Live Assistance
Below are some frequently asked questions linked to real people and their phone numbers and email addresses.
Get Help with Technology
- Questions about Zoom
- Call CTT, 615-904-8189; itdacad@mtsu.edu; or ITD Service Portal
- Questions about Panopto
- Call CTT, 615-904-8189; itdacad@mtsu.edu; or ITD Service Portal
- Questions about D2L
- If you are teaching remote or web assisted Call CTT, 615-904-8189; itdacad@mtsu.edu or ITD Service Portal
- If you are teaching online or hybrid (designation D), email online@mtsu.edu or contact MTSU Online
- Questions about OneDriveand Office 365
- Call MTSU Help Desk, 615-898-5345
- I need a special softwarefor teaching
- Please contact your chair or dean
- I need a special computer or other hardwarefor teaching
- Call MTSU Help Desk, 615-898-5345
- I need a hotspot
- Call MTSU Help Desk, 615-898-5345
Get Help with Teaching
- I want to think about how to make my remote/web assisted class more engaging?
- Call LT&ITC, 615-494-7671; ltanditc@mtsu.edu; or LT&ITC
- I want to think about how to make my online/hybrid class more engaging?
- Email online@mtsu.edu or contact MTSU Online
- I want to think about how to make my hybrid or web-assisted class more engaging?
- If the course is designated web assisted, Call LT&ITC,615-494-7671; email ltanditc@mtsu; LT&ITC
- ff it is designated hybrid, email online@mtsu.edu or contact MTSU Online
- I have an accommodation question
- Call Disability and Access Center, 615-898-2783; dacemail@mtsu.edu; DAC
- I have an accessibility question
- Call CTT, 615-904-8189; itdacad@mtsu.edu; ITD Service Portal
- Call LT&ITC, 615-494-7671; email ltanditc@mtsu.edu; LT&ITC
- Email online@mtsu.edu or contact MTSU Online
