Complaint Process Concerning Accreditation and Fraud

Students or prospective students who wish to file a complaint related to accreditation or regarding violations of state law not resolved at the institution may submit a complaint to the Tennessee Department of Commerce and Insurance, Division of Consumer Protection. If the program is licensed by the State of Tennessee, a complaint may be filed with the appropriate state licensing board.  Under state open records law, all or parts of complaints will generally be available for review upon request from a member of the public.

Complaints regarding accreditation can also be made by contacting the Southern Association of Colleges and Schools Commission on Colleges, 1866 Southern Lane, Decatur, Georgia 30033-4097, telephone: 404-679-4500. 

Complaints of fraud, waste or abuse may be made by contacting the Tennessee Comptroller of Treasury or by calling the Tennessee Comptroller's Hotline for Fraud, Waste and Abuse at 1-800-232-5454.