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Jones College of Business IT Services

Tech Support

Area Contact
Technology Support (offices & classrooms)call JCB.ITS (615-898-4537), or enter JCB Work Order
Master Classroom Technology (projector, audio, video)    call the ITD Service Desk (615-898-5345) or enter ITD Work Order
D2L/Zoom/Panopto (class recordings) supportCenter for Technologies and Training (CTAT)  (615-904-8189)
itdacad@mtsu.edu  –  ITD Service Portal
JCB Tune-Up (Scheduled Maintenance)
** New Service – Coming soon! **
Jones College of Business Tune-Up
Scheduled periodic maintenance to ensure your computer operates at maximum efficiency.  

Knowledge Base

Below are guides to help you quickly diagnose and fix problems using technology in the Business & Aerospace Building and across campus. If you require immediate assistance with technology within the College of Business, please call (615) 898-4537.

Applications Support

Zoom
Engaging Students (Polls/Response Systems/Video Sharing)
Microsoft 365
Proctoring
Course Development
Other Resources

Master Classrooms

Lab Hours

Sun
Mon
Tue
Wed
Thu
Fri
Sat

1 PM - 10 PM
7 AM - 10 PM
7 AM - 10 PM
7 AM - 10 PM
7 AM - 10 PM
7 AM - 6 PM
10 AM - 6 PM  

Lab Opens

Mon, May 19th @ 7:00 AM

Scheduled Closings 

Mon, May 26th - Memorial Day
Thu, Jun 19th - Juneteenth Day
Fri, Jul 4th - Independance Day

Close for End of Semester 

Fri, Aug 8th @ 6:00 PM


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