\n\n\n\n
Before You Begin<\/h2>\n\n\n\n\n- Verify the form has been tested and is functioning correctly.<\/li>\n\n\n\n
- Confirm the intended notification recipient(s).<\/li>\n\n\n\n
- Ensure email addresses are current and accurate.<\/li>\n\n\n\n
- Review updates carefully before saving.<\/li>\n<\/ul>\n\n\n\n
\n\n\n\nSteps<\/h2>\n\n\n\n\n\n1<\/strong><\/p>\n<\/div>\n\n\n\n\nOpen Gravity Forms<\/h3>\n\n\n\n\n- Log in to WordPress.<\/li>\n\n\n\n
- Hover over Forms<\/strong> in the left navigation menu.<\/li>\n\n\n\n
- Choose Forms<\/strong><\/li>\n<\/ol>\n\n\n\n
![\"screenshot](\"https:\/\/www.mtsu.edu\/style-guide\/wp-content\/uploads\/sites\/2\/2026\/08\/formsnavscreenshot.png\")
<\/figure>\n<\/div>\n<\/div>\n\n\n\n\n\n2<\/strong><\/p>\n<\/div>\n\n\n\n\nOpen Form Settings<\/h3>\n\n\n\n\n- Hover over the form name<\/li>\n\n\n\n
- Hover over Settings<\/strong><\/li>\n\n\n\n
- Select Settings<\/strong>.<\/li>\n<\/ol>\n\n\n\n
![\"form](\"https:\/\/www.mtsu.edu\/style-guide\/wp-content\/uploads\/sites\/2\/2026\/08\/formsettingsmenu-1024x454.png\")
<\/figure>\n<\/div>\n<\/div>\n\n\n\n\n\n3<\/strong><\/p>\n<\/div>\n\n\n\n\nAccess Notifications<\/h3>\n\n\n\n\n- Select Notifications<\/strong> from the Settings menu.<\/li>\n\n\n\n
- Review the list of available notifications.<\/li>\n<\/ol>\n\n\n\n
![\"screenshot](\"https:\/\/www.mtsu.edu\/style-guide\/wp-content\/uploads\/sites\/2\/2026\/08\/formnotificationmenu-1024x434.png\")
<\/figure>\n<\/div>\n<\/div>\n\n\n\n\n\n4<\/strong><\/p>\n<\/div>\n\n\n\n\nEdit the Notification<\/h3>\n\n\n\n\n- Select the notification you want to update.<\/li>\n\n\n\n
- Review the notification settings.<\/li>\n\n\n\n
- Update recipient email addresses as needed.<\/li>\n\n\n\n
- Verify the notification subject and message content.<\/li>\n<\/ol>\n\n\n\n
![\"screenshot](\"https:\/\/www.mtsu.edu\/style-guide\/wp-content\/uploads\/sites\/2\/2026\/08\/formeditor-1024x615.png\")
<\/figure>\n\n\n\nUnderstanding Notification Types<\/h4>\n\n\n\n
Most forms contain multiple notifications that serve different purposes.<\/p>\n\n\n\n
Admin Notification<\/h5>\n\n\n\n
The Admin Notification is typically sent to the department or individual responsible for reviewing form submissions.<\/p>\n\n\n\n
Review the following settings:<\/p>\n\n\n\n
\n- Send To Email<\/li>\n\n\n\n
- From Email<\/li>\n\n\n\n
- Subject<\/li>\n\n\n\n
- Message<\/li>\n<\/ul>\n\n\n\n
User Notification<\/h5>\n\n\n\n
The User Notification is sent to the person who completed the form.<\/p>\n\n\n\n
These notifications are commonly used to:<\/p>\n\n\n\n
\n- Confirm a form was submitted successfully<\/li>\n\n\n\n
- Provide next steps<\/li>\n\n\n\n
- Share additional information<\/li>\n\n\n\n
- Send a copy of the submission<\/li>\n<\/ul>\n\n\n\n
Review the notification text carefully to ensure it remains accurate and up to date.<\/p>\n\n\n\n
\nUpdate the From Email address<\/strong>
When configuring notifications, update the From Email<\/strong> field to your email address or the appropriate departmental email address. This helps ensure replies are directed to the correct person or department.<\/p>\n<\/blockquote>\n<\/div>\n<\/div>\n\n\n\n\n\n5<\/strong><\/p>\n<\/div>\n\n\n\n\nSave the Notification<\/h3>\n\n\n\n\n- Review your changes.<\/li>\n\n\n\n
- Click Update Notification<\/strong>.<\/li>\n<\/ol>\n\n\n\n
![\"update](\"https:\/\/www.mtsu.edu\/style-guide\/wp-content\/uploads\/sites\/2\/2026\/08\/updatenotification.png\")
<\/figure>\n<\/div>\n<\/div>\n\n\n\n\n\n6<\/strong><\/p>\n<\/div>\n\n\n\n\nTest the Form<\/h3>\n\n\n\n\n- Submit a test entry through the form.<\/li>\n\n\n\n
- Verify the notification is delivered successfully.<\/li>\n\n\n\n
- Confirm the notification contains the expected information.<\/li>\n<\/ol>\n\n\n\n
