Welcome to CUSTOMS

Want to make your mark at MTSU? Apply to be a Student Orientation Assistant (SOA)!

We are currently recruiting for the 2022 Student Orientation Assistant (SOA) staff. SOAs at MTSU use their leadership skills and True Blue pride to welcome over 4500 New Raiders and their family members to campus annually. Click here for a complete job description and overview of the application process. Applications are due no later than November 10, 2021.


We encourage you to attend an interest session on one of the following dates. These information sessions will cover the requirements to be an SOA, application process, and time to ask previous SOAs about their experience. Attendance is not mandatory to apply, but will cover important information

Session Date Type of Activity Location Time
September 29 Info Tabling KUC 2nd Floor 10:30 a.m. - 1:30 p.m.
September 30 Info Session KUC 322 10:00 a.m.
October 6 Info Tabling KUC 2nd Floor 10:30 a.m. - 1:30 p.m.
October 13 Info Tabling SU Atrium 10:30 a.m. - 1:30 p.m.
October 14 Info Session SU 220 1:30 p.m.
October 18 Info Tabling KUC 2nd Floor 10:30 a.m. - 1:30 p.m.
October 20 Info Session KUC 322 1:00 p.m.
October 21 Info Tabling SU Atrium 10:30 a.m. - 1:30 p.m.
October 27 Info Session SU 220 2:00 p.m.
November 1 Info Tabling SU Atrium 10:30 a.m. - 1:30 p.m.
November 3 Info Tabling SU Atrium 10:30 a.m. - 1:30 p.m.
November 4 Info Tabling SU Atrium 10:30 a.m. - 1:30 p.m.

Apply Now for an SOA Position!

What is CUSTOMS?

CUSTOMS is the Middle Tennessee State University new student orientation program. CUSTOMS helps new undergraduate students make the transition into the university; prepares new students for MTSU's educational opportunities; and initiates the integration of new students into the intellectual, cultural, and social climate of the institution. In a nutshell, CUSTOMS shows new students the ropes on being a student at MTSU.

How Do I Sign Up for CUSTOMS?

CUSTOMS sign-up is open for tentatively admitted freshmen and transfer students for Spring 2022.  To begin the sign up process you must log into your PipelineMT Account.  You must first be tentatively admitted to begin this process. 

Follow these steps:

  1. Enter Your PipelineMT Username and Password

    If you have not set up your PIpelineMT username and password or have forgotten it, click below the Login box and you will be given instructions of how to set it up or change it.
  1. Once logged in to PipelineMT click on the CUSTOMS Orientation Sign up Box

You can begin the process by clicking here:  https://pipeline.mtsu.edu/

How is CUSTOMS Structured?

Spring CUSTOMS 2022 will take place with two components:

Freshman CUSTOMS - two required components

  1. CUSTOMS online - These are REQUIRED Information Modules that must be completed PRIOR to your on-campus CUSTOMS experience
  2. On-Campus CUSTOMS program which include
    1. Access to resources
    2. Learning your way around campus
    3. Meeting other students
    4. Getting information about your academic program and requirements for course registration
    5. Academic advising and assistance with course registration

Transfer CUSTOMS - an option of two components

  1. CUSTOMS Online - These are REQUIRED Information Modules that must be completed PRIOR to your CUSTOMS experience
  2. Option of CUSTOMS experience:
    1. On Campus CUSTOMS program
    2. Virtual advising appointment and registration only

Freshman and Transfer Students Admitted for Spring 2022

Spring 2022 CUSTOMS Sign Up will be available mid-October.

What is My Group (Country) Name?

CUSTOMS is the theme of the orientation program. The theme goes along with the process as you leave and enter a new country and go through customs.The new students are grouped together by majors for advising purposes, and we use country names to identify these groups. When you sign up for CUSTOMS, you will be notified of the date you have been assigned and the name of the country in which you are grouped. 

CUSTOMS is designed a little differently for each type of new student. Please select your classification on the left menu bar to begin your CUSTOMS journey!   

CUSTOMS Orientation will give you vital information about the University and the many resources that you will use as a student.This orientation is required to be completed before you can be advised and register for your courses.

Admitted for Fall 2022

Registration for CUSTOMS will be available in late March 2022.

Students Seeking Additional Bachelor's Degree

If you have already earned a Bachelor's Degree and are seeking an additional Bachelor's degree with MTSU, select the college of your current major. (CUSTOMS is not required for students seeking an additional Bachelor's degree.)


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