Review Form Submissions

Gravity Forms stores form submissions within WordPress, allowing authorized users to view, search, and manage entries without relying solely on email notifications.

Use this job aid to review submissions collected through a Gravity Forms form.

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Before You Begin

• Confirm you are reviewing the correct form.
• Remember that form submissions may contain sensitive information.
• Follow departmental guidelines when handling submitted data.

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Steps

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Tips

Review submissions regularly
Monitor form entries routinely to ensure requests receive timely responses.

Use search and filtering tools
Search and filtering options can help locate specific submissions more efficiently.

Verify submissions were received
If a user reports an issue, check the entry list to confirm whether a submission was successfully recorded.

Use exports when appropriate
Exporting entries can make it easier to share data, create reports, or maintain departmental records.

Protect sensitive information
Only share form submissions with individuals who have a legitimate business need to access the information.

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Common Mistakes to Avoid

Relying solely on email notifications
Email notifications can be missed or deleted. Periodically review entries within Gravity Forms.

Reviewing the wrong form
Always confirm you are viewing entries for the correct form.

Ignoring old submissions
Regular reviews help ensure requests are not overlooked.

Sharing sensitive information unnecessarily
Form entries may contain information that should only be accessed by authorized individuals.

Exporting more information than needed
Only export the data required for the task at hand and follow applicable record management practices.

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Related Resources

For detailed information about viewing and managing entries, refer to the official Gravity Forms documentation:

• Reviewing Form Submissions

For instructions on exporting form entries, refer to the official Gravity Forms documentation:

• Exporting Form Entries