{"id":1950,"date":"2026-08-06T18:02:13","date_gmt":"2026-08-06T18:02:13","guid":{"rendered":"https:\/\/www.mtsu.edu\/style-guide\/?page_id=1950"},"modified":"2026-10-28T06:57:36","modified_gmt":"2026-10-28T06:57:36","slug":"review-form-submissions","status":"publish","type":"page","link":"https:\/\/www.mtsu.edu\/web-training\/job-aids\/review-form-submissions\/","title":{"rendered":"Review Form Submissions"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Gravity Forms stores form submissions within WordPress, allowing authorized users to view, search, and manage entries without relying solely on email notifications.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Use this job aid to review submissions collected through a Gravity Forms form.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-gray-color has-alpha-channel-opacity has-gray-background-color has-background is-style-wide\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">Before You Begin<\/h2>\n\n\n\n<ul class=\"wp-block-list is-style-compact-list\">\n<li>Confirm you are reviewing the correct form.<\/li>\n\n\n\n<li>Remember that form submissions may contain sensitive information.<\/li>\n\n\n\n<li>Follow departmental guidelines when handling submitted data.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-gray-color has-alpha-channel-opacity has-gray-background-color has-background is-style-wide\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">Steps<\/h2>\n\n\n\n<div class=\"wp-block-columns is-not-stacked-on-mobile is-layout-flex wp-container-core-columns-is-layout-4f8982d8 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30px\">\n<p class=\"has-text-align-center has-white-color has-mtsunavy-background-color has-text-color has-background has-link-color has-medium-font-size wp-elements-1 wp-block-paragraph\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\"><strong>1<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h3 class=\"wp-block-heading\">Open Gravity Forms<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to WordPress.<\/li>\n\n\n\n<li>Hover over <strong>Forms<\/strong> in the left navigation menu.<\/li>\n\n\n\n<li>Choose <strong>Entries<\/strong><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"650\" height=\"474\" src=\"https:\/\/www.mtsu.edu\/style-guide\/wp-content\/uploads\/sites\/2\/2026\/08\/formentriesmenu.png\" alt=\"form entries menu\" class=\"wp-image-1952\" style=\"width:450px\" srcset=\"https:\/\/www.mtsu.edu\/web-training\/wp-content\/uploads\/sites\/2\/2026\/08\/formentriesmenu.png 650w, https:\/\/www.mtsu.edu\/web-training\/wp-content\/uploads\/sites\/2\/2026\/08\/formentriesmenu-300x219.png 300w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-not-stacked-on-mobile is-layout-flex wp-container-core-columns-is-layout-a067d99b wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--70);margin-bottom:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30px\">\n<p class=\"has-text-align-center has-white-color has-mtsunavy-background-color has-text-color has-background has-link-color has-medium-font-size wp-elements-2 wp-block-paragraph\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\"><strong>2<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h3 class=\"wp-block-heading\">Select a Form<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Review the list of available forms.<\/li>\n\n\n\n<li>Locate the form you want to review.<\/li>\n\n\n\n<li>Select the form to view its submissions.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"468\" height=\"108\" src=\"https:\/\/www.mtsu.edu\/style-guide\/wp-content\/uploads\/sites\/2\/2026\/08\/formlistpng.png\" alt=\"screenshot of form list dropdown\" class=\"wp-image-1957\" style=\"width:305px;height:auto\" srcset=\"https:\/\/www.mtsu.edu\/web-training\/wp-content\/uploads\/sites\/2\/2026\/08\/formlistpng.png 468w, https:\/\/www.mtsu.edu\/web-training\/wp-content\/uploads\/sites\/2\/2026\/08\/formlistpng-300x69.png 300w\" sizes=\"auto, (max-width: 468px) 100vw, 468px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-not-stacked-on-mobile is-layout-flex wp-container-core-columns-is-layout-a067d99b wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--70);margin-bottom:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30px\">\n<p class=\"has-text-align-center has-white-color has-mtsunavy-background-color has-text-color has-background has-link-color has-medium-font-size wp-elements-3 wp-block-paragraph\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\"><strong>3<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h3 class=\"wp-block-heading\">Review and Search Entries<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Browse the list of collected submissions.<\/li>\n\n\n\n<li>Select an entry to view additional details.<\/li>\n\n\n\n<li>Use the search field to locate specific submissions.<\/li>\n\n\n\n<li>Apply available filters as needed.<\/li>\n\n\n\n<li>Review the filtered results.