Tech Xpress Fall 2017
The eclipse has come and gone—don't stay in the dark about several significant tech changes that have taken place at MTSU.
The content of several key University webpages, and the procedures for logging in
to them, have all changed since last spring—all related to an upcoming major upgrade
The RaiderNet identity for pages on PipelineMT was phased out on Sept. 16, 2017. Related to this, the credentials you use to log in to PipelineMT, D2L, and SSC Campus, among others, have been changed to be the same credentials you use for your MTMail account. For example:
Username: firstname.lastname@example.org (For Pipeline, don't include the "@" portion in the username.)
Password: (use your MTMail password)
D2L and SSC Campus were changed in July and you should have received emails explaining this.
In the months leading up to Sept. 16, any other systems that use PipelineMT credentials were also changed.
Additional emails are being sent to affected parties. For a quick summary visit: mtsu.edu/projects/pipelinemtupgrade.php.
ITD Help Desk: It's More Than Just Our Name
If you have questions or encounter any problems related to the changes to PipelineMT, Desire2Learn (D2L), or the SSC Campus system contact the
ITD Help Desk.
It is located in KUC 320 and can be reached at 615-898-5345 or by email at email@example.com. The ITD Help Desk website is mtsu.edu/help/index.php.
PipelineMT is a portal that gives students single sign-on, secure access to their personal MTSU data. Prior to Sept. 16, that infor-mation had only been available after clicking on the RaiderNet tab on PipelineMT. The
RaiderNet name was replaced on Sept. 16 with new webpages throughout PipelineMT that offer the same
services and information. PipelineMT is available from any computer (on or off campus) with an internet
You can access PipelineMT at mtsu.edu/pipelinemt or by clicking on the PipelineMT link on the MTSU home page and logging in using the same credentials you use for your MTMail account. Do not include the "@" portion in the username.
If you forget your password or need a new password assigned, visit mtsu.edu/passwords.php or call the
ITD Help Desk at 615-898-5345.
DESIRE2LEARN (D2L) CHANGES
Important changes took place in July 2017 regarding your MTSU D2L username and password. The web address for D2L on the MTSU webpage Quick Links and in PipelineMT was changed. For those who use the
direct elearn login for D2L or bookmark that direct login, you will need to use this address instead:
The credentials you use to log in to D2L were also changed. Sample credentials are shown below. Please
make note of these changes.
Password: (use your MTMail password)
If you used the D2L “flower” icon inside PipelineMT until Sept. 16, you will now have to enter your email
credentials to get access to D2L, even though you have already logged into PipelineMT. PipelineMT no
longer has an icon for D2L, but the MTSU webpage Quick Links section will continue to have a link for D2L.
SSC CAMPUS SYSTEM CHANGES
Another important change took place in July 2017 for anyone who uses MTSU’s SSC Campus system. The
credentials you use to log in to SSC Campus were changed. Sample student credentials are shown below.
Please make note of these changes.
Password: (use your MTMail password)
As part of this change, the SSC Campus button on the PipelineMT login page has changed to Schedule an
Advising Appointment. The button will still take you to the SSC Campus login page and can be used by
students and advisors/faculty/staff. The MTSU webpage Quick Links section also has a link labeled Schedule an Advising Appointment. And for a short time, we’ll have a link labeled as SSC Campus on Quick Links as
well. Both will take you to the SSC Campus login page.
Remember the valuable learning resource Lynda.com
This is the second academic year the University is offering a valuable learning resource—access to the website Lynda.com.
The campus-wide Lynda.com subscription is a tremendous benefit for the University’s nearly 23,000 students.
With thousands of training videos, Lynda.com is designed to help anyone learn business, software, technology, and creative skills to achieve personal and professional goals.
Tutorials are available for writing, publishing, graphic design, animation, and audio/video programs; career fields like marketing, filmmaking, game creation, IT security, and web design; and even job skills such as time management, and project coordination.
Some faculty members have been making tutorials part of their curriculum, or recommending certain ones to help students be better prepared for assignments so classroom time is not spent teaching how to use basic programs.
But students also can use Lynda.com for learning any new personal or professional development skills—or just for fun.
Lynda.com Access for MTSU Students
- Log in at myapps.microsoft.com. You will see the Microsoft Azure sign-in page. Students: If you are already an Office 365 user, you can access Lynda.com from portal.office.com/myapps.
- Student startup: Under Work/School Microsoft Account credentials enter your MTMail email address. (For example: If your MTMail email user name is zzz3z, you would sign in as firstname.lastname@example.org). Type in your MTMail password.
- Click the Sign-in button. *If you are prompted to choose a Work, School, or Personal account, then choose Work or School.
- After the sign-in is complete, you should be taken to the Applications portal. From here you can click on Lynda.com and automatically be signed in to use the website.
Find these instructions and more, including tutorials, at mtsu.edu/lynda.
