MTSU Online Frequently Asked Questions (FAQs)

General Questions

What Programs are Online

  • Click here for information about online undergraduate and graduate programs. 

What is an MTSU Online Course?

  • MTSU online course instruction takes place in MTSU’s Desire2Learn (D2L) learning management system (LMS).
  • No physical attendance may be required. However, students may be offered optional meetings and proctored exams.
  • Students classified as Tennessee non-residents and who are exclusively taking online courses may take advantage of an eRate.
  • A “D” is attached to the section number.

What is an MTSU Hybrid Course?

  • A significant portion of instruction and activities takes place online.
  • May include up to 15 hours of required or mandatory campus or online meetings per semester.
  • A “D” is attached to the section number.

How Do I Register for an Online or Hybrid Course?

  • Students register for MTSU online and hybrid courses as they would a traditional, on-campus course through the online portal PipelineMT. However, some courses may require completion of a Permission of Department (POD) form prior to registration.
  • MTSU offers a tutorial explaining how to register for MTSU online courses.

What are the technical requirements to take an online class?

  • systems check may be run on your computer the first time you log into Desire2Learn (D2L), the online course learning platform. This is the statement and link to the systems check:  Run a system check on your computer to make sure you have installed everything you need to run D2L.

Am I required to attend any on-campus meetings?

  • Students taking MTSU online courses are not required to attend any on-campus or online meetings at scheduled dates/times. Professors may offer optional meetings, but students are not penalized for non-attendance.
  • Proctored exams may be required, but students must be able to schedule to have the exams proctored at approved locations if they are unable to come to campus.
  • Students taking hybrid courses are required to attend face-to-face meetings/exams/orientations of up to 15 hours during the semester.

How Do I Withdraw From Class/School?

Tuition and Other Costs

What Does It Cost?

Tuition and fees are found at the MT One Stop, which provides integrated services in the areas of Financial AidTuition and Billing, and transcripts.

A distance education fee is charged, $30 per credit hour, for online course instruction.  Information is available on the Miscellaneous Course Fees page

How do I purchase textbooks?

 Technical Questions

When do I have access to my online course?
  • In most cases, students have access to their MTSU online and hybrid courses five days prior to the start of the semester. Some professors may prefer, however, to make their content available on the first day of class.
How do I log in to my online course?

 Student Services

What library services are available for distance learners?

  • MTSU online and hybrid students are provided numerous services by the MTSU Walker Library.  A Library Helpwebsite is also provided.

If proctored exams are required, how do I request a proctor?

The University College Test Center can assist students with scheduling proctored exams for both MTSU and TN eCampus online courses.

Is online tutoring available?

What types of technical support are available to distance learners?

  • The MTSU Help Desk provides multiple services for distance learners including tutorials and D2L support. Additional services are available at ITD.

How do I file a complaint?

The following information will assist students in navigating resources for resolving any complaints or concerns about MTSU academic online programs.

How Can I Get Involved?

How do I appeal a grade?

  • MTSU students will use the instructions provided in the MTSU Student Grade Appeals Policyto complete and submit grade appeals for MTSU online and hybrid courses and TN eCampus online courses.

 

 

 

 

How can we help?











 

online masters best training and development programs logo
 
 
Sara Logo