• New Image Gallery
    Master Classrooms Equipped with State of the Art Technologies
  • New Image Gallery
    Integrating Technology in Teaching & Research
  • New Image Gallery
    New Huddle Stations
    with 42'' LCD Monitors for Small Groups
  • New Image Gallery
    Computer Lab Demo Rooms
  • New Image Gallery
    Student Centered Learning Environment
  • New Image Gallery
    Jennings A. Jones College Of Business

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MTSU ID is required to enter the lab after 10 pm.
University Lab Hours

Mon - Thu 24 hours
  12AM - 10PM
Sat   9AM - 10PM
Sun  1PM - midnight

Spring 2015
Open: Tue, Jan 20th @ 7AM

Scheduled Closings

Spring Break
Close: Fri, Mar 6th @ 10PM
Reopen: Sun, Mar 15th @ 1PM

Close for End of Semester
Thu, May 7th @ 11:59PM

JCBSurvey (Qualtrics)


JCBSurvey is an online survey management system that allows for the creation and deployment of online surveys.  To start creating surveys, faculty must create an account using the instructions outlined in our Quick Start Guide [PDF].

Alternatively, faculty members can request that JCB.ITS manages their surveys.  The information below outlines the procedures to initiate that service.

Link:  jcbsurvey.qualtrics.com

(Optional) Have JCB.ITS Manage Faculty Surveys

  • Faculty Survey Request
    • Faculty submits email requesting an online survey to jcbhelp@mtsu.edu.
    • Our Graduate Assistant will contact the faculty to setup a meeting.
  • Survey Design
    • Faculty designs the survey questions.
    • Faculty submits the survey design to Graduate Assistant.
    • GA will work with he faculty in creating the online survey.
  • Survey Approval
    • GA submits survey link for faculty approval.
    • Faculty approves preliminary survey form previous pilot testing.
  • Survey Pilot Testing
    • Survey is distributed to a test group for quality control.
    • It is recommended that test users run the survey from multiple geographic locations and using different hardware and software.
    • Survey pilot data collection to ensure:
      • URL link is correct
      • Survey is displayed properly in multiple browsers.
      • Survey security is acceptable
      • Data is being properly collected.
      • Conditions (pages/questions) and computations are working.
      • Form navigation is adequate.
      • Survey look and feel is correct (pictures, colors, fonts.)
    • Survey pilot data validation
      • Ensure data is properly saved and processed.
      • Data can be exported correctly (aliases in Excel.)
      • Ensure data can be extracted in the desired format.
  • Survey Distribution 
    • Survey should contain IRB number before final deployment.
    • Once survey is made ACTIVE no other changes can be done to it.
    • Send survey link via email list or web page.
  • Survey Data Collection
    • Collect responses on defined period of time.
  • Close survey and extract data
    • Once survey period is expired, Deactivate the survey.
    • Export response data to Excel.
    • If need to use survey again, consider deleting old responses or create a copy of the survey with a timestamp identifier.