\nTip:<\/strong> Test both Admin and User Notifications to ensure each notification is delivered as expected.<\/p>\n<\/blockquote>\n<\/div>\n<\/div>\n\n\n\n
\n\n\n\nTips<\/h2>\n\n\n\n\nUse departmental email addresses when appropriate<\/strong>
Shared departmental email addresses help ensure form submissions continue to be received during staffing changes.<\/p>\n\n\n\nReview notification recipients regularly<\/strong>
Verify recipients whenever employee roles or responsibilities change.<\/p>\n\n\n\nKeep notification messages clear<\/strong>
Include enough information for recipients to understand and respond to submissions efficiently.<\/p>\n\n\n\nTest notifications after making changes<\/strong>
Always perform a test submission before considering the update complete.<\/p>\n\n\n\nDocument notification ownership<\/strong>
Departments should know who is responsible for monitoring and responding to submissions.<\/p>\n\n\n\nReview both notifications when making changes<\/strong>
Many forms contain both an Admin Notification and a User Notification. Verify the settings and content of both notifications before saving changes.<\/p>\n\n\n\nUse departmental email addresses when appropriate<\/strong>
Shared departmental email addresses help ensure notifications continue to be received during staffing changes.<\/p>\n<\/blockquote>\n\n\n\n
\n\n\n\nCommon Mistakes to Avoid<\/h2>\n\n\n\n\nUsing outdated email addresses<\/strong>
Inactive or incorrect email addresses can prevent departments from receiving submissions.<\/p>\n\n\n\nSkipping notification testing<\/strong>
Always verify notifications are delivered successfully after making changes.<\/p>\n\n\n\nSending notifications to the wrong recipient<\/strong>
Review recipient email addresses carefully before saving.<\/p>\n\n\n\nCreating unnecessary notifications<\/strong>
Too many notifications can create confusion and increase maintenance requirements.<\/p>\n\n\n\nAssuming notifications are working correctly<\/strong>
Periodic testing helps identify configuration issues before submissions are missed.<\/p>\n\n\n\nUpdating only one notification<\/strong>
Many forms contain both Admin and User notifications. Review all notifications associated with a form when making changes.<\/p>\n\n\n\nLeaving an outdated From Email address<\/strong>
An outdated From Email address can cause replies to be sent to the wrong person or department.<\/p>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"Form notifications determine who receives submissions when a visitor completes a form. Regularly reviewing notification settings helps ensure submissions are delivered to the appropriate individual or department. Use this job aid to update notification recipients and review existing notification settings for a Gravity Forms form. For additional form-related tasks, see: Before You Begin Steps 1 […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":1754,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1890","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/pages\/1890","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/comments?post=1890"}],"version-history":[{"count":1,"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/pages\/1890\/revisions"}],"predecessor-version":[{"id":2216,"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/pages\/1890\/revisions\/2216"}],"up":[{"embeddable":true,"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/pages\/1754"}],"wp:attachment":[{"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/media?parent=1890"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\n\n\n\n
Steps<\/h2>\n\n\n\n\n\n1<\/strong><\/p>\n<\/div>\n\n\n\n\nOpen Gravity Forms<\/h3>\n\n\n\n\n- Log in to WordPress.<\/li>\n\n\n\n
- Hover over Forms<\/strong> in the left navigation menu.<\/li>\n\n\n\n
