The Information Technology Division's Telecommunication Services exists to provide dependable, efficient, timely, and cost-effective state of the art voice and data communication technology and services to students, faculty, staff, and guests.

Cable TV Services Skype for Business Trouble Ticket

Administrative Rates

Item Description	Rate
Cable TV	$42.00/mo
Direct Dial Rates from Campus*
Local Calls	No Charge
Long Distance - Peak (7:00am to 5:00pm, M-F)	$0.139/min
Long Distance - Off Peak (5:01pm to 6:59am M-F; Weekends, Holidays	$0.079/min
International (please call 615-898-2991 for rates)	Rates Vary
Directory Assistance	$1.35/call
Equipment	See Table Below
Inbound Toll-Free Long Distance (1-800, 855, 866, 877, 888)	$0.13
Move: In-Building (one-time charge)	$40.00
Move: Building-to-Building (one-time charge)	$60.00
Voicemail	No Charge

* Per MTSU Policy No. 970, "If personal calls are made, reimbursement by the employee must be made...". Employees needing to submit reimbursement for personal calls should use the Long Distance Reimbursement Form.

Equipment Costs and Descriptions

Skype for Business Equipment	Annual Cost	Install Price	Equipment Only
Skype for Business-No Equipment	240	80	N/A
Audiocodes 420HD	240	225	185
Audiocodes 440HD	240	350	310
Polycom CX 3000 Speakerphone	240	800	800
Upgrade from Audiocodes 420HD to 440HD	N/A	125	N/A
Analog Phone Models	Annual Cost	Install Price	Equipment Only
Basic Analog Line for fax or modem - no instrument	240	80	N/A