Fee Payment / Confirmation Instructions

You’ve heard over and over, “Don’t forget to confirm your classes.” It comes with an implied ominous warning that if you don’t the sky may fall. It’s worse than that. You’ll lose all of your registered classes. Luckily, it’s easy to confirm.

If your fees are paid in full by financial aid, Federal Direct or PLUS loans, third party, or other credits, you must complete the registration process by confirming that you will attend MTSU for the term. Your balance due must be a Zero or Credit (-) before you can confirm your registration. To confirm you will attend MTSU this term and validate your registration, access PipelineMT by the fee payment / confirmation deadline and do the following: 

How to confirm your registration

  1. Log in to PipelineMT, click on Billing & Payment.
  2. Select Confirm Registration. 
  3. Select the term then click Submit
  4. Your account balance summary and account detail for the term will be displayed. Click " Yes, I will attend during..." 
  5. Wait for a confirmation number and write it down for your records.


You can make either credit card or check card payments with Visa, MasterCard, Discover or American Express on PipelineMT.

How to pay registration fees by credit card or check card on PipelineMT

  1. Log in to PipelineMT, click on Billing & Payment.
  2. Select Pay Registration, Balance or Installment
  3. Select Continue. You will be taken to our bill payment system. 
  4. Select Make a Payment then select Make a Payment again.
  5. Check Current account balance then click Continue.
  6. Click on the Select Payment Method drop down box then select Credit or Debit Card then click Select.
  7. Enter in credit/debit card number then click Continue. 
  8. Enter in credit/debit card informatin then click Continue.
  9. Verify your information is correct then click Submit Payment. 
  10. Wait for payment confirmation.

 

How to pay registration fees by check on PipelineMT

  1. Log in to PipelineMT, click on Billing & Payment.
  2. Select Pay Registration, Balance or Installment
  3. Select Continue. You will be taken to our bill payment system. 
  4. Select Make a Payment then select Make a Payment again.
  5. Check Current account balance then click Continue.
    1. Select Payment Method - Electronic Checking then click Select.
    2. Complete the required information for the personal bank account (DO NOT use your bank debit card number) then Continue.
    3. Verify your information is correct then check "I agree to the above terms and conditions" (a $30 returned check fee will be charged for any payment that is dishonored by the bank).
    4. Click Submit Payment.
    5. Wait for payment confirmation.

Instructions and information on the Installment Plan (available for fall and spring semesters only)

How to create an authorized user account

You may give parents or others access to view and pay your bill online. Once you authorize a user, the user will receive an email with a password and a URL to sign on and set up a personal password. Authorized users can also log in at the Authorized User's link on the PipelineMT page.

  1. Log in to PipelineMT, click on Billing & Payment.
  2. Select Authorized User Setup icon.
  3. Select Continue.  You will be taken to our bill payment system.
  4. Select Authorized Users under My Profile Setup.
  5. Select Add Authorized User.
  6. Enter in the Authorized User's e-mail address and choose if you would like them to view your bill, payment history and/or 1098-T.
  7. Click Continue.
  8. Check “I Agree” to the “Agreement to Add Authorized User” then click Continue.
  9. An email will be sent to the Authorized User with their username, password and link to the payment system.

 

How to pay my account balance on PipelineMT in order to clear my holds

  1. Log in to PipelineMT, click on Billing & Payment
  2. Select Pay Registration, Balance or Installment
  3. Select Continue. You will be taken to our bill payment system. 
  4. Click on Make a Payment then click on Make a Payment.
  5. Select the term with the account balance then Continue.
  6. Select Payment Method and follow payment instructions. 
  7. Wait for payment confirmation. 
  8. If you pay your account in full, your hold should be removed within 15 minutes.  If you have charges for the next semester, your hold will be removed overnight.


What if I’m a new student and don’t know my username and password to get into PipelineMT?

  1. Go to PipelineMT
  2. Click on the “New User?” link below the log-in box, and then click on “Students”.
  3. Type in your MTSU ID number (“M#”) and click the Submit button. You can find your M# near the top left of your scholarship award letter; be sure to include the letter M at the beginning!
  4. You should see the personal email address that you listed on your application for admission; part of it will be redacted (or marked out) for your security. Click “Submit” to have an email with a password-setup link sent to that email address.
  5. Click on the link in the email; please note that the link will expire in one hour.
  6. Follow the instructions to enter your M#, accept the technology policy, and enter your new password. Please note that you’ll need to follow specific password rules, for your security.


What if I want to pay in person or mail in a payment?

In person:
Fees may be paid at the Business Office cashier windows in the Student Services and Admissions Center located on the 2nd floor. Students must bring their student ID when they come to pay fees in person.  Office hours are 8:00 a.m. to 4:30 p.m. weekdays.  The Business Office accepts cash, personal checks, money orders, cashier's checks, Visa, MasterCard, Discover and American Express (both debit and credit).

Mail-in payment:
Only mail payments by check, money order or cashier's check payable to MTSU and include the student's M#.

Mail payments to:
MTSU Business Office / Registration
1301 E Main Street
Murfreesboro, TN 37132