- Choose Forms<\/strong><\/li>\n<\/ol>\n\n\n\n
<\/figure>\n<\/div>\n<\/div>\n\n\n\n\n\n2<\/strong><\/p>\n<\/div>\n\n\n\n\nOpen Form Settings<\/h3>\n\n\n\n\n- Hover over the form name<\/li>\n\n\n\n
- Hover over Settings<\/strong><\/li>\n\n\n\n
- Select Settings<\/strong>.<\/li>\n<\/ol>\n\n\n\n
<\/figure>\n<\/div>\n<\/div>\n\n\n\n\n\n3<\/strong><\/p>\n<\/div>\n\n\n\n\nAccess Notifications<\/h3>\n\n\n\n\n- Select Notifications<\/strong> from the Settings menu.<\/li>\n\n\n\n
- Review the list of available notifications.<\/li>\n<\/ol>\n\n\n\n
<\/figure>\n<\/div>\n<\/div>\n\n\n\n\n\n4<\/strong><\/p>\n<\/div>\n\n\n\n\nEdit the Notification<\/h3>\n\n\n\n\n- Select the notification you want to update.<\/li>\n\n\n\n
- Review the notification settings.<\/li>\n\n\n\n
- Update recipient email addresses as needed.<\/li>\n\n\n\n
- Verify the notification subject and message content.<\/li>\n<\/ol>\n\n\n\n
<\/figure>\n\n\n\nUnderstanding Notification Types<\/h4>\n\n\n\n
Most forms contain multiple notifications that serve different purposes.<\/p>\n\n\n\n
Admin Notification<\/h5>\n\n\n\n
The Admin Notification is typically sent to the department or individual responsible for reviewing form submissions.<\/p>\n\n\n\n
Review the following settings:<\/p>\n\n\n\n
\n- Send To Email<\/li>\n\n\n\n
- From Email<\/li>\n\n\n\n
- Subject<\/li>\n\n\n\n
- Message<\/li>\n<\/ul>\n\n\n\n
User Notification<\/h5>\n\n\n\n
The User Notification is sent to the person who completed the form.<\/p>\n\n\n\n
These notifications are commonly used to:<\/p>\n\n\n\n
\n- Confirm a form was submitted successfully<\/li>\n\n\n\n
- Provide next steps<\/li>\n\n\n\n
- Share additional information<\/li>\n\n\n\n
- Send a copy of the submission<\/li>\n<\/ul>\n\n\n\n
Review the notification text carefully to ensure it remains accurate and up to date.<\/p>\n\n\n\n
\nUpdate the From Email address<\/strong>
When configuring notifications, update the From Email<\/strong> field to your email address or the appropriate departmental email address. This helps ensure replies are directed to the correct person or department.<\/p>\n<\/blockquote>\n<\/div>\n<\/div>\n\n\n\n\n\n5<\/strong><\/p>\n<\/div>\n\n\n\n\nSave the Notification<\/h3>\n\n\n\n\n- Review your changes.<\/li>\n\n\n\n
- Click Update Notification<\/strong>.<\/li>\n<\/ol>\n\n\n\n
<\/figure>\n<\/div>\n<\/div>\n\n\n\n\n\n6<\/strong><\/p>\n<\/div>\n\n\n\n\nTest the Form<\/h3>\n\n\n\n\n- Submit a test entry through the form.<\/li>\n\n\n\n
- Verify the notification is delivered successfully.<\/li>\n\n\n\n
- Confirm the notification contains the expected information.<\/li>\n<\/ol>\n\n\n\n
\nTip:<\/strong> Test both Admin and User Notifications to ensure each notification is delivered as expected.<\/p>\n<\/blockquote>\n<\/div>\n<\/div>\n\n\n\n
\n\n\n\nTips<\/h2>\n\n\n\n\nUse departmental email addresses when appropriate<\/strong>
Shared departmental email addresses help ensure form submissions continue to be received during staffing changes.<\/p>\n\n\n\nReview notification recipients regularly<\/strong>
Verify recipients whenever employee roles or responsibilities change.<\/p>\n\n\n\nKeep notification messages clear<\/strong>
Include enough information for recipients to understand and respond to submissions efficiently.<\/p>\n\n\n\nTest notifications after making changes<\/strong>
Always perform a test submission before considering the update complete.<\/p>\n\n\n\nDocument notification ownership<\/strong>
Departments should know who is responsible for monitoring and responding to submissions.<\/p>\n\n\n\nReview both notifications when making changes<\/strong>
Many forms contain both an Admin Notification and a User Notification. Verify the settings and content of both notifications before saving changes.<\/p>\n\n\n\nUse departmental email addresses when appropriate<\/strong>
