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Online Student Resources
MTSU offers the same services to distance learners that are offered to on-campus students. Many of the services have been web-enabled to allow distance learners easier access. For any questions regarding student resources contact Tonya Dowd via email or at 615-904-8391.
Academic Calendar
Online Advising
Online Student Support
Tutoring Services
Online Proctoring Services
D2L Support
Online Disability & Access Services
Additional Information
1. Academic Calendar
MTSU’s Academic Calendar provides each semester schedule including the dates of priority registration, start and end of classes, holiday closings, final exams, etc.
2. Online Advising
Academic advising is available for students enrolled in online programs and courses.
For students who have declared a major, the college or department in which the major is offered assigns advisors. Visit MTSU’s Academic Advising for more information on college / department advisors.
Your BlueID is your MTSU photo identification card. It can be used to purchase goods and services as well as accessing MTSU athletic and MT Engage events. A mobile version is available.
The Career Development Center assists individuals with resume writing, career interests, and interviewing skills. The core of our approach is a highly personalized model for career counseling, job search coaching, and providing assistance for graduate and professional school applications. We seek to build a community of support and connect students to resources, people, and experiences for a successful transition from college to career. The staff provides career advising, resume building, graduate and professional application assistance, job search guidance, workshops and presentations. For more information and to make a Career Advising appointment call (615) 898-2500.
Distance Learning Library Services provides access to library research assistance, the ability to borrow books from James E. Walker Library and instruction in using the online catalog and full-text electronic databases. Students may contact the designated librarian for students in online courses at 615-898-2549 or email [email protected]. Students can also schedule an appointment with the online library assistant here.
If you are having trouble finding a safe and stable place to live or enough food to eat, please contact the MTSU Food Pantry, call them at 615-898-2111 or visit [email protected]. You can also speak with your instructor to get the assistance and resources you need.
The mission of MTSU Student Health Services is to ensure delivery of affordable, accessible and high quality health care integrated with the promotion of lifelong wellness for MTSU students. Health Services is located in the location in the Health, Wellness & Recreation Center (REC) and is open Monday-Thursday, 8:00a.m. – 4:30p.m. and Fridays 8:00 a.m. – 4:00 p.m. during fall and spring semesters. During summer and semester breaks open Monday-Friday 8:00 a.m. – 4:00 p.m., and closed during university holidays. An after-hours telephone advice nurse is available by calling 615-898-2988 and follow the prompts.
The MTSU Center for Counseling and Psychological Services is pleased to provide online counseling services to MTSU online and distance education students. They offer personal counseling, assisting students in their emotional, intellectual and social growth. Students must meet the following criteria: be currently enrolled in a minimum of one (1) online course at MTSU, demonstrate the need for distance counseling, and have the required technology. MTSU Online Counseling is only available during the Fall and Spring semesters. Students have the option of meeting online (via videoconferencing by appointment) with counselors, and a self-help option is available for students who wish to receive immediate assistance via Therapy Assistance Online (TAO). For more information or questions about the online counseling services, please email Dr. Robin Lee at [email protected].
PipelineMT is the information system used for registering for courses, paying tuition and fees, accessing financial aid resources, and connecting with other MTSU services.
Many students transitioning from foster care and homeless situations will qualify for membership in the Student Support Services (SSS) program at MTSU. These students are eligible to receive additional free tutoring, academic and financial aid advising, opportunities to participate in cultural and campus events, and exposure to a wide variety of academic and success workshops designed to enhance their academic success.
The University Writing Center offers free assistance for any writing assignment in any class. Online services are always available. If you would like help in person, the center is located in James E. Walker Library, Room 362. The Writing Center supports all levels of writers in all disciplines at any stage of the writing process for any kind of written project or assignment including multimedia projects.
4. Tutoring Services
Tutoring services are available through Tutor.com and the tutoring services from the office of Student Success. Tutor.com provides on-demand, personalized tutoring for students taking online and hybrid courses. With a robust offering of over 250 subjects, you can find help with math, history, psychology, or even computer science and programming. If you have any questions, contact [email protected], our online student support coordinator.
5. Online Proctoring Services
Testing services are provided as a service to both students and the public. Testing Services offer a variety of standardized and high stakes tests. For information regarding registration for a specific test, visit our MTSU Online and Distance Education Test Center page, and click on the test you are interested in. Registration procedures and cost are specified for every test we give. If you can’t find what you are looking for, call 898-2863, and our staff will answer your questions. The Testing Center is located in the Keathley University Center (KUC) 107 and is open Monday – Friday 8:00 a.m. – 4:30 p.m.
6. D2L Support
D2L (Desire2Learn) is MTSU’s learning management system through which all online courses are delivered.
The center serves the campus community by providing accommodations that level the academic playing field. The Disability & Access Center supports student success by promoting independence, cultural awareness, access, advocacy, universal design principles, and technological advances culminating in the understanding that disability is a natural part of the life experience. Students complete and submit a registration application along with medical documentation through the DAC Student Portal. Students login into the student portal using their MTSU email and password (PipelineMT Login).
The Disability & Access Center is located in Keathley University Center, room 107 and is open Monday – Friday 8:00 am – 4:30 pm. You can contact their office phone at 615-898-2783 or by email at [email protected].
8. Additional Information
MTSU online students may file a formal complaint on the Issue Reporting website. You may also contact Online Student Services at 615-904-8391.
MTSU offers several fully online undergraduate and graduate degree programs.
For online courses listed in Pipeline with the note saying Department Permission Required, students can submit their enrollment request through the Permission of Department (POD) form available from the University College web site.
The MTSU Help Desk provides multiple services for distance learners including tutorials and D2L support. Additional services are available at the ITD webpage.
Books for MTSU online, correspondence, hybrid, and synchronous courses can be purchased or rented from the MTSU Bookstore on campus or through the MTSU Bookstore website. Find the books you need for courses by searching using your M# or by the course.
The Charlie and Hazel Daniels Veterans and Military Family Center is the largest and most comprehensive veterans center on any Tennessee higher education campus. It enables the over 1,000 military-connected student population on campus to have a one-stop shop to meet a variety of academic needs. It is a place for our military-connected students to study, to gather, and to get help from fellow veterans, who will serve as peer advisors and sponsors. The Daniels Center is located in the KUC 124/316 and is open Monday – Friday 8:00 a.m. – 4:30 p.m., (615) 904-8347.
