

Although it is everyone’s personal responsibility to stay sanitized and to care for fellow students (and the University’s equipment), assistants in larger labs will clean computers in high-use areas every hour. For departmental labs with no assistants, computers will be cleaned daily.

Student

If my classes are online, will MTSU provide computer and internet access if I don’t already have it?

Chromebooks and hotspots will be available for students to check out at the beginning of the fall semester on a first-come, first-served basis. An email will be sent to all students with specific instructions on the process.

Student

If I need special accommodations with computer access to take online classes, what do I do?

Contact the Disability and Access Center (dacemail@mtsu.edu or 615-898-2783).

Faculty

Will software, like Adobe Creative Suite, be made available?

If specific software beyond the basics is required for a class, you should provide your students with instructions within the course on how to access the software. MTSU continues to work with Adobe’s parent company to secure Creative Cloud for students who need it for classes. We hope to have it available by the start of classes.

Faculty

How will students know what’s going on in a class that they missed because they are sick or isolated? Will we video all in-person classes?

  • Classrooms are being equipped to stream classes live as well as record for later viewing. For classes where recording may not be appropriate, instructors will provide alternate materials.
  • A Videos link appearing in the navigation bar for every course in D2L will provide recordings of all class meetings.

Faculty

Will Incomplete or Withdrawal policies change to address the needs of students who become ill?

Changing Incomplete and Withdrawal policies is not under discussion. Students who become ill should inform their instructor and/or advisor of the situation to determine the best solution.

Safety and Health

Student

Will social distancing be enforced on campus?

Yes.  Students who fail to follow all social distancing protocols, including wearing masks and maintaining six feet of distance, may be reported to the Office of Student Conduct.

Student

What happens if I forget my mask? Where will I be able to obtain one?

Academic departments will have a limited number of disposable masks for students who forget their masks. Administrative departments will have disposable masks for visitors. Masks also can be purchased at MTSU’s Phillips Bookstore in the Student Union.

Student

What should I do if I feel sick or if someone in my home is exhibiting symptoms?

  • Do not go to class.
  • Separate yourself from other people.
  • Monitor your symptoms.
  • Contact the Nurse Triage Line at Student Health Services at 615-494-7745 to report your symptoms and receive instructions about what to do next. 

Student

May a family member contact my instructor or a designated person on campus if I am sick?

Yes, but you need to have a Partners in Education (PIE) agreement on file with MT One Stop (mtonestop@mtsu.edu or 615-898-2111).

Student

Do I have to provide a doctor’s note to my instructor or campus?

According to MTSU Policy 311-A Class Attendance, while an instructor may request a doctor’s note, you are not required to provide one.

Student

Am I required to attend a remote class if I am sick?

No, you are not required to attend a remote class if you are ill. Students should evaluate their ability to learn remotely in such a situation and act accordingly.   

Student

What should I do if I learn that a fellow student has COVID-19 or has recently been exposed to an infected person but is not quarantining or following campus guidelines?

Report the behavior to Student Conduct at mtsu.edu/student-conduct. Select “COVID-19 Non-compliance.”

Student

How can I access mental health and support services for my anxieties related to the virus and all of these changes?

Contact Counseling Services (615-898-2670) for a telehealth or in-person screening. Short-term individual and group counseling services are available. Counseling Services also offers Self-Help Exercises for Dealing with COVID-19.  

Staff

What should I do if I experience symptoms of COVID-19?

  • Stay home and do not go to work.
  • Notify your supervisor of your absence.
  • Separate yourself from other people; monitor your symptoms.
  • Contact your health care provider about what to do next.

Staff

What should I do if someone contacts me about MTSU’s safe return policies?

You may refer them to the MTSU COVID-19 Infoline at mtsucovid19@mtsu.edu or 615-396-9355.

Staff

What happens if I have to quarantine because of contact with another person with COVID-19? Will I be allowed to work remotely?

Please see Policy 825-A COVID-19 Illness (mtsu.edu/policies/ personnel/825-A.php).

Faculty

What should I do if I experience symptoms of COVID-19?

  • Stay home and do not go to work.
  • Notify your supervisor of your absence.
  • Separate yourself from other people; monitor your symptoms.
  • Contact your health care provider about what to do next.

Faculty

What happens if someone in my classroom has tested positive for COVID-19?

  • According to the Tennessee Department of Health, in a socially distanced classroom with all participants being six feet apart and wearing masks, the contagion risk is low and no quarantine of classroom participants is necessary.
  • If the setting, however, is a non-socially distanced classroom without masks, Tennessee Department of Health officials will work to quarantine close contacts.

Faculty

What should I do if someone contacts me about MTSU’s safe return policies?

You may refer them to the MTSU COVID-19 Info line at mtsucovid19@mtsu.edu or 615-396-9355.

Faculty

What happens if I have to quarantine because of contact with another person with COVID-19? Will I be allowed to work remotely?

 Please see Policy 825-A COVID-19 Illness (mtsu.edu/policies/ personnel/825-A.php).

Facilities and Services

Student

Will there be workspaces on campus for students to use when they aren’t in class or between classes?

  • Campus computer labs will be open for students along with various locations in Keathley University Center and the Student Union. Students will need to check the schedule of availability for spaces that also are being used as classrooms.
  • In addition, wireless connectivity is being installed in some parking lots for students to use while in their car.
  • Walker Library will be open but with limited occupancy. You can see the live occupancy numbers and library operating hours at library.mtsu.edu/reopening.

Student

What facilities on campus will be open?

  • The campus moved to Phase 3 operations on Aug. 3, which means all offices are open and services are available. However, there may be modifications for safety reasons.
  • All operating hours will be posted at building entrances and on their websites. For lab hours, students should consult their instructor or the lab manager.
  • MTSU’s Phillips Bookstore is open and applying safe practices for staff and customers. They also will order materials for you online with free shipping and curbside pickup.

Student

Will vending machines still be available?

Vending will be available when the buildings are reopened.

Student

Will students with no on-ground classes have to purchase parking?

The Campus Access fee for parking services is part of the Program Services Fee. This fee will be required of all students as it is used to maintain roads, sidewalks, lighting, and other parts of the campus, as well as make payments on previous debt in these areas.

Student

How will Raider Xpress operate?

  • Occupancy will be reduced to 50% capacity.
  • Shields have been installed to protect drivers and passengers during loading and unloading.
  • All occupants, including drivers, are required to wear masks.
  • All buses will be completely wiped down/sanitized at the end of each shift.

Faculty

If the classes I teach are remote and online, may I opt out of parking?

Faculty are not required to purchase a parking tag if you will not be on campus in Fall 2020; however, if you need to come on campus and park anytime between 7 a.m. and 4:30 p.m. M–F, you will need to either purchase a $2.00/day parking pass or park and pay at a meter. Should you wish to secure faculty parking beginning in January 2021, the cost will be pro-rated.