In preperation for students leaving for the holidays, the last day we will place parcels in the lockers will be December 9th. We hold parcels for 4 business days, and then remove them and put on our shelf. You will then get an email to pickup during our normal business hours of Monday - Friday 8 am to 4 pm. Unless by request, all parcels will stay on our shelves from December 12th through January 13th.
The MTSU Post Office will be closed for all services during the University holiday, which is December 23rd through January 2, 2023. We will resume work hours on Tuesday January 3rd at 8 am.
Students, when ordering parcels from companies, if there is a note field for delivery, please also list delivery is to be made to the Post Office in the KUC Building. We are happy to inform you that we have new Blue Lockers for your parcel needs. Parcels will be placed into a locker and you will receive an email with a code for you to enter into the kiosk, or you can swipe your ID card. The locker will then open, please note that most of the LOCKERS ONLY OPEN 1/4" SO YOU NEED TO LOOK AT YOUR LOCKER NUMBER FROM YOUR EMAIL, OR WHEN SWIPING AT THE KIOSK THE FIRST TIME IT WILL GIVE YOU YOUR NUMBER. Please close the locker when you are done. You have currently 4 days to retrieve your parcel, it will then be placed back into counter pickup if not retrieved within 4 days.
Lockers are located in our lobby, down the hall near the Charlie and Hazel Daniels Veterans Ctr, just along the wall.
If you have multiple parcels, you will get an email for each one to be picked up from the Locker system. The newest email will open that locker so you will need to swipe your ID after you retrieve each parcel, or put each code in to collect all parcels.
MTSU Post Office also has a Passport Office in room 101, appointments can be made by calling 615-494-8829 or just drop by on Wednesday's for Walk up Wednesdays! Walk up Wednesdays for December will be on the 7th, 14th & 21st. We will be closed for Walk up Wednesday till January 11, 2023. For further information, go to the Passport Services website located on MTSU website.
FACULTY & STAFF
The customer counter will be staffed Monday - Friday 8 am to 4 pm.
We will be closed for the University Holiday, the 23rd through the 2nd of January 2023.
Distribution Services receives parcels from Fed Ex, UPS & DHL. Parcels they receive for students will be sent over to the MTSU Post Office for processing. The supervisor, Donnie Murray leads a fine team of Charles Fitch, Jason Pankey and Frankie Lopez, to inquire about parcels they receive, please call Donnie Murray at ext. 8201.
December Grads! If you have graduated, congratulations! Please fill out a forwarding address in your Pipeline account where you see your mailbox info there is a link to forward. We can only forward First Class Mail and USPS parcels. Parcels from Fed Ex, UPS or other carriers will be returned to sender.
All other students we do not forward mail or parcels during the holiday time. Your items will be kept here awaiting your return in the spring semester. If you have a pressing need, contact the Manager at 615-898-2133.
Students living on campus for the Fall semester have been assigned a box number. Go to your Pipeline account to access it & the combination. Those not living on campus must pay for a mailbox to get mail & parcels on campus. The cost is $12 per semester we take cash and checks only. We can only accept one semester at a time. Please see Becky Evans, at Post Office. Customer counter hours are between Monday - Friday 8 a.m. to 3:30 p.m. If you need to renew your box you can see Becky Evans.
Students who wish to have their mail forwarded to their off-campus location should go their Pipeline account to manage their personal address information and to submit forwarding address information. We can only forward mail to students who have submitted a forwarding address.
Additionally, some companies are shipping parcels to you via USPS Ground Service or Parcel Select or Parcel Lite. While we can forward Ground and Parcel select, if there is no endorsement on the parcel then you could receive postage due from your mail carrier when they deliver to your home. For Parcel Lite, it is not a service that can be forwarded without endorsements. Please ensure that you pick up all of these parcels prior to leaving. We will put a forwarding address on it if in your Pipeline, but USPS will recycle these parcels rather than forwarding.
Fed Ex and UPS parcels cannot be forwarded so those parcels will be returned to sender if you have a forwarding address on file.
For more information, please contact the Post Office, (615) 898-2459