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"447\" src=\"https:\/\/www.mtsu.edu\/style-guide\/wp-content\/uploads\/sites\/2\/2026\/08\/formentries-1024x447.png\" alt=\"form entries screenshot\" class=\"wp-image-1964\" srcset=\"https:\/\/www.mtsu.edu\/web-training\/wp-content\/uploads\/sites\/2\/2026\/08\/formentries-1024x447.png 1024w, https:\/\/www.mtsu.edu\/web-training\/wp-content\/uploads\/sites\/2\/2026\/08\/formentries-300x131.png 300w, https:\/\/www.mtsu.edu\/web-training\/wp-content\/uploads\/sites\/2\/2026\/08\/formentries-768x335.png 768w, https:\/\/www.mtsu.edu\/web-training\/wp-content\/uploads\/sites\/2\/2026\/08\/formentries-1536x670.png 1536w, https:\/\/www.mtsu.edu\/web-training\/wp-content\/uploads\/sites\/2\/2026\/08\/formentries-2048x893.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Note:<\/strong> Exporting entries is managed through the <strong>Import\/Export<\/strong> area of Gravity Forms and is a separate process from reviewing form submissions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For instructions on exporting form entries, refer to the <a href=\"https:\/\/docs.gravityforms.com\/exporting-form-entries\/\">official Gravity Forms documentation<\/a>.<\/p>\n<\/blockquote>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-gray-color has-alpha-channel-opacity has-gray-background-color has-background is-style-wide\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">Tips<\/h2>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Review submissions regularly<\/strong><br>Monitor form entries routinely to ensure requests receive timely responses.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Use search and filtering tools<\/strong><br>Search and filtering options can help locate specific submissions more efficiently.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Verify submissions were received<\/strong><br>If a user reports an issue, check the entry list to confirm whether a submission was successfully recorded.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Use exports when appropriate<\/strong><br>Exporting entries can make it easier to share data, create reports, or maintain departmental records.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Protect sensitive information<\/strong><br>Only share form submissions with individuals who have a legitimate business need to access the information.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-gray-color has-alpha-channel-opacity has-gray-background-color has-background is-style-wide\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">Common Mistakes to Avoid<\/h2>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Relying solely on email notifications<\/strong><br>Email notifications can be missed or deleted. Periodically review entries within Gravity Forms.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Reviewing the wrong form<\/strong><br>Always confirm you are viewing entries for the correct form.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ignoring old submissions<\/strong><br>Regular reviews help ensure requests are not overlooked.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Sharing sensitive information unnecessarily<\/strong><br>Form entries may contain information that should only be accessed by authorized individuals.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Exporting more information than needed<\/strong><br>Only export the data required for the task at hand and follow applicable record management practices.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-gray-color has-alpha-channel-opacity has-gray-background-color has-background is-style-wide\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">Related Resources<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For detailed information about viewing and managing entries, refer to the official Gravity Forms documentation:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/docs.gravityforms.com\/reviewing-form-submissions\/\" target=\"_blank\" rel=\"noreferrer noopener\">Reviewing Form Submissions<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">For instructions on exporting form entries, refer to the official Gravity Forms documentation:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/docs.gravityforms.com\/exporting-form-entries\/\" target=\"_blank\" rel=\"noreferrer noopener\">Exporting Form Entries<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Gravity Forms stores form submissions within WordPress, allowing authorized users to view, search, and manage entries without relying solely on email notifications. Use this job aid to review submissions collected through a Gravity Forms form. Before You Begin Steps 1 Open Gravity Forms 2 Select a Form 3 Review and Search Entries Note: Exporting entries [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":1754,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1950","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/pages\/1950","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/comments?post=1950"}],"version-history":[{"count":1,"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/pages\/1950\/revisions"}],"predecessor-version":[{"id":2192,"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/pages\/1950\/revisions\/2192"}],"up":[{"embeddable":true,"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/pages\/1754"}],"wp:attachment":[{"href":"https:\/\/www.mtsu.edu\/web-training\/wp-json\/wp\/v2\/media?parent=1950"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}