Shared departmental email addresses help ensure notifications continue to be received during staffing changes.<\/p>\n<\/blockquote>\n\n\n\n
\n\n\n\nCommon Mistakes to Avoid<\/h2>\n\n\n\n\nUsing outdated email addresses<\/strong>
Inactive or incorrect email addresses can prevent departments from receiving submissions.<\/p>\n\n\n\nSkipping notification testing<\/strong>
Always verify notifications are delivered successfully after making changes.<\/p>\n\n\n\nSending notifications to the wrong recipient<\/strong>
Review recipient email addresses carefully before saving.<\/p>\n\n\n\nCreating unnecessary notifications<\/strong>
Too many notifications can create confusion and increase maintenance requirements.<\/p>\n\n\n\nAssuming notifications are working correctly<\/strong>
Periodic testing helps identify configuration issues before submissions are missed.<\/p>\n\n\n\nUpdating only one notification<\/strong>
Many forms contain both Admin and User notifications. Review all notifications associated with a form when making changes.<\/p>\n\n\n\nLeaving an outdated From Email address<\/strong>
An outdated From Email address can cause replies to be sent to the wrong person or department.<\/p>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"Form notifications determine who receives submissions when a visitor completes a form. Regularly reviewing notification settings helps ensure submissions are delivered to the appropriate individual or department. Use this job aid to update notification recipients and review existing notification settings for a Gravity Forms form. For additional form-related tasks, see: Before You Begin Steps 1 […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":1754,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1890","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/pages\/1890","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/comments?post=1890"}],"version-history":[{"count":1,"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/pages\/1890\/revisions"}],"predecessor-version":[{"id":2216,"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/pages\/1890\/revisions\/2216"}],"up":[{"embeddable":true,"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/pages\/1754"}],"wp:attachment":[{"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/media?parent=1890"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
1<\/strong><\/p>\n<\/div>\n\n\n\n 2<\/strong><\/p>\n<\/div>\n\n\n\n 3<\/strong><\/p>\n<\/div>\n\n\n\n 4<\/strong><\/p>\n<\/div>\n\n\n\n Most forms contain multiple notifications that serve different purposes.<\/p>\n\n\n\n The Admin Notification is typically sent to the department or individual responsible for reviewing form submissions.<\/p>\n\n\n\n Review the following settings:<\/p>\n\n\n\n The User Notification is sent to the person who completed the form.<\/p>\n\n\n\n These notifications are commonly used to:<\/p>\n\n\n\n Review the notification text carefully to ensure it remains accurate and up to date.<\/p>\n\n\n\n Update the From Email address<\/strong> 5<\/strong><\/p>\n<\/div>\n\n\n\n 6<\/strong><\/p>\n<\/div>\n\n\n\n Tip:<\/strong> Test both Admin and User Notifications to ensure each notification is delivered as expected.