JCBSurvey – Qualtrics

Qualtrics is an online survey management system that allows the creation and deployment of online surveys.  To create surveys, faculty must create an account using the instructions outlined in our Quick Start Guide [PDF]. Alternatively, faculty members can request that JCB.ITS manages their surveys.  The information below outlines the procedures to initiate that service.

Link:  jcbsurvey.qualtrics.com  (Jones College of Business members only)

How to create a Qualtrics Account (* business students, faculty & staff only)

To create an account in our Qualtrics survey service, follow the steps below:

1. Go to jcbsurvey.qualtrics.com
2. Click on the “Don’t have an account?” link.
3. Register with your MTSU email address – no code required – and click on “Sign me up“.
4. You will receive a confirmation email. Follow the instructions in the email to confirm your account.
5. Once the email confirmation is processed, the system administrator will approve it and you will gain full access to the site.

How to collaborate in a survey?

To share a survey, follow the steps below:

1. The owner of the survey must log in to Qualtrics,
2. On the list of Projects, click on the three dots on the right side “…”
3. Click on Collaborate
4. Enter the email of the person to share with
   Qualtrics will send an email to the collaborator.
5. Select what you want the user to do: Edit, View Reports, Activate or Close, Copy or Distribute.
6. Click on Save
7. Done

The “collaborator” will receive an email from Qualtrics with important information. The collaborator must log in to his/her Qualtrics instance, click on Projects, and click on Enter Collaboration Code (on the top right corner of the web page.) The collaboration code is on the Qualtrics email the user received. After this, the survey will appear on the list of surveys under “Shared with me”.

IMPORTANT:

• The “collaborator” must have a Qualtrics account, and you need to know the associated login email. The Qualtrics account could be on our Qualtrics (jcbsurvey.qualtrics.com) instance or any other valid Qualtrics instance. 
• If collaborating with users outside MTSU, there are specific global settings the Qualtrics’ administrator must set up to be able to share across organizations.  

Is the Survey Accessible?

Read the information at this link to ensure your survey is ADA-compliant.

Is the Survey Mobile-friendly?

Follow the instructions at this link to ensure your survey is mobile-friendly.

(Optional) Have JCB.ITS Manage Faculty Surveys

• Faculty Survey Request
  • The faculty submits an email requesting an online survey from [email protected].
  • Our Graduate Assistant will contact the faculty to set up a meeting.
• Survey Design
  • Faculty designs the survey questions.
  • The faculty submits the survey design to the Graduate Assistant.
  • GA will work with the faculty to create the online survey.
• Survey Approval
  • GA submits survey link for faculty approval.
  • Faculty approves preliminary survey from previous pilot testing.
• Survey Pilot Testing
  • The survey is distributed to a test group for quality control.
  • It is recommended that test users run the survey from multiple geographic locations and using different hardware and software.
  • Survey pilot data collection to ensure:
    • The URL link is correct
    • The survey is displayed properly in multiple browsers.
    • Survey security is acceptable
    • Data is being properly collected.
    • Conditions (pages/questions) and computations are working.
    • Form navigation is adequate.
    • The survey look and feel are correct (pictures, colors, fonts.)
  • Survey pilot data validation
    • Ensure data is properly saved and processed.
    • Data can be exported correctly (aliases in Excel.)
    • Ensure data can be extracted in the desired format.
• Survey Distribution
  • The survey should contain the IRB number before final deployment.
  • Once the survey is made ACTIVE, no other changes can be made.
  • Send the survey link via email or web page.
• Survey Data Collection
  • Collect responses over a defined period of time.
• Close the survey and extract the data
  • Once the survey period has expired, Deactivate the survey.
  • Export response data to Excel.
  • If you need to use the survey again, consider deleting old responses or creating a copy of the survey with a timestamp identifier.