Passport Services

The MTSU Passport Office is now open.  We will only take appointments at this time, no walk ups.   YOU MUST HAVE YOUR APPLICATION FILLED OUT PRIOR TO YOUR APPOINTMENT, OTHERWISE WE WILL HAVE TO RE-SCHEDULE.  While waiting for your appointment time, you may sit on the chairs provided outside the office, please keep 6 feet from any persons also awaiting an appointment.  You must wear a mask in the passport office as we process your application.  You will be able to take it off for your photo.

The State Department Encourages U.S. Citizens and Lawful Permanent Residents To AVOID Non-Essential Travel.

Covid-19 Testing Required For All Passengers Boarding Flights Bound for the United States:

On January 26, 2021, the Centers for Disease Control and Prevention announced an order requiring all air passengers arriving to the U.S. from a foreign country to get tested no more than 3 days before their flight departs and to present the negative result or documentation of having recovered from COVID-19 to the airline before boarding the flight. *  

If you must travel, have a plan in case you test positive for COVID-19 and be ready to pay additional hotel costs and change fees.  Consider purchasing medical travel insurance that includes pandemic coverage.  Your trip may be severely disrupted by:  Unexpectedly testing positive for COVID-19; Lack of testing or test results not returning within 3 days; Mandatory quarantines, travel restrictions, and closed borders.

For more information: On where to get a test overseas: 

https://travel.state.gov/content/travel/en/traveladvisories/ea/covid-testing-required-us-entry.html

*On testing requirements: 

cdc.gov/COVID19travel

Enroll in the Smart Traveler Enrollement Program, 

step.state.gov

to receive alerts from the nearest U.S. Embassy or Consulate

Effective September 28, 2020, Passport Services will resume processing times for routine and expedited services.  The processing times are as follows:

  • Routine Service: 10 to 12 weeks, door-to-door, from date of application.
  • Expedited Service: 4 to 6 weeks, door-to-door, from date of application.  Expedited service costs an additional $60 and should be included with the passport fees at the time of application.  If you plan to expedite your passport application due to travel plans, it is recommended that you send your application using USPS Priority Mail Express for processing and/or for the return of your new passport book.  The cost of the 1-2 day delivery fee to have your passport book sent to you, has increased to $17.56. 

Passport Agencies are only serving customers in person who have a life or death emergency and are traveling within 3 business days.

Customers can check the status of their applications online at travel.state.gov or by calling NPIC at 1-877-487-2778.

HOLIDAY HOURS PASSPORT SERVICES: We will be closed for passport acceptance for the Thanksgiving Day Holiday November 25 through November 28th.  We will resume operations on November 29th.

DECEMBER HOLIDAY TIME:  passport services will be closed from December 24th through January 2nd, resuming passport acceptance on Monday January 3rd.

For General passport information and fees, you can go to https://travel.state.gov/content/travel.html   for more information.

Passport Services is located in the KUC Building, Room 101.  Entry into the KUC building is from either the North side where we have parking or the South side off the Quad.  Hours of operation are 9 AM to 12:30 PM & 2:00 to 2:30 PM.  We are closed for lunch between 1:00 to 2:00 PM.  We only accept Passport Applications by appointment.  We can process Passport Renewals, Passport Cards and Books.  Passport Services can also take the passport photo for $10.

Call for appointment at 615-494-8829 - Please leave a message with return phone number if Clerk is on the phone or in the passport office.  They will call you back to schedule an appointment.

Until further notice we have closed our walk up Wednesday.  Appointments are necessary.