Some Lynda.com Playlists
Following were the top Lynda.com tutorials being viewed at MTSU as of July 2017:
- Tableau 10 Essential Training
- Excel 2013 Pivot Tables
- Excel 2013 Essential Training
- Learning CentOS Linux
- Excel 2016 Essential Training
Below are some other popular tutorials on campus:
- Rigging for Animation
- Facebook Advertising Fundamentals
- iMovie 10.1.1 Essential Training
- PowerPoint 2016 Essential Training
- Twitter Essential Training
- Audio Recording Techniques
- Web Design Fundamentals
Be a "Good Wi-Fi" Citizen at MTSU
It may not be obvious at first but what you do when you’re in residence halls or classrooms, or walking around the MTSU campus, CAN affect Wi-Fi performance for those around you.
Setting up your own wireless hotspot or router will create connectivity issues for others—so cooperation and good etiquette is necessary for everyone to get the connection they need!
This is what being a good Wi-Fi citizen is all about.
Choose Your Connection Wisely
- SSID RESNETMT is the wireless network for on-campus housing residents.
- SSID WLANMTSU should be used in all academic buildings and other venues like athletics and the Student Union. There is an option for visitors without university credentials to connect as a guest user for 24-hour internet only access in all locations excluding housing.
Wired Connections have benefits: Wired connections in your dorm room are best for game consoles, DVRs, and TVs. Using a wired connection can allow game consoles to connect with the necessary ports, providing a better experience.
Stop Sending Mixed Signals
Because Wi-Fi networks use a range of radio frequencies that are unregulated and available for public use, many electronic devices and appliances exist which may cause interference and degrade the performance of the Wi-Fi Network.
Do not use personal Wi-Fi routers or hotspots
Personal Wi-Fi (wireless) routers (or rogue access points) significantly and negatively impact the campus Wi-Fi environment. They cause the campus Wi-Fi environment to deteriorate and in some cases can make Wi-Fi unusable by all.
If you have a situation that you believe requires a personal access point, please contact the Help Desk at 898-5345 or E-mail email@example.com so we can assist you.
Unexpected Wi-Fi interferences
Wi-Fi signals can be negatively affected by a surprising number of household devices. Microwave ovens, cordless phones, wireless audio speakers, wireless clocks, projectors, cameras, and gaming console controllers use the same spectrum as the campus Wi-Fi network and can cause the signal to deteriorate. (See graphic below for details).
Microsoft Imagine Academy available
As a MS Imagine Academy member institution, MTSU is able to provide students access to Microsoft’s Imagine academy: a collection of learning resources and self-paced tutorials.
The materials are categorized into Productivity, Computer Science and IT Infrastructure materials where users can search a catalog of more than 250 tutorials for self-directed learning.
- Office 2010/2013/2016, Word, Excel, PowerPoint, Outlook, Publisher, Access, OneNote, SharePoint
- Computer Science
- Software Development, Web Development, Microsoft.NET, Gaming, HTML5, Software Testing
- IT Infrastructure
- Windows, Windows Server, Networking, Database Fundamentals and Security
Student users can explore the catalog of courses and view self-paced tutorials on a wide variety of topics; upon completion of a tutorial, users can print a “Completion Certificate” to document their learning. Click on Learner Access on the left.
In addition, faculty members can create a collection of tutorials, send a “Learning Plan” to their students and follow the progress as students complete the learning.
Or professors can download materials from the “Microsoft Official Academic Curriculum (MOAC)” and incorporate those materials into their classes. For more information visit mtsu.edu/msitacad/.
Student Technology Assistant (STA) Program
ITD’s Student Technology Assistant (STA) program is a classic win-win situation for all involved.
It gives students an opportunity to earn and learn while providing the first line of assistance to computer lab users, repairing equipment, and diagnosing tech problems.
The mission of the STA program is:
- To serve as a special opportunity for students to develop professional-level skills using information technology
- To help participating labs become student-centered, technology-based learning environments where students, faculty, and staff can use the latest computer technology available.
The STA program offers online training at three levels of expertise: Level I—beginning; Level II—a Microsoft certification; Level III—an advanced Microsoft certification.
Pay ranges depend on the lab and level of training completed:
- Adaptive Technology Center Level I (encouraged to complete Level II & Level III). Pay is $8 to $11.
- Computer Science Lab Level II (encouraged to complete Level III). Pay is $8 to $11.
- Help Desk--Level III. Pay is $8 to $11.
- Library Level I (encouraged to complete Level II) Pay is $8 to $9.
- University Lab Level II (encouraged to complete Level III). Pay is $8 to $11.
All STA participants must complete the training level required of the lab at which they work by specific dates in order to remain employed. Students who would like to participate in the STA program will need to complete an application and skill level assessment.
To apply visit mtsu.edu/sta/. Be sure to click on the submit button when you have completed each process.
Student Tech Handbook Available Online
A digital version of the Technology Handbook for students is now
available on the ITD website. Go to mtsu.edu/itd/publications.php.