Passport Services

 

The MTSU Passport Office will be closed during July. 

 

YOU MUST HAVE YOUR APPLICATION FILLED OUT PRIOR TO YOUR APPOINTMENT, OTHERWISE WE WILL HAVE TO RE-SCHEDULE.While waiting for your appointment time, you may sit on the chairs provided outside the office, please keep 6 feet from any persons also awaiting an appointment.  You must wear a mask in the passport office as we process your application.  You will be able to take it off for your photo.

The State Department Encourages U.S. Citizens and Lawful Permanent Residents To AVOID Non-Essential Travel.

Covid-19 Testing Required For All Passengers Boarding Flights Bound for the United States:

On January 26, 2021, the Centers for Disease Control and Prevention announced an order requiring all air passengers arriving to the U.S. from a foreign country to get tested no more than 3 days before their flight departs and to present the negative result or documentation of having recovered from COVID-19 to the airline before boarding the flight. *  

If you must travel, have a plan in case you test positive for COVID-19 and be ready to pay additional hotel costs and change fees.  Consider purchasing medical travel insurance that includes pandemic coverage.  Your trip may be severely disrupted by:  Unexpectedly testing positive for COVID-19; Lack of testing or test results not returning within 3 days; Mandatory quarantines, travel restrictions, and closed borders.

For more information: On where to get a test overseas: 

https://travel.state.gov/content/travel/en/traveladvisories/ea/covid-testing-required-us-entry.html

*On testing requirements: 

cdc.gov/COVID19travel

Enroll in the Smart Traveler Enrollement Program, 

step.state.gov

to receive alerts from the nearest U.S. Embassy or Consulate

It may take up to 4 weeks, from the day you apply to receive a status on your application.  During these 4 weeks, the application is delivered to a mail facility, the payment processed, and the application is scanned and sent to Passport Services for processing.  Customers who check their status online at travel.state.gov prior to 4 weeks from the date you applied, may receive a response of "Not Found".  This means that the application is still in transit to one of our passport agencies and centers.

  • Routine Service: is up to 18 weeks, door-to-door, from date of application.
  • Expedited Service: up to 12 weeks, door-to-door, from date of application.  If customers want to receive their passports in less time then 10-12 weeks, it is advised to get the Expedited service.  Expedited service costs an additional $60 and should be included with the passport fees at the time of application.  If you plan to expedite your passport application due to travel plans, it is recommended that you send your application using USPS Priority Mail Express for processing and/or for the return of your new passport book.  The cost of the 1-2 day delivery fee to have your passport book sent to you, has increased to $17.56. 

Passport Agencies are only serving customers in person who have a life or death emergency and are traveling within 3 business days.

Customers can check the status of their applications online at travel.state.gov or by calling NPIC at 1-877-487-2778.

HOLIDAY HOURS PASSPORT SERVICES: We will be closed for passport acceptance on July 4, 2021.

DECEMBER HOLIDAY TIME:  passport services will be closed from December 24th through January 2nd, resuming passport acceptance on Monday January 3rd.

For General passport information and fees, you can go to https://travel.state.gov/content/travel.html   for more information.

Passport Services is located in the KUC Building, Room 101.  Entry into the KUC building is from either the North side where we have parking or the South side off the Quad.  Hours of operation are 9 AM to 12:30 PM & 2:00 to 2:30 PM.  We are closed for lunch between 1:00 to 2:00 PM.  We only accept Passport Applications by appointment.  We can process Passport Renewals, Passport Cards and Books.  Passport Services can also take the passport photo for $10.

Please do not call for appointment as we are currently closed. 

Please note that the clerk may be helping a customer, so if you do not reach them, please leave a message on the phone and he will return your call as soon as he can to schedule you an appointment.  Currently we are booking appointments only through June 23rd.

Appointments are necessary.