<\/p>\n<\/blockquote>\n<\/div>\n<\/div>\n\n\n\n Use departmental email addresses when appropriate<\/strong> Review notification recipients regularly<\/strong> Keep notification messages clear<\/strong> Test notifications after making changes<\/strong> Document notification ownership<\/strong> Review both notifications when making changes<\/strong> Use departmental email addresses when appropriate<\/strong> Using outdated email addresses<\/strong> Skipping notification testing<\/strong> Sending notifications to the wrong recipient<\/strong> Creating unnecessary notifications<\/strong> Assuming notifications are working correctly<\/strong> Updating only one notification<\/strong> Leaving an outdated From Email address<\/strong> Form notifications determine who receives submissions when a visitor completes a form. Regularly reviewing notification settings helps ensure submissions are delivered to the appropriate individual or department. Use this job aid to update notification recipients and review existing notification settings for a Gravity Forms form. For additional form-related tasks, see: Before You Begin Steps 1 […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":1754,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1890","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/pages\/1890","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/comments?post=1890"}],"version-history":[{"count":1,"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/pages\/1890\/revisions"}],"predecessor-version":[{"id":2216,"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/pages\/1890\/revisions\/2216"}],"up":[{"embeddable":true,"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/pages\/1754"}],"wp:attachment":[{"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/media?parent=1890"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Open Gravity Forms<\/h3>\n\n\n\n
\n
<\/figure>\n<\/div>\n<\/div>\n\n\n\nOpen Form Settings<\/h3>\n\n\n\n
\n
<\/figure>\n<\/div>\n<\/div>\n\n\n\nAccess Notifications<\/h3>\n\n\n\n
\n
<\/figure>\n<\/div>\n<\/div>\n\n\n\nEdit the Notification<\/h3>\n\n\n\n
\n
<\/figure>\n\n\n\nUnderstanding Notification Types<\/h4>\n\n\n\n
Admin Notification<\/h5>\n\n\n\n
\n
User Notification<\/h5>\n\n\n\n
\n
\n
When configuring notifications, update the From Email<\/strong> field to your email address or the appropriate departmental email address. This helps ensure replies are directed to the correct person or department.<\/p>\n<\/blockquote>\n<\/div>\n<\/div>\n\n\n\nSave the Notification<\/h3>\n\n\n\n
\n
<\/figure>\n<\/div>\n<\/div>\n\n\n\nTest the Form<\/h3>\n\n\n\n
\n
\n
\n\n\n\nTips<\/h2>\n\n\n\n
\n
Shared departmental email addresses help ensure form submissions continue to be received during staffing changes.<\/p>\n\n\n\n
Verify recipients whenever employee roles or responsibilities change.<\/p>\n\n\n\n
Include enough information for recipients to understand and respond to submissions efficiently.<\/p>\n\n\n\n
Always perform a test submission before considering the update complete.<\/p>\n\n\n\n
Departments should know who is responsible for monitoring and responding to submissions.<\/p>\n\n\n\n
Many forms contain both an Admin Notification and a User Notification. Verify the settings and content of both notifications before saving changes.<\/p>\n\n\n\n
Shared departmental email addresses help ensure notifications continue to be received during staffing changes.<\/p>\n<\/blockquote>\n\n\n\n
\n\n\n\nCommon Mistakes to Avoid<\/h2>\n\n\n\n
\n
Inactive or incorrect email addresses can prevent departments from receiving submissions.<\/p>\n\n\n\n
Always verify notifications are delivered successfully after making changes.<\/p>\n\n\n\n
Review recipient email addresses carefully before saving.<\/p>\n\n\n\n
Too many notifications can create confusion and increase maintenance requirements.<\/p>\n\n\n\n
Periodic testing helps identify configuration issues before submissions are missed.<\/p>\n\n\n\n
Many forms contain both Admin and User notifications. Review all notifications associated with a form when making changes.<\/p>\n\n\n\n
An outdated From Email address can cause replies to be sent to the wrong person or department.<\/p>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"