As a Site Manager, you help ensure your website remains accurate, current, accessible, and useful to visitors.<\/p>\n\n\n\n
For many departments, website management responsibilities are handled by a single person who coordinates updates, gathers information from colleagues, and maintains the overall quality of the site.<\/p>\n\n\n\n
In this module, you’ll learn the key responsibilities of a Site Manager, how to establish a content review routine, and when to work with the Web Team for assistance.<\/p>\n\n\n\n
By the end of this module, you will be able to:<\/p>\n\n\n\n
A Site Manager serves as the primary steward of a website.<\/p>\n\n\n\n
While responsibilities vary by department, Site Managers typically help ensure content remains accurate, organized, and up to date over time.<\/p>\n\n\n\n
Common responsibilities include:<\/p>\n\n\n\n
Successful website management is often less about making frequent updates and more about ensuring information remains accurate over time.<\/p>\n\n\n\n
\nRemember:<\/strong> You do not have to be the expert on every topic on your website. Site Managers often work with faculty, staff, and department leadership to verify information before publishing updates.<\/p>\n<\/blockquote>\n\n\n\n
\n\n\n\nContent That Requires Regular Review<\/h2>\n\n\n\n
Some content changes more frequently than others.<\/p>\n\n\n\n
The following areas should be reviewed on a regular basis.<\/p>\n\n\n\n
\n\n\nContact Information<\/strong><\/p>\n\n\n\n
\n
- Names<\/li>\n\n\n\n
- Phone numbers<\/li>\n\n\n\n
- Email addresses<\/li>\n\n\n\n
- Office locations<\/li>\n\n\n\n
- Office hours<\/li>\n<\/ul>\n\n\n\n
Outdated contact information can make it difficult for visitors to reach your department.<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n
\n\nFaculty and Staff Information<\/strong><\/p>\n\n\n\n
\n
- New hires<\/li>\n\n\n\n
- Employee departures<\/li>\n\n\n\n
- Position changes<\/li>\n\n\n\n
- Leadership updates<\/li>\n\n\n\n
- Directory information<\/li>\n<\/ul>\n\n\n\n
Personnel changes are one of the most common causes of outdated content.<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n
\n\nDates and Deadlines<\/strong><\/p>\n\n\n\n
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- Event dates<\/li>\n\n\n\n
- Registration periods<\/li>\n\n\n\n
- Application deadlines<\/li>\n\n\n\n
- Scholarship deadlines<\/li>\n\n\n\n
- Academic calendar references<\/li>\n<\/ul>\n\n\n\n
Expired information can confuse visitors and reduce confidence in your website.<\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
\n\n\nDocuments and Forms<\/strong><\/p>\n\n\n\n
\n
- PDFs<\/li>\n\n\n\n
- Handbooks<\/li>\n\n\n\n
- Policies<\/li>\n\n\n\n
- Downloadable forms<\/li>\n\n\n\n
- Resource documents<\/li>\n<\/ul>\n\n\n\n
Review documents regularly to ensure they remain accurate and accessible.<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n
\n\nLinks and Resources<\/strong><\/p>\n\n\n\n
\n
- Internal links<\/li>\n\n\n\n
- External links<\/li>\n\n\n\n
- Resource pages<\/li>\n\n\n\n
- Quick links<\/li>\n<\/ul>\n\n\n\n
Broken links can prevent visitors from accessing important information.<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n
<\/div>\n<\/div>\n\n\n\n
\n\n\n\nEstablishing a Review Schedule<\/h2>\n\n\n\n
Creating a regular review schedule can help prevent outdated information from accumulating on your website.<\/p>\n\n\n\n
\n\n\nMonthly Reviews<\/strong><\/p>\n\n\n\n
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- News articles<\/li>\n\n\n\n
- Announcements<\/li>\n\n\n\n
- Upcoming events<\/li>\n<\/ul>\n\n\n\n
Keep frequently changing content current.<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n
\n\nSemester Reviews<\/strong><\/p>\n\n\n\n
\n
- Student resources<\/li>\n\n\n\n
- Program information<\/li>\n\n\n\n
- Department contacts<\/li>\n\n\n\n
- High-traffic pages<\/li>\n<\/ul>\n\n\n\n
Review information that may change between academic terms.<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n
\n\nAnnual Reviews<\/strong><\/p>\n\n\n\n
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- Website content<\/li>\n\n\n\n
- PDFs and downloadable documents<\/li>\n\n\n\n
- Navigation and menu structure<\/li>\n\n\n\n
- Faculty and staff information<\/li>\n\n\n\n
- Department messaging<\/li>\n<\/ul>\n\n\n\n
Conduct a comprehensive review of your website.<\/em><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
\nTip:<\/strong> Consider placing recurring review reminders on your calendar at the beginning of each semester.<\/p>\n<\/blockquote>\n\n\n\n
\n\n\n\nWorking with the Web Team<\/h2>\n\n\n\n
Many website updates can be completed directly by Site Managers. However, some requests require assistance from the Web Team.<\/p>\n\n\n\n
Contact the Web Team for:<\/p>\n\n\n\n
\n
- New website requests<\/li>\n\n\n\n
- Major navigation changes<\/li>\n\n\n\n
- New functionality requests<\/li>\n\n\n\n
- Complex forms<\/li>\n\n\n\n
- Accessibility concerns<\/li>\n\n\n\n
- Branding questions<\/li>\n\n\n\n
- Technical issues<\/li>\n\n\n\n
- Large-scale content migrations<\/li>\n<\/ul>\n\n\n\n